1. How to “blow the lid off” your startup with
Content and Inbound Marketing
DIMITRIS AXIOTIS – FIWARE STARTUP BOOTCAMP, BERLIN, MAY 2015
2. According to Content Marketing
Institute
Content Marketing is “a marketing
technique of creating and
distributing relevant and valuable
content to attract, acquire, and
engage a clearly defined and
understood target audience – with
the objective of driving profitable
customer action”.www.metavallon.org
3. In fact, it is all about storytelling.
www.metavallon.org
Unknowingly, the average person receives an
average of 360 commercial messages on a
daily basis. We don’t appreciate advertising
any more. We appreciate organizations that
tell nice stories.
4. Why content marketing is useful for
startups
Startups produce a wealth of useful and valuable
information on a day-to-day basis. Publishing this
material allows them to:
www.metavallon.org
Build an active online
community and
generate ORGANIC
LEADS
Establish brand +
product/service
awareness
Create a trustworthy
profile
Become opinion
leaders
Engage with
prospects
“Listen” to their market
through their social media
and make a product or
service more competitive
5. A lot cheaper than
native advertising
Basis for inbound
marketing and
leads generation
Allows modern
customer service
operations
Helps companies
increase customer
loyalty
Allows access to
global markets
from point 0
Is the most
efficient way to
build a proper
community
In general, the major benefits of
content marketing are:
www.metavallon.org
6. Example: How they get Customers at
MOZ?
~18% of signups come via paid channels (in blue); the rest are via inbound channels
Paid Channels
Inbound
7. Visitors you can buy.
Customers and partners you can never
buy.
The “secret” is to educate, inform, entertain
people. Oh yes, and make people feel good.
YOU EARN
THEM
8. www.metavallon.org
Only quality and informative content
will take prospects from top to the
bottom of the funnel
Why? Because it is the
most effective way of
1. Creating prospects
and leads
2. Maintaining their
interest in your
business
3. Making them trust
and appreciate you
4. Making them “buy”
again or
recommend you
further.
9. What “mediums” can be used?
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The core platforms for organizations to implement a content
marketing strategy are the blog (+website) and of course the
social media channels.
Startups can publish: Blogposts, social media specific posts
(comments, images etc), eBooks, Newsletters, infographics,
White Papers, interviews, Press Releases, Videos, Surveys,
Webinars, Podcasts.
10. What startups can talk about?
www.metavallon.org
-“How To’s” for their product or service
-Talk about the way they work
-Talk about their team
- Express opinion on industry trends
- Hijack the news by adding extra value and info.
- Answer customer questions
- Raise new industry issues
- Explain future plans
- Provide useful product or industry insights
- Give their partners a voice (i.e through guest
blogging)
11. Tools for content & inbound
marketing
www.metavallon.org
For easy email
marketing practices
MailChimp
Hootsuite is ideal for
enhancing social
media efforts
Visual.ly and
Infogram allow
users to create
infographics
Storify Collects social
media mentions on a
chosen topic, trend,
or event
SEOmoz – Enables
users to monitor
social media,
manage SEO
campaigns, and more
There are thousands of
tools like these on the
market. These are
proven, very useful and
good to start with.
It all starts with having a company blog, well organized social media
profiles and a search engine optimized website. A CRM and/or a
marketing automation system is important when leads start to multiply
quickly.
12. R
Blogs + Blogging
Comment Marketing
News/Media/PR
SEO
Social Networks
Word of Mouth
Q+A Sites
Forums
Online Video
Podcasting
Webinars
Research/White Papers
Infographics
Social Bookmarking
INBOUND MARKETING!
(AKA all the “free” traffic sources)
Direct/Referring Links
Type-In Traffic
Email
Local Portals
Every One of These Marketing Tactics
Helps Every Other One
13. www.metavallon.org
Lead generation tricks (on websites
and social media)
1. Pin messages based on the element of scarcity or the
Bandwagon effect.
2. Use CTA’s that rock. Eye-catching and persuasive. Avoid
usual wording. Try to trigger people’s senses and feelings.
3. Create landing pages that convert.
4. Use majestic headlines everywhere.
5. Remember that less is more.
6. Always encourage social sharing.
7. Use progressive profiling when collecting emails.
8. Make everything clickable. Even your contact number!
9. Create and send email campaigns with huge value for your
community.
14. www.metavallon.org
Go mobile!!!!!!!
Social & Mobile: Why you need to get mobile*
• 78% of Facebook users access via mobile at least once a
month
• 60% of Twitter users access via mobile at least once a month
• 67% of users are more likely to purchase a product or service
from a mobile-friendly site
• 78% of users want to be able to find what they’re looking for
on a mobile site in just one or two clicks
• Brand mentions on mobile increased 14.2× from 2012 to
2014, whereas web-based brand mentions were only up 4× in
the same period
(*source: Hubspot)
15. www.metavallon.org
Your behavior on social media
Audience acquisition is a Marathon. Not a sprint.
When it comes to seeing success with social, you need
to develop your available audience with:
• Shareable content
• Excellent social customer care, and
• Visibility-building promotions
However, it’s important not to put too much emphasis
on self-promotion or on going ‘viral’.
18. www.metavallon.org
Myths about content & inbound
marketing
• Content and Inbound Marketing is just a project for growth.
• There is a predefined recipe for success on the social
media and some people know it.
• ROI is certain.
• It is only digital nowadays.
• Google+ is useless and a real ghost town.
19. www.metavallon.org
More myths…
• Outsourcing inbound marketing will get you from 0 to exactly
where you want to go.
• If your whole team is busy with product development, then
stick with it.
• Inbound & Content marketing are direct sales techniques.
• A strategy can be made for all different buyer personas.
20. www.metavallon.org
Truths….
• Quality content is the only way to make Google love you.
Panda algorithm rewards quality, easy to read and digest
content on blogs and web pages.
• In collaboration with Penguin algorithm they can ditch your
site if content is poor, replicated etc.
• Facebook ditches posts from company pages that never
advertise.
• Mobile is the most popular platform. Content should be
optimized accordingly.
21. www.metavallon.org
Don’t ignore mainstream media
• You have to give them news and staff that interests their
audience.
• Make things easy for them.
• Once you set up a few useful contacts, keep them engaged
with valuable material.
• Give them info, stories. Make them feel that you chose them
and you give hot insights only to them.
• A simple media outreach strategy may include (1 PR/month,
2 personal emails with plain gossiping, introducing them to
selected partners).
22. How small and big companies use
content & inbound marketing
www.metavallon.org
•Startups to look at:
Prezi
Infogram
•Giants to look at:
:
CISCO
Coca Cola
IBM
In fact and you probably already know, content is the essence to all forms of Digital Marketing and Inbound Marketing in particular.
Startups need to sell fast, but they need to be aware that hard selling is often boring and annoying. On the contrary, people really love and engage with compelling stories. And yes, they don’t’ mind if these stories are banded.
With the need to produce and communicate engaging stories, it appears that brands need to think like publishers. They need to think and act like media companies. Large corporations now even set up a proper small newsroom employing journalists.
What we are talking about is Original and informative content with careful keyword selection and “white hat” approach to SEO. This makes the webpages (+ blog) of a startup extremely friendly towards Google search engine. Also content marketing:
Example of how digital agency SEO MOZ makes results from Inbound Marketing. They use both paid and organic methods. The results are amazing.
One of the most common pitfalls for startups. You may use growth marketing techniques to build an email list fast, for example. There a lot of them out there. BEWARE! Is this list going to be organic? Is it going to be filled with people who are really interested in what you do? This is very difficult to tell. The only way to tell is to see how this list behaves over time and how they interact with your content.
Of course, inbound marketing is and should be connected straight with sales.
There is no need to publish content in all these forms. Look at what your audience usually engages with and do that. Once you master this process try to make something different from what your competitors do.
Every technique helps one another. If as a startups you have limited resources you will need to choose carefully and plan how you will make this happen online. Otherwise, the effort can be massive and extremely consuming in terms of money and time.
Progressive profiling technology, a feature that is usually an extension of dynamic form fields, allows you to set up iterative forms that enable you to designate which questions appear based on what you already know about a particular lead. That way, every time a lead fills out a form, you are progressively collecting valuable new information about them while keeping your forms short and easy to complete. This enables you to build up the amount of information, or intelligence, you collect about your individual leads without causing more friction in the conversion process. Ultimately, progressive profiling technology enables you to collect the right information from your leads -- at the right times.
++ Google algorithm update on April 21st will put penalties on non mobile friendly sites.
Use virality if you can. But don’t go after it. It does not help you grow organically and it might fill up your list with leads of extremely low quality or with people who might not be interested about your business at all.
The media are starving for startup stories.
If you are not a marketer yourself, then this strange guy should be your next hire.