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Business communications acronyms quick reference guide

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Digium
Digium

This document provides definitions for common business communications acronyms, including ACD for Automatic Call Distribution, API for Application Programming Interface, BYOD for Bring Your Own Device, CRM for Customer Relationship Management, FMC for Fixed Mobile Convergence, IP for Internet Protocol, IVR for Interactive Voice Response, LAN for Local Area Network, MBPS for Mega Bits Per Second, PBX for Private Branch Exchange, PoE for Power over Ethernet, RTP for Realtime Transport Protocol, SIP for Session Initiation Protocol, SMB for Small and Medium Businesses, TDM for Time Division Multiplexing, UC for Unified Communications, and VoIP for Voice over Internet Protocol.

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Business Communications Acronyms Quick Reference ACD Automatic Call Distribution API Application Programming Interface BCS Business Communications Solutions BYOD Bring Your Own Device CCS Custom Communications Solutions CRM Customer Relationship Management FMC Fixed Mobile Convergence IP Internet Protocol Decoding IVR LAN Interactive Voice Response Local Area Network Business MBPS PBX Mega Bits Per Second Private Branch Exchange Phone PoE RTP Power over Ethernet Realtime Transport Protocol Basics SIP SMB Session Initiation Protocol Small and Medium Businesses TDM Time Division Multiplexing UC Unified Communications VoIP Voice over Internet Protocol

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