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Confidential &Proprietary
AdWords Workshop - Remarketing
Today’s Agenda
1) RemarketingOverview
2) HowtoBuildaRemarketingList
3) RemarketingCampaigns
a) RemarketingCampaign(Display)
b) RemarketingList forSearchAds
c) BestPractices
4) DynamicRemarketing
5) Tools
How well do you understand your
customers?
96%
Leave a website
without
converting1
70%
Abandon shopping
baskets without
purchasing1
49%
Typically visit 2–4
sites before
purchasing2
Confidential &Proprietary
Remarketing
Use technology and audience insights to automatically run a campaign in real time;
Reaching the right user at the right time with the right message.
Remarketing amplifies your initial investment
By adding conversions on top of your initial ad spend
Your
webs
ite
Remarketing
Drive 100 people to
your site
4 convert
Remarketing
converts an
additional 3
How remarketing works:
Bring back unconverted visitors and improve ROI
Visitor added
to list
Visitor
leaves
Your ad acrossthe
Google Display
Network
Visitor comes
to your appor
site
Visitor returns toyour site
more conversions!
DISPLAY
Standard remarketing
Dynamic remarketing
SEARCH
Remarketing lists
for search ads
MOBILE
Mobile web remarketing
Mobile app remarketing
VIDEO
Video remarketing
on YouTube
Remarketing reaches potential customers across
channels and devices
Policy Requirements
● interest or participation in adult activities (including alcohol, gambling, adult dating, pornography, etc.)
● sexual behavior or orientation, such as sexual orientation inferred from a user's visit to a particular website
● racial or ethnic information, such as from sites or apps that collect affirmative racial or ethnic identification from visitors
● political affiliation (other than the public registration information of United States voters), such as from sites or apps
that solicit or store people's affirmative politicalstances
● trade union membership or affiliation, such as a user's visit to a trade union's site or app
● religion or religious belief, such as from sites or apps that collect people's affirmative information on religion or religious
beliefs
● negative financial status or situation, such as information indicating that a user has a low credit rating or high debt
load
● health or medical information, such as from sites or apps that market to a specific health-relatedgroup
● status as a child under 13
● the commission or alleged commission of any crime, such as information indicating that a user has a criminal record
How to build a remarketing list?
Remarketing for Display
CLOSETHE SALE
ENGAGE PAST SITE
VISITORS
IN THE MOMENTS
THAT MATTER
Remarketing for Display
Opening a Remarketing Campaign (Display)
Remarketing List for Search Ads (RLSA)
CONVERT AS THEY
SEARCH ON GOOGLE.
COM
SEGMENT PAST
VISITORS
OPTIMIZE BIDS TO
SEGMENTS
Remarketing List for Search Ads
Opening a Remarketing Campaign (Search)
Display Remarketing
Why: Tagscapture the customer insights needed for strong
remarketing lists
1. Tag your entire desktop and mobile site
Tag to use If you...
Google Tag Manager ...are placing an entirely new tag on your site
Google Analytics Tag ...are already running Google Analytics and want to use
detailed site analytics to create remarketing lists
AdWords Tag ...already run Remarketing Lists for Search Ads or want to
enable remarketing only
2. Focus lists based on customer paths through your site
Homepage
Viewers
Message:
“Discover
great deals”
Category
Page Visitors
Message:
“Check out new
arrivals”
Product or
Offer Page
Viewers
Message:
“30% off today
only”
Cart
Abandoners
Message:
“Free shipping”
Past
Converters
Message:
“You may like
other products
like this”
interacted with your site
$2.00 $3.00 $4.00 $7.00 $5.00
3. Pair remarketing with Conversion Optimizer
Why: Dynamic bids usually lead to better results and can save timebetter
spent on other vital areas
Start your target CPA at a level
that matches historical results
20%more conversions at
thesame or lower CPA1
4. Use all display ad sizes and formats
Why: This helps reach your audience at exactly the right moment
Include
Image ads
Mobile sizes
HTML5
Text ads
5. Remove restrictions for best performance
Why: When people have visited your site already, they are more likely
to purchase regardless of thecontext
Remove language settings
If a person has visited your site, they probably
understand the language of your creatives
Remove location settings
People may want to gift your product to friends
who live in delivery regions that you may not
deliver to
Remove performance-based
placement exclusions
6. Automate your frequency caps
Why: Google’s algorithms will optimize frequency caps for you, basedon
Ifyou’re using our automated bidding solutions, there’s
no need to set a manual frequency cap
how likely each visitor is to click on and convert from your ad
7. Acquire extra highly qualified customers
Why: Boost your remarketing volume and acquire newcustomers
New VisitorsPast Visitors
Keep your brand
top of mind
Programmatic
Remarketing on Google
Display
Find similarity at
scale
Similar Audiences
Auto-targeting
Find intent in the
moment
In-Market Audiences
New Customer Acquisition
Similar Audiences Auto-targeting
Best for advertisers whowant…
● Broader remarketing expansion
● Want full control over creatives, CPAs
and budgets, and are looking for added
volume
Best for advertisers who want…
● Moderate remarketing expansion
● Use Conversion Optimizer
● Want similar performance to
remarketing campaigns
8. Acquire extra highly qualified customers
Remarketing List for Search
Why: Past visitors are more likely to convert than thosewho’ve
never visited.
Start with lists for your key segments
General
Visitors
Cart
Abandoners
Past
Converters
Goal:
Increase
engagement with
past visitors
Goal:
Bring back to buy
Goal:
Upsell or cross-
sell
Choose the best targeting setting for your strategy
Why: Your setting determines how closely your targeting criteria
should be met.
Create separate RLSA-only ad groups to target broader
keywords or offer a different message
Want to bid differently for remarketing lists, but not
change the message easily
Match bids to conversion funnel stage. Don’t be shy.
Why: When two remarketing lists apply in the same ad group,the
list with the highest bid modifier will win out.
+120% Cart Abandoners
+150% Recent Converters
+100% General Visitors
Example List Construction: Retail
Illustrative bid modifiers
Target broader keywords and match types to grow volume
Why: Broader targeting can be effective since RLSAtraffic is
usually more qualified.
Regular Campaigns
“hawaiian cruises”
[tropical cruises]
RLSA Campaigns
cruises
best cruises
First, set up your site to enable remarketing.
1. Tag your entire desktop and mobile site
Next, prepare to send the right messages to the right prospects.
2. Focus lists based on customer paths through your site
Choose your bids and ad formats for maximum success.
3. Pair remarketing with Conversion Optimizer
4. Use all display ad sizes and format
5. Use dynamic remarketing to show the most relevant ad
6. Move from Conversion Optimizer to Return on Ad Spend
Optimize your settings for best results.
7. Remove restrictions for best performance
8. Automate your frequency caps
Now go prospecting for even more qualified customers.
9. Use auto-targeting or Similar Audiences to acquire new prospects
10. Use In-Market Audiences to acquire mid-funnel customers
Display Remarketing Best Practices
Remarketing Lists for Search Ads BestPractices
• Set up smart.
1. Tag your entire desktop and mobile site
• Segment your visitors.
2. Based on your conversion funnel: general visitors, cart
abandoners, past converters, ...
• Choose the best bids and settings for success.
3. Choose the best targeting setting for your strategy.
4. Raise your RLSA bid adjustment by 100% or more.
5. Set bids based on segmenting your conversion funnel.
6. Target broader keywords and match types to grow
volume.
Dynamic Remarketing
Use dynamic remarketing to show the most relevant ad
Why: Consumers who seeads with the actual offer they viewed, or similar
offers, are more likely to return to your site to complete a purchase
2x
conversion
rate
60%
decrease
in CPA’s
HKD 500
FlightsHotels Local Deals
Travel Retail
PropertyEducation Custom
Jobs
Customised to perform in your industry
Ease of use
Delivers performance at scale
○ Smart segmentation
○ Dynamic ads tailored to convert in your industry
and work seamlessly across device
○ Powered by unparalleled real time bidding and auto
targeting technology
○ Harnessing the world’s largest Ad network
100% transparency
Full suite of audience solutions
9 Verticals
£2.00 £3.00
£5.00 £5.00
Product
viewers
Homepage
visitors
Basket
abandoners
Past
purchasers
Smart Segmentation
Visit site
View a product
Add to basket
Complete
purchase
£2.00
Search results
viewers
Search for a product
Remarketing lists automatically created to help you target the right audiences
Dynamic display ads
Customised advertising for your brand with Ad Gallery
Logo
Background
image and colour
Fonts-style,colour and size
Call to action
Priceprefix
Beautiful Dynamic Ads tailored to perform
in your vertical
Flights
Delivers performance at scale
Beautiful Dynamic Ads tailored to perform in your vertical
Delivers performance at scale
Hotels & Rentals
Beautiful Dynamic Ads tailored to perform in your vertical
Delivers performance at scale
Travel
Beautiful Dynamic Ads tailored to perform in your vertical
Delivers performance at scale
Beautiful Dynamic Ads tailored to perform in your vertical
Delivers performance at scale
Beautiful Dynamic Ads tailored to perform in your vertical
Delivers performance at scale
Local Deals
Delivers performance at scale
Education
15%
conversions*
Seamless and customised advertising on all devices
Setting up a Dynamic Remarketing campaign
1 Create your campaign
2 Upload your feed
3 Tag your site
4 Verify setup and launch!
Start by creating a new Campaign
Give your campaign a Campaign name
Creating your Campaign in AdWords
Check Use dynamic ads
Creating your Campaign in AdWords
Select your business type
FlightsHotels & Rentals Local Deals
Travel Retail
Real EstateEducation Custom
Jobs
Walk through into our automated workflow
1
Create your
feed
Tag your
site
2
Review your
lists
3
Completing your feed Flight example
Tagging your site Flight example
Find your feed in the Business Data Shared Library
Navigate to
Shared library > Businessdata
here...
or here
Upload spreadsheet
Browse for file on yourcomputer
Click Upload and preview
Verify your campaign setup and launch!
In the Audiences Shared Library, verify
Custom parameters are activemessage
under Remarketing tag >Details
Verify your campaign setup and launch!
In the Business Data Shared
Library, verify successful
message under
Upload history >SUMMARY
In the Ads tab, verify ads are
Enabled and Approved
Verify your campaign setup and launch!
Tools
● Google Tag Manager
● Google Best Practices
● AdWords Help Centre

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google Adwords Re-marketing

  • 2. Today’s Agenda 1) RemarketingOverview 2) HowtoBuildaRemarketingList 3) RemarketingCampaigns a) RemarketingCampaign(Display) b) RemarketingList forSearchAds c) BestPractices 4) DynamicRemarketing 5) Tools
  • 3. How well do you understand your customers? 96% Leave a website without converting1 70% Abandon shopping baskets without purchasing1 49% Typically visit 2–4 sites before purchasing2
  • 4. Confidential &Proprietary Remarketing Use technology and audience insights to automatically run a campaign in real time; Reaching the right user at the right time with the right message.
  • 5. Remarketing amplifies your initial investment By adding conversions on top of your initial ad spend Your webs ite Remarketing Drive 100 people to your site 4 convert Remarketing converts an additional 3
  • 6. How remarketing works: Bring back unconverted visitors and improve ROI Visitor added to list Visitor leaves Your ad acrossthe Google Display Network Visitor comes to your appor site Visitor returns toyour site more conversions!
  • 7. DISPLAY Standard remarketing Dynamic remarketing SEARCH Remarketing lists for search ads MOBILE Mobile web remarketing Mobile app remarketing VIDEO Video remarketing on YouTube Remarketing reaches potential customers across channels and devices
  • 8. Policy Requirements ● interest or participation in adult activities (including alcohol, gambling, adult dating, pornography, etc.) ● sexual behavior or orientation, such as sexual orientation inferred from a user's visit to a particular website ● racial or ethnic information, such as from sites or apps that collect affirmative racial or ethnic identification from visitors ● political affiliation (other than the public registration information of United States voters), such as from sites or apps that solicit or store people's affirmative politicalstances ● trade union membership or affiliation, such as a user's visit to a trade union's site or app ● religion or religious belief, such as from sites or apps that collect people's affirmative information on religion or religious beliefs ● negative financial status or situation, such as information indicating that a user has a low credit rating or high debt load ● health or medical information, such as from sites or apps that market to a specific health-relatedgroup ● status as a child under 13 ● the commission or alleged commission of any crime, such as information indicating that a user has a criminal record
  • 9. How to build a remarketing list?
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  • 15. CLOSETHE SALE ENGAGE PAST SITE VISITORS IN THE MOMENTS THAT MATTER Remarketing for Display
  • 16. Opening a Remarketing Campaign (Display)
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  • 23. Remarketing List for Search Ads (RLSA)
  • 24. CONVERT AS THEY SEARCH ON GOOGLE. COM SEGMENT PAST VISITORS OPTIMIZE BIDS TO SEGMENTS Remarketing List for Search Ads
  • 25. Opening a Remarketing Campaign (Search)
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  • 33. Why: Tagscapture the customer insights needed for strong remarketing lists 1. Tag your entire desktop and mobile site Tag to use If you... Google Tag Manager ...are placing an entirely new tag on your site Google Analytics Tag ...are already running Google Analytics and want to use detailed site analytics to create remarketing lists AdWords Tag ...already run Remarketing Lists for Search Ads or want to enable remarketing only
  • 34. 2. Focus lists based on customer paths through your site Homepage Viewers Message: “Discover great deals” Category Page Visitors Message: “Check out new arrivals” Product or Offer Page Viewers Message: “30% off today only” Cart Abandoners Message: “Free shipping” Past Converters Message: “You may like other products like this” interacted with your site $2.00 $3.00 $4.00 $7.00 $5.00
  • 35. 3. Pair remarketing with Conversion Optimizer Why: Dynamic bids usually lead to better results and can save timebetter spent on other vital areas Start your target CPA at a level that matches historical results 20%more conversions at thesame or lower CPA1
  • 36. 4. Use all display ad sizes and formats Why: This helps reach your audience at exactly the right moment Include Image ads Mobile sizes HTML5 Text ads
  • 37. 5. Remove restrictions for best performance Why: When people have visited your site already, they are more likely to purchase regardless of thecontext Remove language settings If a person has visited your site, they probably understand the language of your creatives Remove location settings People may want to gift your product to friends who live in delivery regions that you may not deliver to Remove performance-based placement exclusions
  • 38. 6. Automate your frequency caps Why: Google’s algorithms will optimize frequency caps for you, basedon Ifyou’re using our automated bidding solutions, there’s no need to set a manual frequency cap how likely each visitor is to click on and convert from your ad
  • 39. 7. Acquire extra highly qualified customers Why: Boost your remarketing volume and acquire newcustomers New VisitorsPast Visitors Keep your brand top of mind Programmatic Remarketing on Google Display Find similarity at scale Similar Audiences Auto-targeting Find intent in the moment In-Market Audiences
  • 40. New Customer Acquisition Similar Audiences Auto-targeting Best for advertisers whowant… ● Broader remarketing expansion ● Want full control over creatives, CPAs and budgets, and are looking for added volume Best for advertisers who want… ● Moderate remarketing expansion ● Use Conversion Optimizer ● Want similar performance to remarketing campaigns 8. Acquire extra highly qualified customers
  • 42. Why: Past visitors are more likely to convert than thosewho’ve never visited. Start with lists for your key segments General Visitors Cart Abandoners Past Converters Goal: Increase engagement with past visitors Goal: Bring back to buy Goal: Upsell or cross- sell
  • 43. Choose the best targeting setting for your strategy Why: Your setting determines how closely your targeting criteria should be met. Create separate RLSA-only ad groups to target broader keywords or offer a different message Want to bid differently for remarketing lists, but not change the message easily
  • 44. Match bids to conversion funnel stage. Don’t be shy. Why: When two remarketing lists apply in the same ad group,the list with the highest bid modifier will win out. +120% Cart Abandoners +150% Recent Converters +100% General Visitors Example List Construction: Retail Illustrative bid modifiers
  • 45. Target broader keywords and match types to grow volume Why: Broader targeting can be effective since RLSAtraffic is usually more qualified. Regular Campaigns “hawaiian cruises” [tropical cruises] RLSA Campaigns cruises best cruises
  • 46. First, set up your site to enable remarketing. 1. Tag your entire desktop and mobile site Next, prepare to send the right messages to the right prospects. 2. Focus lists based on customer paths through your site Choose your bids and ad formats for maximum success. 3. Pair remarketing with Conversion Optimizer 4. Use all display ad sizes and format 5. Use dynamic remarketing to show the most relevant ad 6. Move from Conversion Optimizer to Return on Ad Spend Optimize your settings for best results. 7. Remove restrictions for best performance 8. Automate your frequency caps Now go prospecting for even more qualified customers. 9. Use auto-targeting or Similar Audiences to acquire new prospects 10. Use In-Market Audiences to acquire mid-funnel customers Display Remarketing Best Practices
  • 47. Remarketing Lists for Search Ads BestPractices • Set up smart. 1. Tag your entire desktop and mobile site • Segment your visitors. 2. Based on your conversion funnel: general visitors, cart abandoners, past converters, ... • Choose the best bids and settings for success. 3. Choose the best targeting setting for your strategy. 4. Raise your RLSA bid adjustment by 100% or more. 5. Set bids based on segmenting your conversion funnel. 6. Target broader keywords and match types to grow volume.
  • 49. Use dynamic remarketing to show the most relevant ad Why: Consumers who seeads with the actual offer they viewed, or similar offers, are more likely to return to your site to complete a purchase 2x conversion rate 60% decrease in CPA’s
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  • 53. FlightsHotels Local Deals Travel Retail PropertyEducation Custom Jobs Customised to perform in your industry Ease of use Delivers performance at scale ○ Smart segmentation ○ Dynamic ads tailored to convert in your industry and work seamlessly across device ○ Powered by unparalleled real time bidding and auto targeting technology ○ Harnessing the world’s largest Ad network 100% transparency Full suite of audience solutions 9 Verticals
  • 54. £2.00 £3.00 £5.00 £5.00 Product viewers Homepage visitors Basket abandoners Past purchasers Smart Segmentation Visit site View a product Add to basket Complete purchase £2.00 Search results viewers Search for a product Remarketing lists automatically created to help you target the right audiences
  • 55. Dynamic display ads Customised advertising for your brand with Ad Gallery Logo Background image and colour Fonts-style,colour and size Call to action Priceprefix
  • 56. Beautiful Dynamic Ads tailored to perform in your vertical Flights Delivers performance at scale
  • 57. Beautiful Dynamic Ads tailored to perform in your vertical Delivers performance at scale Hotels & Rentals
  • 58. Beautiful Dynamic Ads tailored to perform in your vertical Delivers performance at scale Travel
  • 59. Beautiful Dynamic Ads tailored to perform in your vertical Delivers performance at scale
  • 60. Beautiful Dynamic Ads tailored to perform in your vertical Delivers performance at scale
  • 61. Beautiful Dynamic Ads tailored to perform in your vertical Delivers performance at scale Local Deals
  • 62. Delivers performance at scale Education
  • 63. 15% conversions* Seamless and customised advertising on all devices
  • 64. Setting up a Dynamic Remarketing campaign 1 Create your campaign 2 Upload your feed 3 Tag your site 4 Verify setup and launch!
  • 65. Start by creating a new Campaign Give your campaign a Campaign name Creating your Campaign in AdWords Check Use dynamic ads
  • 67. Select your business type FlightsHotels & Rentals Local Deals Travel Retail Real EstateEducation Custom Jobs
  • 68. Walk through into our automated workflow 1 Create your feed Tag your site 2 Review your lists 3
  • 69. Completing your feed Flight example
  • 70. Tagging your site Flight example
  • 71. Find your feed in the Business Data Shared Library Navigate to Shared library > Businessdata here... or here
  • 72. Upload spreadsheet Browse for file on yourcomputer Click Upload and preview
  • 73. Verify your campaign setup and launch! In the Audiences Shared Library, verify Custom parameters are activemessage under Remarketing tag >Details
  • 74. Verify your campaign setup and launch! In the Business Data Shared Library, verify successful message under Upload history >SUMMARY
  • 75. In the Ads tab, verify ads are Enabled and Approved Verify your campaign setup and launch!
  • 76. Tools ● Google Tag Manager ● Google Best Practices ● AdWords Help Centre