1. DIANE SMITH/RYDER dianesith18@comcast.com (978)
618-8642
99 Pine Street, Clinton, MA 01510 Linked-in/Diane Ryder
QUALITY CONTROL SPECIALIST
PROFESSIONAL QUALIFICATIONS
• Attentive and productive quality control specialist with responsibilities in supplier development.
• Strong organizational, technical and leadership skills; while being an effective communicator.
• Dependable, detail oriented, driven, passionate, diligent, flexible, and a quick study professional.
• Working knowledge in Window-based software including Word, Excel, Outlook, and PowerPoint.
• Proficient on CMM, OGP, Optical Clarity System, Comparator, Direct Gaging, Micrometers and
Calipers.
• Implemented a Quality Team specifically for the Engineering Department and assigned team leader role.
• Performing all Gauge R & R, CPK Activities, Validations, Cap Studies, FAI’s and IQ, OQ and PQ
runs.
RECENT PROFESSIONAL DEVELOPMENT
• Lean Manufacturing Certificate, MASSMEP, Worcester, MA 2015
• Metrology, Blueprint Reading and Quality Intensive Training, MWCC, Devens, MA 2015
PROFESSIONAL CERTIFICATIONS
• WHMA/IPC-A-610/620 overview courses, Cogmedix Inc., West Boylston, MA 2014
• IPC DRM-WHA-A Wire Harness Assembly overview course, Cogmedix, West Boylston, MA 2014
• FDA Basic Introduction to Quality System Regulations 21 CFR 820, Cogmedix Inc., Worcester, MA 2014
• FDA Establishment Registration and Device Listing, Cogmedix, Worcester, MA, 2014
• FDA Overview of Regulatory Requirements: Medical Devices, Cogmedix, Worcester, MA, 2014
• FDA How to get your Electronic Product on the U.S. Market, Cogmedix, Worcester, MA, 2014
ACCOMPLISHMENTS
• Revolutionized RII, IMI Dept. updating Inspection methods, 5S and Lean Manufacturing practices.
• Saved 10% of MRB budget by researching and working with supplier challenges.
• Saved company 15% of rework costs through careful inspection and receiving acceptable inventory.
• Nypro Service Award received for suggesting and implementing Engineering Quality Team.
• Davis Engineering Certificate of Achievement for exceling and demonstrating Quality skills.

2. PROFESSIONAL SKILLS
Quality Control Support
• Taught small group training instruction on Laser Based Medical Devices.
• Researched and assisted Quality Director with CAPA’s and Complaint’s.
• Utilized on-line calendar and meeting management software to keep Quality Management/Team schedule.
• Supported a positive environment, created mail merge transition from Excel to Word for achieving goals.
• Telephone and administrative support for group managers, customers and buyers.
Quality Support Skills
• Used Geometric Dimensioning and Tolerance for Incoming Inspection to ensuring Quality.
• Prepared presentations simultaneously for in-house and 0ff-site corporate meetings.
• Collaborated with departmental Managers on weekly postings of Foreclosures.
• Served in liaison role between customer’s issues and supplier decisions.
• Have customer service expertise, skillful in handling irate customers/suppliers with their issues.
• Skilled in distribution of company literature system to sales representatives to increase sales.
EMPLOYMENT HISTORY
• Quality Specialist, CR Sponsor and SCAR Author, Roche Molecular, Marlborough, MA 2015-present
• Quality Control Specialist/Supplier Developer, Cogmedix Inc., Worcester, MA 2013-2015
• Quality Control Specialist, Nypro Inc., Clinton, MA 2006-2013
• Customer Service Specialist, MHDC, Sudbury, MA 2003-2006