2. DIANE OAKLEY 319-533-1716 Page 3
services firms meet SEC/FINRA compliance requirements. The company’s document management and
workflow solutions simplify the process of capturing, organizing, routing and accessing information.
TRANSAMERICA Cedar Rapids, IA
Senior Project Manager 2005 – 2015
Directed Information Technology and Business System Engineering projects from inception to launch,
leading onsite and virtual teams representing 10+ functional areas and 40+ team members on 15 or
more applications and platforms with budgets exceeding $15 million dollars.
Robust advocate and strong contributor to adoption of Agile Methodology within the company.
o Four years experience as Agile Project Manager with cross functional teams.
o One year experience as the Scrum Master for the Compliance Team.
o Promoted and guided the Compliance Team in early adoption of agile methodology
resulting in a successful transition.
o Created additional training materials and scheduled and delivered training in team and
one-on-one formats.
Facilitated eight cross functional teams developing a new Health Insurance Web Site scaled for
laptops, tablets, and smart phones for a vendor supporting our direct marketing products at a
budget of $5 Million over 2 years.
Committed Compliance and Regulatory Project Manager:
o Successfully coordinated centralization of all Compliance and Regulatory projects
resulting in ability to compare and prioritize all initiatives and directing efforts
appropriately. Accomplished completion of 100+ initiatives, some with extremely
aggressive deadlines determined by state legislation.
o A strong background working in the compliance/regulatory area including Payment Card
Industry Certification (PCI), Anti Money Laundering (AML), Sarbanes–Oxley Act (SOX),
Health Insurance Portability and Accountability Act (HIPAA), State Auditing and Privacy
initiatives.
Headed reorganization projects transitioning functions and technology out of the Baltimore
Office to the Florida, Texas, and Iowa Offices, impacting 130+ staff positions, reducing costs and
improving efficiencies.
Lead Interactive Voice Recognition (IVR) and AVAYA Implementations.
Directed project life cycle initiative converting multiple reinsurance legacy systems to the new
TAI Reinsurance Platform leading to company-wide standardization; improving customer and end
user experience and reducing overall complexity and cost of maintaining multiple systems.
Managed RFP, contract negotiations and payments with TIA Vendor.
Project Manager 2000 – 2005
Directed Information Technology and Business System Engineering projects from inception to launch,
leading onsite and virtual teams representing various functional areas and multiple team members on
five or more applications and platforms with budgets exceeding $5 million dollars.
Established initial Project Management Office (PMO) within the company starting with our
division as part of a four person strategy team.
o Implemented new project management software for standardized reporting, detailed
tasks tracking, ability to track estimates vs actuals, and tracking resource skill sets and
3. DIANE OAKLEY 319-533-1716 Page 3
availability; this led to a new era in the ability of leaders to oversee all projects within the
division.
o Centralized prioritization across the division while establishing standardized processes
and documentation. Created training materials and conducted team and one-on-one
training.
o Continued refinement and enhancement of the process to meet the continuing demands
and growth of the division.
Organized introduction of Automated Workflow Distribution (AWD) in Cedar Rapids office to
replace manual processing, resulting in the reduction of manual entry errors and missed tasks,
and improving compliance with standardized processing rules.
Steered implementation and created work flow and documentation for the Interactive Voice
Recognition Program leading to an improved customer and end-user experience and fewer tasks
for customer service representatives.
Technical Team Lead 1995 – 2000
Managed day-to-day work of multiple Information Technology developers. Scheduled assignments,
ensuring production goals were met; conducted yearly reviews and pay increases.
Supervised conversion of life insurance policy management system from LifeComm to Cyberlife.
o Coordinated tasks for five developers in conversion of functions and data from LifeComm
to Cyberlife on a mainframe platform; resulting in enhanced capabilities and newer
technology for policy maintenance functions of insurance contracts.
o Strategized and organized tasks for two developers on the New Graphical User Interface
Platform (GUI) supporting new business processing functions. Attended technical training
with the development staff to ensure capability and understanding during software
implementation and provided backup and additional development aid when necessary.
Selected to lead the development teams in the Texas office processing health insurance. Traveled
weekly for nine months while management determined the future state of the office.
Successfully guided the technical teams through Y2K with no interruption of services to clients.
TRAINING IN PROGRESS
PMP Certification
EDUCATION/CERTIFICATIONS
MCPM - Master’s Certificate in Project Management - ESI International through George
Washington University
ALMI - Associate, Life Management Institute Certification - Life Office Management Associate
(LOMA)
AFFILIATIONS
Cedar Rapids Humane Society
Project Management Institute (PMI)
PMI Eastern Iowa Chapter
National Association of Profession Women
National Association of Profession Women – Cedar Rapids Chapter
International OCD Foundation