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DIANE OAKLEY
Project Management Professional (MCPM)
7915 Marquette Drive NE linkedin.com/in/dloakley dlo8551@hotmail.com
Cedar Rapids, IA 52402 319-533-1716
SUMMARY
Results oriented, adaptive Project Management Professional (MCPM) with over 17 years of experience
from establishment of Project Management Office(s) to Proven Leadership delivering high quality large
scale, complex initiatives under tight time and cost constraints. Skilled Team Leader and Mediator able
to build diverse, cross-functional teams, lead virtual teams in global technology and business projects from
initiation to implementation, and influence team members, stakeholders and decision makers using
mentoring and communication skills. Technology and strategy expert in managing a diverse portfolio of
complex, high visibility, multi-tiered initiatives, risk and change management processes, extensive
compliance and regulatory needs on project budgets over $15 million in the Financial (Insurance and
Banking) and Department of Defense Domains.
TECHNICAL SKILLS & KNOWLEDGE
Methodologies: Agile/LEAN Methodology using Scrum Framework | Waterfall Methodology | Iterative
Methodology | Stage Gate Process | Business Process Management (BPM) | Software Development Life
Cycle (SDLC) | Risk Management Process | Change Management Process | Analytical thinker/problem
solver
Project/Program Management: Project Management Office Creation | Strategy | Communication
Excellence with all Levels of Leadership, Stakeholder, Team, and Vendor Relations |Earned Value | On-
time, within budget, and delivering exceptional quality | Project Management Body of Knowledge
(PMBOK) | Process Improvement | Strategic Planning | Program Management | Adaptive
IT Initiatives: Web-based Docupace ePACS Productivity Suite© |Interactive Voice Recognition (IVR)
|Web Based Implementations | AVAYA Implementations | Application, Platform Data
Conversions/Migrations | Multi-tiered Application Implementations | New Product and Software
Development | Compliance and Regulatory | Downsizing, reorganizations and acquisitions | Automated
Work Distribution (AWD) | Interactive Voice Recognition (IVR) | TAI Reinsurance System |
Requirements/GAP Analysis | Testing Strategies | Training | RFP/Contract Negotiations
Training/Software/Programming: Microsoft Project and Project Server | Project Insight | JIRA |
VersionOne | Microsoft Office | Visio| PowerPoint| SharePoint | Docupace ePACS Productivity Suite
|CSC Cyberlife Administration Systems
PROFESSIONAL EXPERIENCE
Docupace Technologies West Des Moines, IA 2016-Present
Managing multiple Client-Facing Implementation of the Docupace ePACS Productivity Suite©. Providing
secure and federal/state law compliant electronic processing platforms for financial institutions and the
wealth management industry. A web-based straight-through processing platform that helps financial

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services firms meet SEC/FINRA compliance requirements. The company’s document management and
workflow solutions simplify the process of capturing, organizing, routing and accessing information.
TRANSAMERICA Cedar Rapids, IA
Senior Project Manager 2005 – 2015
Directed Information Technology and Business System Engineering projects from inception to launch,
leading onsite and virtual teams representing 10+ functional areas and 40+ team members on 15 or
more applications and platforms with budgets exceeding $15 million dollars.
 Robust advocate and strong contributor to adoption of Agile Methodology within the company.
o Four years experience as Agile Project Manager with cross functional teams.
o One year experience as the Scrum Master for the Compliance Team.
o Promoted and guided the Compliance Team in early adoption of agile methodology
resulting in a successful transition.
o Created additional training materials and scheduled and delivered training in team and
one-on-one formats.
 Facilitated eight cross functional teams developing a new Health Insurance Web Site scaled for
laptops, tablets, and smart phones for a vendor supporting our direct marketing products at a
budget of $5 Million over 2 years.
 Committed Compliance and Regulatory Project Manager:
o Successfully coordinated centralization of all Compliance and Regulatory projects
resulting in ability to compare and prioritize all initiatives and directing efforts
appropriately. Accomplished completion of 100+ initiatives, some with extremely
aggressive deadlines determined by state legislation.
o A strong background working in the compliance/regulatory area including Payment Card
Industry Certification (PCI), Anti Money Laundering (AML), Sarbanes–Oxley Act (SOX),
Health Insurance Portability and Accountability Act (HIPAA), State Auditing and Privacy
initiatives.
 Headed reorganization projects transitioning functions and technology out of the Baltimore
Office to the Florida, Texas, and Iowa Offices, impacting 130+ staff positions, reducing costs and
improving efficiencies.
 Lead Interactive Voice Recognition (IVR) and AVAYA Implementations.
 Directed project life cycle initiative converting multiple reinsurance legacy systems to the new
TAI Reinsurance Platform leading to company-wide standardization; improving customer and end
user experience and reducing overall complexity and cost of maintaining multiple systems.
Managed RFP, contract negotiations and payments with TIA Vendor.
Project Manager 2000 – 2005
Directed Information Technology and Business System Engineering projects from inception to launch,
leading onsite and virtual teams representing various functional areas and multiple team members on
five or more applications and platforms with budgets exceeding $5 million dollars.
 Established initial Project Management Office (PMO) within the company starting with our
division as part of a four person strategy team.
o Implemented new project management software for standardized reporting, detailed
tasks tracking, ability to track estimates vs actuals, and tracking resource skill sets and

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availability; this led to a new era in the ability of leaders to oversee all projects within the
division.
o Centralized prioritization across the division while establishing standardized processes
and documentation. Created training materials and conducted team and one-on-one
training.
o Continued refinement and enhancement of the process to meet the continuing demands
and growth of the division.
 Organized introduction of Automated Workflow Distribution (AWD) in Cedar Rapids office to
replace manual processing, resulting in the reduction of manual entry errors and missed tasks,
and improving compliance with standardized processing rules.
 Steered implementation and created work flow and documentation for the Interactive Voice
Recognition Program leading to an improved customer and end-user experience and fewer tasks
for customer service representatives.
Technical Team Lead 1995 – 2000
Managed day-to-day work of multiple Information Technology developers. Scheduled assignments,
ensuring production goals were met; conducted yearly reviews and pay increases.
 Supervised conversion of life insurance policy management system from LifeComm to Cyberlife.
o Coordinated tasks for five developers in conversion of functions and data from LifeComm
to Cyberlife on a mainframe platform; resulting in enhanced capabilities and newer
technology for policy maintenance functions of insurance contracts.
o Strategized and organized tasks for two developers on the New Graphical User Interface
Platform (GUI) supporting new business processing functions. Attended technical training
with the development staff to ensure capability and understanding during software
implementation and provided backup and additional development aid when necessary.
 Selected to lead the development teams in the Texas office processing health insurance. Traveled
weekly for nine months while management determined the future state of the office.
Successfully guided the technical teams through Y2K with no interruption of services to clients.
TRAINING IN PROGRESS
 PMP Certification
EDUCATION/CERTIFICATIONS
 MCPM - Master’s Certificate in Project Management - ESI International through George
Washington University
 ALMI - Associate, Life Management Institute Certification - Life Office Management Associate
(LOMA)
AFFILIATIONS
 Cedar Rapids Humane Society
 Project Management Institute (PMI)
 PMI Eastern Iowa Chapter
 National Association of Profession Women
 National Association of Profession Women – Cedar Rapids Chapter
 International OCD Foundation