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Building applications using
Cognitive Services
Rama Akkiraju
IBM Distinguished Engineer
Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice and
at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product direction and it should
not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to
deliver any material, code or functionality. Information about potential future products may not be incorporated into
any contract.
The development, release, and timing of any future features or functionality described for our products remains at
our sole discretion.
Performance is based on measurements and projections using standard IBM benchmarks in a controlled
environment. The actual throughput or performance that any user will experience will vary depending upon many
factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O
configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that
an individual user will achieve results similar to those stated here.
4/11/2017World of Watson 20162
< Click in screen to play video >
4/11/2017Devoxx 20173
A few snippets of AI’s Historic Timeline
4/11/2017Devoxx 20174
1950: Alan Turing’s Turing Test
1950: Issac Asimov’s ‘Three laws of
Robotics’
1951-52: Checker’s playing programs
(Univ. of Manchester, IBM)
1958: John McCarthy invents LISP
1959: John McCcrthy & Marvin Minsky
founded MIT AI lab.
1961: Robots in General Motors
automobile assembly line
1965: MIT builds ELIZA, first Dialog system
1975: Marvin Minsky published ‘Frames’ for
knowledge representation
1980s: Expert Systems
Mid 1980s: Neutral nets
1990s: TD-gammon, back-gammon program
by Gerry Tesauro, IBM.
1990s: Datamining, NLP, case-based
reasoning,
Source: Wikipedia
AI has come a long way!
4/11/20175
2015
2009
2011
1997
2011
1990s
2017
2010
What’s next for AI?
4/11/20176
New Computing Era
4/11/2017Devoxx 20177
Tabulating
Systems Era
Programmable
Systems Era
Cognitive
Systems Era
1900 1950 2011
Self-Learning at-scale
Reason with purpose
Interact with humans naturally
Cognitive Computing Systems
Cognitive Systems augmenting Human Intelligence
4/11/20179
Healthcare Legal case Research Social Media Listening for
Marketing and Personalization Face Recognition for Security
and Personalization
Speech Recognition for
Customer Care Emotion Recognition for
Personalization
Company Analysis for business
growth opportunity identification
Cognitive systems are not about mimicking humans.
Cognitive systems augment human abilities.
Cognitive systems don’t do your thinking for you.
They do your research for you so that you can think better.
Need Building Blocks to Build Cognitive Applications
4/11/2017Devoxx 201713
Text-to-Speech Natural Language Understanding
Conversation Tone Analysis Emotion Analysis
Discovery
Visual
Recognition
Personality
Insights
Natural
Language
Classifier
Language
Translation
Use Conversation
API to build
Conversational
bots
4/11/201714
https://conversation-demo.mybluemix.net/
Use Discovery
Service to add a
cognitive search
and content
analytics engine
to applications.
4/11/201715 https://discovery-news-demo.mybluemix.net/
Use Personality
Insights to engage
with individuals at
personalized level
4/11/201716
Watson-pi-demo.mybluemix.net
Source: https://www.army.mil/article/78562/Leaving_the_battlefield__Soldier_shares_story_of_PTSD
Emotional
Analysis helps
build empathetic
systems
4/11/201717
sentiment-and-emotion.mybluemix.net
Use Tone
Analyzer to
understand and
fine tune your
message
4/11/201718
tone-analyzer-demo.mybluemix.net
Cutting a Movie Trailer with Visual Recognition and Emotion Analysis
4/11/2017Devoxx 201719
Personalizing shopping Experience with Personality Insights
4/11/2017Devoxx 201720
Tone-aware
Expressions in
Conversations
4/11/201721
food-coach.
mybluemix.net
4/11/2017Page 22
Bot Personas & Expressive Paraphrasing
23
The race for AI platforms is on!
4/11/2017Devoxx 201724
If you are a AI platform and services vendor,
you can’t win this race with algorithms alone!
4/11/2017Devoxx 201725
Data is the key differentiator!
4/11/2017Devoxx 201726
Developer tools to help assemble cognitive
applications is also very important!
4/11/2017Devoxx 201727
If you are a cognitive application developer,
you will most likely have to customize vendor
services to impart domain knowledge to
make the services relevant!
4/11/2017Devoxx 201728
4/11/2017Devoxx 201729
Source: Guru Banavar (IBM)’s talk at Stamps school of art & Design
Next Gen Cognitive Applications with Immersive User Interfaces
4/11/2017Devoxx 201730
4/11/2017Devoxx 201731
What do you want to build today?
Tanmay Bakshi: a 13 yr old IBM
Watson Developer
Thank you
4/11/2017
Watson
Developer
Conference
201632
Wednesday: 11:20-12:20 Grand Ball Room 220C
Bits, Bytes and Brains - Where Watson Is and Where its going?
LL 20 B: Thursday from 11:00 AM til 11:50 AM
Think. Think again. Watson and the Cognitive Developer
© 2017 IBM Corporation
Mission Badge #6:
SMS Text
Your mission should you
choose to accept it….
Join us at the IBM Booth for
hands-on labs, demos, games
and talk to our developers.
Text Cognitive to 41411
to discover, was it Science
Fact or Science Fiction?
Enter the raffle by
completing missions
for a chance to win
• a Drone
• TJBot Kit
• VR glasses
Notices and
disclaimers
continued
Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other
publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of
performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be
addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-
party products to interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents,
copyrights, trademarks or other intellectual property right.
IBM, the IBM logo, ibm.com, Aspera®, Bluemix, Blueworks Live, CICS, Clearcase, Cognos®, DOORS®, Emptoris®, Enterprise Document
Management System™, FASP®, FileNet®, Global Business Services ®, Global Technology Services ®, IBM ExperienceOne™, IBM
SmartCloud®, IBM Social Business®, Information on Demand, ILOG, Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON,
OpenPower, PureAnalytics™, PureApplication®, pureCluster™, PureCoverage®, PureData®, PureExperience®, PureFlex®, pureQuery®,
pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, Smarter Commerce®, SoDA, SPSS, Sterling Commerce®, StoredIQ,
Tealeaf®, Tivoli®, Trusteer®, Unica®, urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of
International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be
trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at:
www.ibm.com/legal/copytrade.shtml.
34 4/11/2017World of Watson 2016

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From Science Fiction to Science Fact: How AI Will Change Our Approach to Building Apps and Leveraging Data

  • 1. Building applications using Cognitive Services Rama Akkiraju IBM Distinguished Engineer
  • 2. Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice and at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 4/11/2017World of Watson 20162
  • 3. < Click in screen to play video > 4/11/2017Devoxx 20173
  • 4. A few snippets of AI’s Historic Timeline 4/11/2017Devoxx 20174 1950: Alan Turing’s Turing Test 1950: Issac Asimov’s ‘Three laws of Robotics’ 1951-52: Checker’s playing programs (Univ. of Manchester, IBM) 1958: John McCarthy invents LISP 1959: John McCcrthy & Marvin Minsky founded MIT AI lab. 1961: Robots in General Motors automobile assembly line 1965: MIT builds ELIZA, first Dialog system 1975: Marvin Minsky published ‘Frames’ for knowledge representation 1980s: Expert Systems Mid 1980s: Neutral nets 1990s: TD-gammon, back-gammon program by Gerry Tesauro, IBM. 1990s: Datamining, NLP, case-based reasoning, Source: Wikipedia
  • 5. AI has come a long way! 4/11/20175 2015 2009 2011 1997 2011 1990s 2017 2010
  • 6. What’s next for AI? 4/11/20176
  • 7. New Computing Era 4/11/2017Devoxx 20177 Tabulating Systems Era Programmable Systems Era Cognitive Systems Era 1900 1950 2011
  • 8. Self-Learning at-scale Reason with purpose Interact with humans naturally Cognitive Computing Systems
  • 9. Cognitive Systems augmenting Human Intelligence 4/11/20179 Healthcare Legal case Research Social Media Listening for Marketing and Personalization Face Recognition for Security and Personalization Speech Recognition for Customer Care Emotion Recognition for Personalization Company Analysis for business growth opportunity identification
  • 10. Cognitive systems are not about mimicking humans.
  • 11. Cognitive systems augment human abilities.
  • 12. Cognitive systems don’t do your thinking for you. They do your research for you so that you can think better.
  • 13. Need Building Blocks to Build Cognitive Applications 4/11/2017Devoxx 201713 Text-to-Speech Natural Language Understanding Conversation Tone Analysis Emotion Analysis Discovery Visual Recognition Personality Insights Natural Language Classifier Language Translation
  • 14. Use Conversation API to build Conversational bots 4/11/201714 https://conversation-demo.mybluemix.net/
  • 15. Use Discovery Service to add a cognitive search and content analytics engine to applications. 4/11/201715 https://discovery-news-demo.mybluemix.net/
  • 16. Use Personality Insights to engage with individuals at personalized level 4/11/201716 Watson-pi-demo.mybluemix.net Source: https://www.army.mil/article/78562/Leaving_the_battlefield__Soldier_shares_story_of_PTSD
  • 18. Use Tone Analyzer to understand and fine tune your message 4/11/201718 tone-analyzer-demo.mybluemix.net
  • 19. Cutting a Movie Trailer with Visual Recognition and Emotion Analysis 4/11/2017Devoxx 201719
  • 20. Personalizing shopping Experience with Personality Insights 4/11/2017Devoxx 201720
  • 23. Bot Personas & Expressive Paraphrasing 23
  • 24. The race for AI platforms is on! 4/11/2017Devoxx 201724
  • 25. If you are a AI platform and services vendor, you can’t win this race with algorithms alone! 4/11/2017Devoxx 201725
  • 26. Data is the key differentiator! 4/11/2017Devoxx 201726
  • 27. Developer tools to help assemble cognitive applications is also very important! 4/11/2017Devoxx 201727
  • 28. If you are a cognitive application developer, you will most likely have to customize vendor services to impart domain knowledge to make the services relevant! 4/11/2017Devoxx 201728
  • 29. 4/11/2017Devoxx 201729 Source: Guru Banavar (IBM)’s talk at Stamps school of art & Design
  • 30. Next Gen Cognitive Applications with Immersive User Interfaces 4/11/2017Devoxx 201730
  • 31. 4/11/2017Devoxx 201731 What do you want to build today? Tanmay Bakshi: a 13 yr old IBM Watson Developer
  • 32. Thank you 4/11/2017 Watson Developer Conference 201632 Wednesday: 11:20-12:20 Grand Ball Room 220C Bits, Bytes and Brains - Where Watson Is and Where its going? LL 20 B: Thursday from 11:00 AM til 11:50 AM Think. Think again. Watson and the Cognitive Developer
  • 33. © 2017 IBM Corporation Mission Badge #6: SMS Text Your mission should you choose to accept it…. Join us at the IBM Booth for hands-on labs, demos, games and talk to our developers. Text Cognitive to 41411 to discover, was it Science Fact or Science Fiction? Enter the raffle by completing missions for a chance to win • a Drone • TJBot Kit • VR glasses
  • 34. Notices and disclaimers continued Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third- party products to interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right. IBM, the IBM logo, ibm.com, Aspera®, Bluemix, Blueworks Live, CICS, Clearcase, Cognos®, DOORS®, Emptoris®, Enterprise Document Management System™, FASP®, FileNet®, Global Business Services ®, Global Technology Services ®, IBM ExperienceOne™, IBM SmartCloud®, IBM Social Business®, Information on Demand, ILOG, Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON, OpenPower, PureAnalytics™, PureApplication®, pureCluster™, PureCoverage®, PureData®, PureExperience®, PureFlex®, pureQuery®, pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, Smarter Commerce®, SoDA, SPSS, Sterling Commerce®, StoredIQ, Tealeaf®, Tivoli®, Trusteer®, Unica®, urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml. 34 4/11/2017World of Watson 2016

Hinweis der Redaktion

  1. First of all, we have to acknowledge that our generation of developers are standing on a whole range of foundational theories laid by our predecessors.
  2. Deep blue image source: https://en.wikipedia.org/wiki/Deep_Blue_versus_Garry_Kasparov AI has come a long way in the past two decades building on the foundations of various advancements! From the AI inventions of MIT media lab to beating a world-champion at the game of chess, and Go to self-driving cars to beating humans in the general knowledge question and answering games to Digital Virtual Assistants, all the way to the recent announcements in achieving almost-human parity in Speech Recognition
  3. Some people projected doomsday scenarios with AI, that Robots will become overlords and will take over humanity and all. Yes, there are many other genuine ethical, social, moral, and political topics around the rise of AI to discuss and sort out and I’m sure we will figure those things out over time as a human society. What is more interesting and productive is to think of the many ways AI can help us. Source: http://www.dailymail.co.uk/sciencetech/article-4275844/AI-scientists-meet-discuss-doomsday-scenarios.html From to ‘malware on steroids’ to hacks that cause driverless cars to recklessly break the rules of the road, artificial intelligence could soon threaten humanity in ways that once existed only in science fiction. An image from Terminator Genisys is pictured Read more: http://www.dailymail.co.uk/sciencetech/article-4275844/AI-scientists-meet-discuss-doomsday-scenarios.html#ixzz4btcq5Emg 
  4. If the previous generation of computing was about painstakingly telling computers how to do scientific calculations and how to solve problems by writing programs in languages that computers can understand, we believe the next era of computing will be all about computers trying to understand human natural language and interacting with us in more natural mediums than ever before. Of course, humans have to write programs for them too! But even that is fast changing where computers can reason, learn and reprogram themselves. So, we believe we are at the threshold of a new era of computing!
  5. To deal with this kind of massive unstructured data we need systems: Rather than being explicitly programmed, they learn and reason from their interactions with us and from their experiences with their environment. Many of the Artificial Intelligence (AI) techniques such as Machine Learning, Data mining, Natural Language Processing are coming together with the field of psychology, linguistics, and marketing to build what we are calling as ‘cognitive computing systems’ to augment human expertise. What might such a system look like?
  6. The success of cognitive computing will not be measured by Turing tests or a computer’s ability to mimic humans. It will be measured in more practical ways, like return on investment, new market opportunities, diseases cured and lives saved.
  7. Think of the number of new papers that get published each year in medical journals. How can doctors keep up with all the relevant papers, new research studies, new and effective treatment plans. It would be easy, given enough computational power, for cognitive systems, to read all such information and summarize the information for doctors or find patterns that match the current patient’s symptoms.
  8. This is all still abstract. Let’s get to specifics.