Denise Haynes is seeking a new job that offers better pay and stability as the sole provider for her two children. She has over 30 years of experience in various administrative roles. Her most recent role is as an Administrative Assistant at Eastern Florida State College, where she has worked for over 5 years. She is proficient in Microsoft Office, record keeping, scheduling, and providing excellent customer service.

1. Denise F. Haynes
Cocoa, FL 32927 (321) 543-4008 Cell
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CURRENT STATUS AND GOAL
Currently employed with Eastern Florida State College (EFSC - formerly BCC) for over 5 years. Seeking employment that offers a
better salary package. As the sole provider for my 2 children I need to have the stability of earning potential. Previously employed
as a Secretary/Office Manager/Administrative Assistant for over 30 years with work in Legal Offices, Medical Offices, Real Estate
Offices, Government Offices, Police Stations, Educational Facilities and privately owned businesses. Fast learner due to the
experience possessed. Have used a vast amount of computer software and programs. I feel very confident with my software
knowledge. I’m a people person and team player who works well with others or individually. Very proficient in prioritizing,
organizing, paying attention to detail and I’m very conscience of the quality of work I produce. Offering over 30 years of dedication,
dependability and experience in a field that I absolutely love working in.
WORK HISTORY
Eastern Florida State Colleges – Associate Provost Department and Performing & Visual Arts and Communications, Cocoa,
FL. Full-Time at 40 hours per week, Administrative Assistant III. Following duties are performed with excellent quality and
experience.
 Take minutes in designated department, committee and/or board meetings, transcribes dictation from the
transcription/dictating equipment
 May participate in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain
approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts,
contract changes, and new policy requirements
 Conduct research and administrative support for special projects by preparing data and providing follow-up and response to
inquiries, completing correspondence, projects, and assignments as required
 Developed department electronic scan and file system which I maintain and update on a daily basis. Files are stored in a
data share folder for access by authorized users to have information available at all times. Maintain and update contact lists
as well
 Maintain calendar/schedule for 2 Department Chairs, Arrange travel, acquire and maintain itineraries and keep track of
expenditures for travel reports upon return and Compose letters and other routine communication
 Developed public calendar for reserving Simpkins Auditorium and Studio Theatre campus wide
 Coordinate meetings for designated groups or committees as determined by information needs. Make appropriate
arrangements for adequate meeting notices, locations, AV needs, any catering needs, and cleanup. Represent the position
of my department at meetings, community events or fundraisers on a limited basis as needed
 Supervise other clerical staff and student assistants and Serve as a resource to others in area of responsibility along with
faculty and students
 Coordinate and may participate in the budget tracking process (including monthly operating expense report), gathers
supporting data for input into budget preparation and monitors monthly expenses of budget
 Performs data entry transferring and compiling HR, Security and/or Training information from multiple sources and
associated paperwork into the applicable Information System(s) with efficiency and accuracy
 Developed emergency exit plan for building and system for making sure all are out of building and at designated exit
location. Perform duties in a safe manner by following the corporate safety policy. Participate and support safety meetings,
training and goals. Ensure safe operating conditions within area of responsibility. Encourage co-workers to work safely.
Identify close calls and/or safety concerns to supervisory personnel. Maintain a clean and orderly work area. Act as
building coordinator
Hired in the Associate Provosts Office January 2011 through August 2013. Contact: Dr. Kathinka Babb, (321) 433-7755.
Transferred for Cross-Training by request of Campus Provost to Performing & Visual Arts and Communications Departments
in August of 2013 and currently still employed here. Contact: Dr. Robert Lamb, (321) 433-7629 or Proff. Karen Cuda, (321)
433-7168.
Brevard Community Colleges - Child Development Center, Titusville, FL. Part-time, at 30 hours per week, Toddler Teacher.
Responsible for:
 Assisted the full-time teacher with the daily teaching and development of 4 toddlers ranging in ages from 16 months to 2
years old.
 Prepared weekly lesson plans to facilitate daily learning schedule, projects and activities.

2.  Completed bi-annual Creative Curriculum and Ages & Stages observation reports to pinpoint any learning or motor
concerns needed to be addressed.
 Completed daily sign-in/out of children, communications with parents about children, completed daily log sheets of child’s
activities and actions, readied lunches and mats for nap time, facilitated nap time and clean up from lunch.
August 2009 through January 2011. Contact: Celeste Rotan, (321) 433-5111.
Merritt Island Library, Merritt Island, FL. Full-time, at 40 hours per week, Administrative Assistant to the Director.
 Took minutes in designated department, committee and/or board meetings, transcribed dictation from the
transcription/dictating equipment.
 Composed letters and other routine communication.
 Participated in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain approvals,
resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, contract
changes, and new policy requirements.
 Conducted research and administrative support for special projects by preparing data and providing follow-up and response
to inquiries, completing correspondence, projects, assignments, as required.
 Maintained and updated electronic file system and contact lists, maintained schedule/calendar for Library Director.
 Made appropriate arrangements for adequate meeting notices, locations, AV needs, any catering needs, and cleanup.
 Supervised library volunteers and served as a resource to others in area of responsibility and library patrons.
 Arranged travel, acquired and maintained itinerary and kept track of expenditures for travel reports upon return.
 Performed duties in a safe manner by following the corporate safety policy. Participated and supported safety meetings,
training and goals. Ensured safe operating conditions within area of responsibility. Encouraged co-workers to work safely.
Maintained a clean and orderly work area.
April 2007 through April 2009. Contact: Jeff Thompson or Trina Judson, (321) 455-1369.
Hillsman Modular Molding, Inc., Titusville, FL. Full-time, at 40 hours per week, Administrative Assistant/Customer Service Rep.
Responsible for:
 Large customer base ordering several thousands of parts that were manufactured on site.
 Entered, edited and evaluated purchases for over 200 nationwide customers.
 Analyzed production capabilities and purchasing trends to better expedite orders.
 Updated and maintained customer account pricing for parts and materials. Provided excellent customer service necessary
to generate and retain business.
 Processed orders for parts, determined stock and lead-times, calculated delivery dates with production time and shipping
time, provided price quoting information, took care of prints/drawings with revision changes and updates all maintained
within the AIMS computer system.
 Set-up customer database and maintained current and correct information within the system.
 Some collections on overdue invoices via email reminders and phone calls.
 Used Excel for spreadsheets on parts information and various other information that customer may request. Used
Microsoft Outlook, Report Writer, Word and on occasion Power Point as well.
January 2005 through April 2007. Contact: Sherry Spears, Plant relocated to Tennessee.
Education
Graduated High School – 1980 with Diploma, 50 hours of Child Development Courses through Department of Children & Families,
2009 - Certificates of Completion. Licensed and Bonded State of Florida Notary since 2010 #EE128150
Several computer training courses taken throughout work history. Experienced with: Windows, AIMS, and Apple/McIntosh
Systems. Software Includes: WordPerfect, Aldus Pagemaker, Microsoft Works, Microsoft Word, Filemaker Pro, Quicken, Excel,
Microsoft Outlook, Report Writer, Medical Manager, Publisher, Power Point and Internet Research. I type 45-50 WPM and
transcribe at 65-70 WPM.
Work/Personal References
Karen Cuda, Eastern Florida State College, Department Chair, Cocoa, FL, (321) 433-7168
Vicki Price, Eastern Florida State College, Program Coordinator, Cocoa, FL. (321) 433-7327 - Work
Dr. Kathinka Babb, Eastern Florida State College, Dean of Health Sciences, Cocoa, FL. (321) 433-7581 – Work
Ms. Ginger Howard-Meyer, CHI Recruiter, (321) 794-1298 - Personal