In this Maximize Demosphere Webinar, we discuss key considerations in getting prepared for your next youth sports recreational season - specifically registration & scheduling.

1. Rec Registration Prep
Kris Baker, SVP Sales and Service

2. Agenda:
● Define Admin Roles
● Market Your Club
● Plan and Schedule
● Effective Communication
● Automate, Automate, Automate!

3. Agenda (cont.):
● Customize Fees and Discounts
● Collect Registration Data
● Rally Volunteers
● Engage Sponsors
● Financial Aid Management
● Post Registration Steps

4. Demosphere Knows Youth Sports!
● 1,300+ Customers
● 25 years of experience
● 7+ years of experience
personally

5. Define User Roles
● Who is responsible for each step of the process?
● Setup system user roles and permissions:

6. Marketing Your Club
● Define your value
● Grow your membership
o Look for new ways to reach
potential members
● Retain current members
o Surveys
● Set a marketing budget
● Communication Channels
o Social media
o Email marketing
o Local Ads, school flyers, yard signs
o Google AdWords / Facebook Ads

7. Plan and Schedule
● Plan ahead, be prepared!
● Budget appropriately
● Decide on registration options
o Will you accept cash/check payments?
o Will you offer financial aid?
o Can members pay in installments?
o Volunteer options?
● Communication is key

8. Effective Communication!
● Emphasize registration on your website
● Clear and concise instructions
● Customize messages to members
● Easy to navigate registration process
● Multi-channel communication
o Website
o Email
o SMS/Text
o Coaches

9. Automate, Automate, Automate!

10. Automate Setup
Steps:
● Clone season settings
● Customize system
messages in advance
● Scheduled email
communication

11. Automatic
installment plans:
● Customize your
payment dates
● Adjust previously
scheduled dates
● Record check
payments for
installment orders

12. Put power in the hands of your members:
● View registration history
● Update payment info
● Update household info
● Login to make a payment

13. Customize Fees and Discounts

14. Custom Fees
o Specific age groups/teams
o Merchandise
o Late/service fees
o Training fees, etc.

15. Discounts
o Early bird discounts
o Returning player, sibling, multi-registration
discounts
o Custom discount codes
o Facilitate scholarships

16. Customize Registration Forms
● Identify the info you need
● Collect what you need, and nothing you don’t!
● Conditional questions, form fees

17. Collect Custom Member Data
● Define seasonal info vs. member info.
o Nicknames
o Medical Concerns
o Jersey #
o Player ratings
o Position, etc

18. Rally Volunteers!
● Club Benefits
o Vital for many club
functions
o Drives positive impact on
local community
o Engages parents and
creates lifetime members
o Keeps costs low

19. Volunteer Setup
● Define the roles
● Create Opt-out fees
● Collect volunteer data
● Risk Management

20. Engage Sponsors

21. Provide statistics
o # of registrations
o Member count
o Google analytics

22. Plan for sponsor/partner options
o Joint marketing
o Website ads
o Revenue sharing
o Online merchandise

23. Ask for donations
● If you don’t ask, you won’t receive!
● During public registration
● Donation-only option

24. Financial Aid Management
● Financial aid request option on checkout
● Ability to apply financial aid payments
● Adjust payment dates/schedule

25. Post Registration Steps
Drag and Drop Team Building

26. Post Registration Steps (cont.)
Manage payments
o Communicate re: past due balances
o Record refunds and adjustments
o Change Installment dates
o Reconcile bank deposits

27. Post Registration Steps (cont.)
Create schedules
o Integrate with team building
o Balanced game schedules
o Quickly communicate rainouts
o Post scores from the field

28. Demosphere Can Help!
● Powerful online registration system
● Professional websites
● Robust scheduling tools
● Easy-to-use interface
● Ultimate flexibility
● Peace of mind

29. Wrap Up
● Questions?
support@demosphere.com
● Subscribe to the:
Demosphere Blog
o Industry News
o Product Features
o Best Practices
o and more!

30. Kris Baker
SVP, Sales and Service
kris@demosphere.com