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Insight to Action: How Predictive
Analytics Accelerates B2B
Marketing Success
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.2
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.3
How it was done:
Disconnected ‘DIY’ or
consultative approaches
are replaced...
Source: Forrester Research 2015
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.5
The Convergence of Two Powerful Approaches
ACCOUNT BASED MARKETING
The Practice of Being Targeted
+
PREDICTIVE ANALYTICS
The Practice of Exploring all Possibilities
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.6
"In fact, the relationship is so obvious that it almost
seems unnecessary to lay it out: predictive vendors help
marketers ïŹnd accounts to target; ABM helps marketers
reach target accounts.”
—David Raab, Raab Associates
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.7
What is Account Based Marketing?
ABM identiïŹes insights, integrated marketing initiatives, and sales alignment
requirements to impact a target groups of customers and prospects.
Examples of account based models:
Source: SiriusDecisions 2015
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.8
What is Predictive Analytics?
pre·dic·tive
/prəˈdiktiv/
Predictive uses your past data to predict outcomes.
Predict which 20% will convert.
Pick winners!
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.9
The 80/20 Rule
20% of the prospects are responsible for 80% of sales
What is Predictive Analytics?
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.10
Source: Forrester, August, 2015
#1 Barrier
Top Challenge for Marketers
Limited visibility into target accounts.
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.11
Predictive: A Marketer’s Swiss Army Knife
Tactic
Matching
Opportunity
Scoring
Smart
Segmentation
Predictive
Personas
Prospect
Prioritization
Contact
Engagement
Prospect
Sourcing
Customer
Scoring
Source: SiriusDecisions
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.12
Low ‘share of wallet’ or LTV
Top of the Funnel
Addressable Market
‘Beyond the Funnel’
Middle of the Funnel
Bottom of the Funnel
Current Customers
Too many leads.
Inaccurate forecasts.
Unknown market size & customer.
Too few leads.
High churn.
Uncertainty Across the Funnel
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.13
Upsell / Cross-Sell
Determine which products are best-suited for existing
customers
Top of the Funnel
Addressable Market
‘Beyond the Funnel’
Middle of the Funnel
Bottom of the Funnel
Current Customers
Prioritization
Existing leads identiïŹed in your CRM based on
propensity to convert
Pipeline Forecasting
Inform likely revenue and sales outcomes of existing
pipeline.
ABM Insights
Inform total addressable market, create ideal customer
proïŹles, select accounts, plan territory/vertical
Acquisition
Target new look-alikes, predict lift & best marketing
channel
Churn Analysis
Certainty in determining whether a particular customer
will renew or churn
Predictive Use Cases Across the Funnel
Top 3 Ways Predictive Accelerates
B2B Marketing Success
—
1) Predictive Account
Insights & Selection
Marketer’s Challenge:
Personalizing &
Operationalizing ABM
Campaigns
Predictive Solution:
Segment account universe &
deploy via deep integrations
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.16
Predictive Driven
Account Selection
A Target
Account List
Aligning with sales for
account selection
ABM - Maturity of Account Selection
Leveraging Data
insights
Account Insights and Account Prioritization
Using Predictive To identify which Accounts are Most
Likely To Convert
2) Predictive Lead
Prioritization
Marketer’s Challenge:
Too many inbound.
Predictive Solution:
Use data science to prioritize
inbound leads and accounts.
www.radius.com© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.18
Account 1 Account 2 Account 3
Industry: Finance Finance Insurance
Location: San Francisco, CA San Francisco, CA San Francisco, CA
Employees: 250-500 250-500 250-500
Revenue: $50M to $100M $50M to $100M $50M to $100M
Success Rate 8% 8% 4%
www.radius.com© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.19
Account 1 Account 2 Account 3
Industry: Finance Finance Insurance
Location: San Francisco, CA San Francisco, CA San Francisco, CA
Employees: 250-500 250-500 250-500
Revenue: $50M to $100M $50M to $100M $50M to $100M
Located at HQ: Yes No Yes
Advertising Online: Yes No Yes
Using Cloud CRM: Yes No Yes
Using Tableau: Yes No Yes
(News) Sales Target Misses Yes No Yes
Recent CMO Hire Yes No Yes
Success Rate 22% 4% 17%
High Priority Low Priority High Priority
3) Predictive Prospect
Sourcing
Marketer’s Challenge:
In need of more lead volume.
Predictive Solution:
Source new accounts and
contacts based on historical
performance.
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.21
Account Insights and Account Prioritization: Example
Strategy: Amplify and increase ROI for our Gold
Sponsor at Marketing Innovation Summit
Approach: Uncover target accounts and contacts
that Product Technology = Demandbase
Results: Radius is able to amplify our presence
at Marketing Innovation Summit by uncovering
the key accounts and contacts leveraging
Demandbase.
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.22
Insights ActionsData
○  Territory Planning
○  Channel Recommendations
○  Channel Integrations
○  Conversion Tracking
Actualizing ABM Campaigns
Grow Without Boundaries
—
How it was done:
Disconnected ‘DIY’ or
consultative approaches
are replaced...
Source: Forrester Research 2015
How it is done:
...by end-to-end cloud
platforms that connect
data & machine-
learning with rich
customer experiences.
© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.26
Thank You
—

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Insight to Action: How Predictive Analytics Accelerates B2B Marketing Success

  • 1. Insight to Action: How Predictive Analytics Accelerates B2B Marketing Success
  • 2. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.2
  • 3. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.3
  • 4. How it was done: Disconnected ‘DIY’ or consultative approaches are replaced... Source: Forrester Research 2015
  • 5. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.5 The Convergence of Two Powerful Approaches ACCOUNT BASED MARKETING The Practice of Being Targeted + PREDICTIVE ANALYTICS The Practice of Exploring all Possibilities
  • 6. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.6 "In fact, the relationship is so obvious that it almost seems unnecessary to lay it out: predictive vendors help marketers ïŹnd accounts to target; ABM helps marketers reach target accounts.” —David Raab, Raab Associates
  • 7. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.7 What is Account Based Marketing? ABM identiïŹes insights, integrated marketing initiatives, and sales alignment requirements to impact a target groups of customers and prospects. Examples of account based models: Source: SiriusDecisions 2015
  • 8. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.8 What is Predictive Analytics? pre·dic·tive /prəˈdiktiv/ Predictive uses your past data to predict outcomes. Predict which 20% will convert. Pick winners!
  • 9. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.9 The 80/20 Rule 20% of the prospects are responsible for 80% of sales What is Predictive Analytics?
  • 10. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.10 Source: Forrester, August, 2015 #1 Barrier Top Challenge for Marketers Limited visibility into target accounts.
  • 11. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.11 Predictive: A Marketer’s Swiss Army Knife Tactic Matching Opportunity Scoring Smart Segmentation Predictive Personas Prospect Prioritization Contact Engagement Prospect Sourcing Customer Scoring Source: SiriusDecisions
  • 12. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.12 Low ‘share of wallet’ or LTV Top of the Funnel Addressable Market ‘Beyond the Funnel’ Middle of the Funnel Bottom of the Funnel Current Customers Too many leads. Inaccurate forecasts. Unknown market size & customer. Too few leads. High churn. Uncertainty Across the Funnel
  • 13. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.13 Upsell / Cross-Sell Determine which products are best-suited for existing customers Top of the Funnel Addressable Market ‘Beyond the Funnel’ Middle of the Funnel Bottom of the Funnel Current Customers Prioritization Existing leads identiïŹed in your CRM based on propensity to convert Pipeline Forecasting Inform likely revenue and sales outcomes of existing pipeline. ABM Insights Inform total addressable market, create ideal customer proïŹles, select accounts, plan territory/vertical Acquisition Target new look-alikes, predict lift & best marketing channel Churn Analysis Certainty in determining whether a particular customer will renew or churn Predictive Use Cases Across the Funnel
  • 14. Top 3 Ways Predictive Accelerates B2B Marketing Success —
  • 15. 1) Predictive Account Insights & Selection Marketer’s Challenge: Personalizing & Operationalizing ABM Campaigns Predictive Solution: Segment account universe & deploy via deep integrations
  • 16. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.16 Predictive Driven Account Selection A Target Account List Aligning with sales for account selection ABM - Maturity of Account Selection Leveraging Data insights Account Insights and Account Prioritization Using Predictive To identify which Accounts are Most Likely To Convert
  • 17. 2) Predictive Lead Prioritization Marketer’s Challenge: Too many inbound. Predictive Solution: Use data science to prioritize inbound leads and accounts.
  • 18. www.radius.com© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.18 Account 1 Account 2 Account 3 Industry: Finance Finance Insurance Location: San Francisco, CA San Francisco, CA San Francisco, CA Employees: 250-500 250-500 250-500 Revenue: $50M to $100M $50M to $100M $50M to $100M Success Rate 8% 8% 4%
  • 19. www.radius.com© RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.19 Account 1 Account 2 Account 3 Industry: Finance Finance Insurance Location: San Francisco, CA San Francisco, CA San Francisco, CA Employees: 250-500 250-500 250-500 Revenue: $50M to $100M $50M to $100M $50M to $100M Located at HQ: Yes No Yes Advertising Online: Yes No Yes Using Cloud CRM: Yes No Yes Using Tableau: Yes No Yes (News) Sales Target Misses Yes No Yes Recent CMO Hire Yes No Yes Success Rate 22% 4% 17% High Priority Low Priority High Priority
  • 20. 3) Predictive Prospect Sourcing Marketer’s Challenge: In need of more lead volume. Predictive Solution: Source new accounts and contacts based on historical performance.
  • 21. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.21 Account Insights and Account Prioritization: Example Strategy: Amplify and increase ROI for our Gold Sponsor at Marketing Innovation Summit Approach: Uncover target accounts and contacts that Product Technology = Demandbase Results: Radius is able to amplify our presence at Marketing Innovation Summit by uncovering the key accounts and contacts leveraging Demandbase.
  • 22. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.22 Insights ActionsData ○  Territory Planning ○  Channel Recommendations ○  Channel Integrations ○  Conversion Tracking Actualizing ABM Campaigns
  • 24. How it was done: Disconnected ‘DIY’ or consultative approaches are replaced... Source: Forrester Research 2015
  • 25. How it is done: ...by end-to-end cloud platforms that connect data & machine- learning with rich customer experiences.
  • 26. © RADIUS INTELLIGENCE. ALL RIGHTS RESERVED.26