Get an early preview of Deloitte's 11th annual Tech Trends report, and subscribe to receive it as soon as it's published in early 2020: https://www2.deloitte.com/us/en/pages/technology/articles/technology-consulting-tech-trends-subscribe.html Deloitte's 11th annual Tech Trends report, releasing early 2020, will build upon the nine macro technology forces that form the backbone of business strategy and transformation: experience, analytics, cloud, core modernization, risk, the business of technology, digital reality, cognitive, and blockchain. To prepare for 2020, we explore the latest technology advancements that companies are harnessing to help launch completely new products and business models in record time—from human-technology interaction and the pursuit of brand trust to elevation of systems architecture, IT and finance innovating at the speed of agile, and digital twin applications that bridge the digital and physical.

1. Now trending: Hot technology trends
for 2020 and beyond

2. Copyright © 2019 Deloitte Development LLC. All rights reserved. 2Now trending: Hot technology trends for 2020 and beyond

3. 3Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved. Now trending: Hot technology trends for 2020 and beyond

4. Copyright © 2019 Deloitte Development LLC. All rights reserved. 4Now trending: Hot technology trends for 2020 and beyond 4
Macro forces

5. 5Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved.
Exploring technology trends individually is no longer enough to stay ahead—
organizations should explore how disruptive technologies can work
symbiotically to drive purposeful, transformational change.
Macro technology forces
2020

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Reengineering “capital T” technology
Reshaping the heart of the business
From channel to
human-centered design
Data management, architecture, and
insights
Predict, prescribe, augment, and
automate
Reimagining engagement
Flexibility and ubiquity Distributed trust and assets
Cyber,
regulatory, and ethics

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8. Copyright © 2019 Deloitte Development LLC. All rights reserved. 8Now trending: Hot technology trends for 2020 and beyond 8
Tech Trends 2020

9. 9Now trending: Hot technology trends for 2020 and beyond
As enterprises become more agile, companies are exploring new
approaches to accounting, contracting, and capital planning to fuel agile
innovation and usher in a new, flexible approach to enterprise finance.
Finance & the future of IT
Finance and funding agility examples:
• Capex vs Opex
• Estimating ROI
• Product vs. project funding
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10. 10Now trending: Hot technology trends for 2020 and beyond
Digital twins
Digital twin applications:
• Modeling & optimization
• Breaking down operational silos
• New business models
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High-fidelity digital simulations combined with IoT
sensors and machine learning are presenting a host of
new opportunities, ranging from optimization to
autonomous decision making to new business models.

11. 11Now trending: Hot technology trends for 2020 and beyond
Established companies with legacy systems have begun moving architects out of the
ivory tower and into the trenches. Their goal? Create the kind of architectural agility
that often gives younger competitors a market advantage.
Architecture awakens
Two important aspects of systems architecture:
The architect – redefining the role to be more
collaborative, creative, and responsive to
stakeholder needs.
Architecture, a strategic priority setting new
standards for agility, availability, functionality, and
scalability.
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12. 12Now trending: Hot technology trends for 2020 and beyond
Leading organizations are creating customized, emotionally intelligent
experiences based on individuals’ behaviors, preferences, and values using
technologies like machine learning, voice response, and image recognition.
Human experience
platforms
Elements of an emotionally intelligent
experience:
• Authenticity
• Personally relatable
• Storylines that resonate
• Trustworthy
• Intuits user wants and needs in the moment
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13. 13Now trending: Hot technology trends for 2020 and beyond
Beyond the essentials of compliance and security, organizations are
approaching the broader issue of trust as a corporate brand strategy driven
by the impact emerging technology is having across products, services, and
goals.
Ethical technology & trust
Four pillars of trust:
• Ethics & responsibility
• Privacy & control
• Transparency & accountability
• Security & reliability
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A future look

15. 15Now trending: Hot technology trends for 2020 and beyond
What big technology shifts could emerge over the next decade? As the line
between the digital world and humans blurs, it’s becoming clear that today’s
trends are the seeds from which tomorrow’s possibilities will grow.
Horizon next: A future look at the
trends
In the coming years, expect to see:
• Powerful synergies emerging among current trends
• Surprise disruptions of markets and business models
• Standardization of today’s trends across IT ecosystems
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16. 16Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved.
Macro forces are converging more and more.
Strategizing around technology trends discreetly is
stay ahead of the market. Going forward, companies
these disruptive forces work together.
Key takeaways
Technology is constantly in motion.
Technology executives should take tomorrow’s
queues from today’s trends. Horizon technologies are
evolving out of the core trends that we see today,
sometimes in unexpected ways, giving rise to
surprising opportunities.

17. 17Now trending: Hot technology trends for 2020 and beyond
Subscribe to receive Tech Trends 2020

18. 18Now trending: Hot technology trends for 2020 and beyondCopyright © 2019 Deloitte Development LLC. All rights reserved.
• AI — Artificial intelligence
• API — Application programming interface
• AR/VR — Augmented reality/virtual reality
• CIO — Chief information officer
• DevOps — Development and operations
• DevSecOps — Development, security, and operations
• ERP — Enterprise resource planning
• IT — Information technology
• IoT — Internet of Things
• NoOps — No operations
Abbreviations used in presentation

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