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WILL IT BLEND?
an early social media success case study


                         OpenCoffeeClub: The social media Jazz Club
                                      Mine Akman - Delightwave
                                          Kuala Lumpur, Malaysia
                                                    April 17th 2012
Overview
History                    Getting it right?

Statistics                 "Will it blend?" Applied to
                           your Startup
BlendTec Social Media
channels                   Q&A

Fallout from the YouTube
videos
About BlendTec
Small commercial and
home blender
manufacturer

Started in 1975 by Tom
Dickson in Utah

Was doing testing "Will it
blend?"-style long before
YouTube

Currently active in 90+
countries
Social Media Stats (1)
              Will It Blend FB page: 21K+
              likes

              BlendTec FB page: 92K+
              likes
Social Media Stats (2)
              Started uploading in 2006,
              119 videos uploaded

              Videos watched over 1000
              hours a day

              YouTube channel: 440K+
              subscribers, 191M+ views

              Willitblend.com: estimated
              300M+ views
Social Media Stats (3)
              App. 2 Tweets daily

              Replies to ( @'s) 70% of all
              Tweets

              8K+ Followers

              1K+ Following

              3000+ total tweets
Fallout From The YouTube Videos
 2006 - 2008: 700% increase in total blender sales

 50K+ USD revenue from YouTube ads (2006 - 2008)

 2012: new manufacturing plant: 59% larger

 6 years of increasing brand awareness

 A viral phenomenon
What Did BlendTec Do To Get It Right?
 A video is worth a 1000 words!

 First hand experience with the product

 Consistent engagement on social media

 It all starts with a good product!
"Will It Blend?" Applied To Your Startup

 Listen

 Create value

 Be responsive

 Target

 Surprise and delight
Social Media Marketing Readings
 "Likeable Social Media" by Dave Kerpen

 "The Zen of Social Media Marketing" by Shama Hyder Kabani
QUESTIONS?
  Ask away...
Let's Engage!
Like us on Facebook: http://facebook.com/DelightWave
to keep up with latest social media news and free tips



Follow me on Twitter: @mine_akman



For more questions contact mine@delightwave.com

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"Will It Blend?": an early social media success case study

  • 1. WILL IT BLEND? an early social media success case study OpenCoffeeClub: The social media Jazz Club Mine Akman - Delightwave Kuala Lumpur, Malaysia April 17th 2012
  • 2. Overview History Getting it right? Statistics "Will it blend?" Applied to your Startup BlendTec Social Media channels Q&A Fallout from the YouTube videos
  • 3. About BlendTec Small commercial and home blender manufacturer Started in 1975 by Tom Dickson in Utah Was doing testing "Will it blend?"-style long before YouTube Currently active in 90+ countries
  • 4. Social Media Stats (1) Will It Blend FB page: 21K+ likes BlendTec FB page: 92K+ likes
  • 5. Social Media Stats (2) Started uploading in 2006, 119 videos uploaded Videos watched over 1000 hours a day YouTube channel: 440K+ subscribers, 191M+ views Willitblend.com: estimated 300M+ views
  • 6. Social Media Stats (3) App. 2 Tweets daily Replies to ( @'s) 70% of all Tweets 8K+ Followers 1K+ Following 3000+ total tweets
  • 7. Fallout From The YouTube Videos 2006 - 2008: 700% increase in total blender sales 50K+ USD revenue from YouTube ads (2006 - 2008) 2012: new manufacturing plant: 59% larger 6 years of increasing brand awareness A viral phenomenon
  • 8. What Did BlendTec Do To Get It Right? A video is worth a 1000 words! First hand experience with the product Consistent engagement on social media It all starts with a good product!
  • 9. "Will It Blend?" Applied To Your Startup Listen Create value Be responsive Target Surprise and delight
  • 10. Social Media Marketing Readings "Likeable Social Media" by Dave Kerpen "The Zen of Social Media Marketing" by Shama Hyder Kabani
  • 11. QUESTIONS? Ask away...
  • 12. Let's Engage! Like us on Facebook: http://facebook.com/DelightWave to keep up with latest social media news and free tips Follow me on Twitter: @mine_akman For more questions contact mine@delightwave.com