1. POSITION DESCRIPTION
Position Title HR & General Administrator Functional Auth HRM Auth
Reports to HR Director Date of approval Date of approval
Function HR Signature Signature
Award stream Mercer Ref No 120.100.350 Award Level
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Role Purpose
To provide administrative and operational support to the Human Resources and L&D functions to enable the achievement of Departmental objectives, and to
provide general administrative support to the broader business.
Key Challenges
Substantial organisational change and growth
Lack of common systems, processes and practices
Underdeveloped organisation management frameworks and processes
Key Result Areas
1. HR process support
2. L&D process support
3. Business support
4. Document management
5. People and culture
2. Position Description: HR & General Administrator
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KRA 1. HR process support
Accountabilities Capabilities
Ensure employee records are up to date and accurate in order to
meet employee, organisation and statutory requirements and
entitlements
Ensure letters of offer, employment contracts/variations and other
employment documentation is prepared accurately and with due
urgency
Ensure the HRIS is maintained and data is accurate and up to
date at all times
Administer psychological tests to new starters as part of the
recruitment process
Ensure welcome packs and induction programs are prepared in
consultation with line managers as part of the on-boarding
process for new employees
Provide a high level of operational and administrative support to
the HR Director and Manager with aspects of the recruitment
process
Ensure payroll, superannuation and insurance providers are kept
up to date regarding employee data and administrative matters
Coordinate Superannuation Committee Meetings in conjunction
with IOOF and act as Committee Secretary
Identify opportunities for process improvement and devise
implementation processes
Demonstrates understanding of key components of the recruitment process, including construction
of Letter of Offer, Employment Contract, and use of Position Descriptions
Demonstrates ability to manage the logistics of the recruitment process, including liaison with
candidates, agencies, test providers and venues
Demonstrates insight into the importance of candidate care in managing the employer brand, and in
engaging candidates as new employees
Demonstrates strong familiarity with all systems used in the engagement of a new starter
Demonstrates willingness to review and improve HR processes, to generate improved outcomes
and efficiencies
Demonstrates strong minute taking skills in support of key internal committee meetings
Demonstrates ability to gather and present data in a meaningful way – in areas such as recruitment,
WHS, employee demographics and turnover
Demonstrates accuracy and attention to detail in the use of HR systems and data management
processes
KRA 2. L&D process support
Accountabilities Capabilities
Ensure the L&D Calendar is easy to use, available to all who
require access, up to date, and linked with all other calendars to
ensure effective long term event booking
Ensure all training program presenters and facilitators have all
training events booked into calendars at the earliest possible
time, and that all bookings in calendars are up to date
Ensure all new Representatives are enrolled in appropriate New
Representative Training programs
Demonstrates understanding of New Representative training program procedures
Demonstrates high levels of attention to detail in managing logistics and bookings for training
programs
Demonstrates understanding of Medicines Australia CEP processes
Demonstrates high levels of efficiency in managing calendars
Demonstrates high levels of personal accountability for L&D process effectiveness and ease of use
3. Position Description: HR & General Administrator
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Ensure all New Representative Training program logistics are
undertaken – including travel and accommodation for attendees
and room booking and catering for the event
Ensure training room is set up as required
Coordinate Medicines Australia CEP enrolment, records
management and verification of completed training, and ensure
payment as modules are completed
Ensure all new Representatives are enrolled in the LMS courses
and quizzes
Process invoices for L&D expenditure as required
KRA 3. Business support
Accountabilities Capabilities
Ensure HO mail to Representatives is dispatched weekly
Relieve Receptionist during lunch or as required
Assist broader office administration team in general office and
kitchen cleaning and tidying duties
Ensure franking of mail prior to sending
Demonstrates willingness to assist in broader office support duties
Demonstrates strong team orientation, with a ‘can do’ attitude especially at times of high work load
KRA 4. Document management
Accountabilities Capabilities
Ensure preparation of HR / L&D documents as required
Ensure filing and archiving of documents according to MPL
protocols
Organise distribution of training materials as required
Demonstrates ability to prepare documents to a high level of quality
Demonstrates attention to detail
Demonstrates high levels of process discipline
Demonstrates high levels of customer responsiveness
KRA 5. People and culture
Accountabilities Capabilities
Ensure MPL values are clearly demonstrated
Maintain confidentiality of existing and prospective MPL
employees at all times
Ensure highly effective cross functional working
Ensure internal enquiries are responded to with due urgency
and in line with HR policy and process
Demonstrates MPL Values in all aspects of day to day work
Demonstrates willingness to assist others especially in times of high work volume
Demonstrates highly effective communication skills
4. Position Description: HR & General Administrator
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Person Specification
Professional
Experience
Required
Experience in supporting HR / L&D processes
Desirable
Education/
Academic
Qualifications
Required
Bachelor Degree, Major / sub Major in HR (or equivalent)
Desirable
Key Working
Relationships
Internal
HR / L&D team
External
Recruitment agencies