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BUSINESS ANALYST 101
PROGRAM
WWW.ZIPHERTECH.COM
Introduction
 About Ziphertech
 About Me
 About You
 Icebreaker
Agenda
Business Analyst 101 Program
SDLC
How it all Starts
 Client
 Vendor- Software Company
 Sales Process
 Contract
Software Stake Holders
 Software Development Team
 Software Developer/Programmer
 Software Tester
 Project Manager
 Business Analyst
 Software Architect
 Client
 Client Team
Software Development Life Cycle
Software Development Process
Who is a Business Analyst?
 A business analyst is someone who analyzes an organization
or business domain and documents its business or processes
or systems, assessing the business model or its integration
with technology.
What is Business Analysis?
Analysis
Design &
Architecture
Development
Testing
Implementati
on
Evaluation
Business
Analyst
Scoping
Analysis Process
Requirement Gathering Process
Requirement Gathering Process
Role and Responsibilities of Business
Analyst
Role and Responsibilities of Business
Analyst
 Coordinator and facilitator
 Analysis and Requirement gathering
 Client Interaction
 System Analysis
 Documentation
 Scoping
 Project Management
 Test cases and test case review
 Wireframing and Prototypes
Waterfall Development Methodology
 The waterfall model is a sequential design process, used in
software development processes, in which progress is seen as
flowing steadily downwards (like a waterfall) through the
phases of conception, initiation, analysis, design,
construction, testing, production/implementation and
maintenance.
Waterfall Development Methodology
Waterfall BA Tasks
 Business Requirement Document
 Functional Requirement Document
 Functional Specifications
 Data Grid/Field Matrix
 Gap Analysis
 Wireframes
 Test Case Review
 UAT
Agile Development Methodology
 Agile software development is a set of principles for software development in
which requirements and solutions evolve through collaboration between self-
organizing, cross-functional teams.
 Agile methodology is an alternative to traditional project management, typically
used in software development. It helps teams respond to unpredictability through
incremental, iterative work cadences, known as sprints. Agile methodologies are
an alternative to waterfall, or traditional sequential development.
Agile Development Methodology
Agile Scrum
Agile BA Tasks
 User Stories
 Data Grid/Field Matrix
 Wireframes
 Gap Analysis
 Test Case Review
 UAT
Agile v/s Waterfall
Workflow Design
Sample Workflow
Services
Business Analyst in a services company
 Assisting with the business case.
 Planning and monitoring.
 Eliciting requirements.
 Requirements organization.
 Translating and simplifying requirements.
 Requirements management and communication.
 Requirements analysis.
 Time bound
Products
Business Analyst in a Products company
 Product Backlog
 Scoping
 Planning and monitoring
 Eliciting requirements.
 Requirements organization.
 Translating and simplifying requirements.
 Product Demo
 Main Release
 Update Stakeholders
Documentation
Business Requirement Document
 A business requirements document (BRD) details
the business solution for a project including the
documentation of customer needs and expectations. If an
initiative intends to modify existing (or introduce new)
hardware/software, a new BRD should be created.
Sample BRD
Sl
#
Function Feature Requirement
Description
Actor Priority Phase
Functional Requirement Document
 A function is described as a set of inputs, the behavior, and
outputs (see also software). Functional requirements may be
calculations, technical details, data manipulation and
processing and other specific functionality that define what a
system is supposed to accomplish.
FRD Structure
 Use Case ID
 System/ Application
 Goal Description
 Actors
 Assumptions
 Preconditions
 Post Conditions
 Business Rules
 Trigger
 Main Scenario
 Alternative Scenario
 Validations
 Error Messaging
 Non-Functional requirements
Data Dictionary
 A data dictionary is a collection of descriptions of
the data objects or items in adata model for the benefit of
programmers and others who need to refer to them. A first
step in analyzing a system of objects with which users
interact is to identify each object and its relationship to other
objects.
Sample Data Dictionary
Gap Analysis
 A gap analysis is a method of assessing the differences in
performance between a business' information systems or
software applications to determine whether business
requirements are being met and, if not, what steps should be
taken to ensure they are met successfully.
Prototypes and Wire-framing
 A website wireframe, also known as a page schematic or
screen blueprint, is a visual guide that represents the skeletal
framework of a website. :166.Wireframes are created for the
purpose of arranging elements to best accomplish a
particular purpose.
Sample Wireframe
Test case and Test Case Review
 A test case is a document, which has a set of test data,
preconditions, expected results and post conditions,
developed for a particular test scenario in order to verify
compliance against a specific requirement.
 A BA is responsible for review of Test cases since the BA is in
best position to understand the relativity between the actual
and required.
Sample Test Case
User Stories
 A user story is a tool used in Agile software development to
capture a description of a software feature from an end-user
perspective. The user story describes the type of user, what
they want and why. A user story helps to create a simplified
description of a requirement.
Sample User story
Workshops
Agile Workshops
Tools
Rally
 Agile Development Tool
 Manage Project
 Track Project
 Assign Tasks
 Manage Requirements and Product Backlog
 Multi Team management
 Reports
Rally Screen
Axure RP
 Axure RP Pro is a Wireframing, rapid
prototyping, documentation and specification software tool
aimed at web and desktop applications. It offers drag and
drop placement, resizing, and formatting of widgets.
Axure Screen
Visio
 MS Vision can be used for Wireframing, workflow designing and prototyping. It
has various other applications as well.
Visio Screen
Non Functional Requirements
 In systems engineering and requirements engineering, a non-functional
requirement is a requirement that specifies criteria that can be used to judge the
operation of a system, rather than specific behaviors. They are contrasted
with functional requirements that define specific behavior or functions.
Requirements Traceability Matrix
 The Requirements Traceability Matrix (RTM) is a document that links
requirements throughout the validation process. The purpose of the Requirements
Traceability Matrix is to ensure that all requirements defined for a system are
tested in the test protocols.
Domain Knowledge
Mortgage Lending
 A mortgage loan, also referred to as a mortgage, is used by purchasers
of real property to raise funds to buy real estate; or by existing property
owners to raise funds for any purpose while putting a lien on the property
being mortgaged.
Mortgage Lending
Mortgage Loan Participants
• Seller
• Borrower
• Real Estate Agent
• Mortgage Broker
• Mortgage Bank
• Loan Officer
• Loan Processor
• Mortgage originator
• Appraiser (Appraiser company)
• Underwriter
• Title Agent (Title company)
• Closing Agent
• Closing Attorney
• Escrow Agent
E-Commerce
 Electronic commerce (ecommerce) is a type of business model, or segment of a
larger business model, that enables a firm or individual to conduct business over
an electronic network, typically the internet.
 Electronic commerce, commonly written as e-commerce, is the trading or
facilitation of trading in products or services using computer networks, such as
the Internet. Electronic commerce draws on technologies such as mobile
commerce, electronic funds transfer, supply chain management, Internet
marketing, online transaction processing, electronic data
interchange (EDI), inventory management systems, and automated data
collection systems.
Ecommerce Workflow
Ecommerce Payment Gateway
Ecommerce Demo
Presales
 RFI
 Request for Information
 RFP
 Request for Proposal
 SOW
 Statement of Work
 ITT
 Invitation to Tender
Required Skills for a BA
Client Management
 Co-Ordination
 Clarifications
 Sign-off of Requirements
 Requirements Tracking
 Status Updating
 Status Calls/Meetings
 Minutes of Meeting
 Demo and Presentations
 Brainstorming sessions
 Workshops
Business Analysis Skills
 Questioning
 Why
 Where
 When
 What
 How
 Organize
 Evaluate
 Research
 Communicate
 Escalate
 Visualize
 Prioritize
 Domain Knowledge
Documentation Skills
 Clean
 Clear
 Crisp
 Precise
 Story telling
 Standardize
 Track
Communication Skills
 Speak up
 Listen
 Command on Language
 Document
 Interpretation
 Crisp Written Communication
 Cultural Knowledge
 Intonation
 Smile When You Speak 
Presentation Skills
 Pictures speak lauder
 Don’t beat around the bush
 Informative
 Accurate
 Short and simple
 Impactful
 Rehearse before you present
 Use reference material
 Be Interactive
 Never stand at one place
 Talk to the entire audience
 Smile when u speak 
Interview Skills
 Be clean and tidy
 Dress Appropriate
 Sitting posture
 Know your company
 Greet
 Make eye contact when you speak
 Clear communication
 Sell yourself
 Positive attitude
 Clarity of thought
 Foresight
 Team player
 Show stability
Resume Building
 Crisp Resume
 Highlight your strengths
 Highlight your knowledge
 Highlight your experience
 No grammatical errors
 Create your own CV
 Know what you have written
Mock Project
 Choose a Project
 Savings Account
 Travel Portal
 Ecommerce Website
 De-mat Account
 Social Media portal
 Email system
Questions?

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Business analyst 101 program Mumbai India

  • 2. Introduction  About Ziphertech  About Me  About You  Icebreaker
  • 5. How it all Starts  Client  Vendor- Software Company  Sales Process  Contract
  • 6. Software Stake Holders  Software Development Team  Software Developer/Programmer  Software Tester  Project Manager  Business Analyst  Software Architect  Client  Client Team
  • 9. Who is a Business Analyst?  A business analyst is someone who analyzes an organization or business domain and documents its business or processes or systems, assessing the business model or its integration with technology.
  • 10. What is Business Analysis? Analysis Design & Architecture Development Testing Implementati on Evaluation Business Analyst
  • 15. Role and Responsibilities of Business Analyst
  • 16. Role and Responsibilities of Business Analyst  Coordinator and facilitator  Analysis and Requirement gathering  Client Interaction  System Analysis  Documentation  Scoping  Project Management  Test cases and test case review  Wireframing and Prototypes
  • 17. Waterfall Development Methodology  The waterfall model is a sequential design process, used in software development processes, in which progress is seen as flowing steadily downwards (like a waterfall) through the phases of conception, initiation, analysis, design, construction, testing, production/implementation and maintenance.
  • 19. Waterfall BA Tasks  Business Requirement Document  Functional Requirement Document  Functional Specifications  Data Grid/Field Matrix  Gap Analysis  Wireframes  Test Case Review  UAT
  • 20. Agile Development Methodology  Agile software development is a set of principles for software development in which requirements and solutions evolve through collaboration between self- organizing, cross-functional teams.  Agile methodology is an alternative to traditional project management, typically used in software development. It helps teams respond to unpredictability through incremental, iterative work cadences, known as sprints. Agile methodologies are an alternative to waterfall, or traditional sequential development.
  • 23. Agile BA Tasks  User Stories  Data Grid/Field Matrix  Wireframes  Gap Analysis  Test Case Review  UAT
  • 28. Business Analyst in a services company  Assisting with the business case.  Planning and monitoring.  Eliciting requirements.  Requirements organization.  Translating and simplifying requirements.  Requirements management and communication.  Requirements analysis.  Time bound
  • 30. Business Analyst in a Products company  Product Backlog  Scoping  Planning and monitoring  Eliciting requirements.  Requirements organization.  Translating and simplifying requirements.  Product Demo  Main Release  Update Stakeholders
  • 32. Business Requirement Document  A business requirements document (BRD) details the business solution for a project including the documentation of customer needs and expectations. If an initiative intends to modify existing (or introduce new) hardware/software, a new BRD should be created.
  • 33. Sample BRD Sl # Function Feature Requirement Description Actor Priority Phase
  • 34. Functional Requirement Document  A function is described as a set of inputs, the behavior, and outputs (see also software). Functional requirements may be calculations, technical details, data manipulation and processing and other specific functionality that define what a system is supposed to accomplish.
  • 35. FRD Structure  Use Case ID  System/ Application  Goal Description  Actors  Assumptions  Preconditions  Post Conditions  Business Rules  Trigger  Main Scenario  Alternative Scenario  Validations  Error Messaging  Non-Functional requirements
  • 36. Data Dictionary  A data dictionary is a collection of descriptions of the data objects or items in adata model for the benefit of programmers and others who need to refer to them. A first step in analyzing a system of objects with which users interact is to identify each object and its relationship to other objects.
  • 38. Gap Analysis  A gap analysis is a method of assessing the differences in performance between a business' information systems or software applications to determine whether business requirements are being met and, if not, what steps should be taken to ensure they are met successfully.
  • 39. Prototypes and Wire-framing  A website wireframe, also known as a page schematic or screen blueprint, is a visual guide that represents the skeletal framework of a website. :166.Wireframes are created for the purpose of arranging elements to best accomplish a particular purpose.
  • 41. Test case and Test Case Review  A test case is a document, which has a set of test data, preconditions, expected results and post conditions, developed for a particular test scenario in order to verify compliance against a specific requirement.  A BA is responsible for review of Test cases since the BA is in best position to understand the relativity between the actual and required.
  • 43. User Stories  A user story is a tool used in Agile software development to capture a description of a software feature from an end-user perspective. The user story describes the type of user, what they want and why. A user story helps to create a simplified description of a requirement.
  • 47. Tools
  • 48. Rally  Agile Development Tool  Manage Project  Track Project  Assign Tasks  Manage Requirements and Product Backlog  Multi Team management  Reports
  • 50. Axure RP  Axure RP Pro is a Wireframing, rapid prototyping, documentation and specification software tool aimed at web and desktop applications. It offers drag and drop placement, resizing, and formatting of widgets.
  • 52. Visio  MS Vision can be used for Wireframing, workflow designing and prototyping. It has various other applications as well.
  • 54. Non Functional Requirements  In systems engineering and requirements engineering, a non-functional requirement is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions.
  • 55. Requirements Traceability Matrix  The Requirements Traceability Matrix (RTM) is a document that links requirements throughout the validation process. The purpose of the Requirements Traceability Matrix is to ensure that all requirements defined for a system are tested in the test protocols.
  • 57. Mortgage Lending  A mortgage loan, also referred to as a mortgage, is used by purchasers of real property to raise funds to buy real estate; or by existing property owners to raise funds for any purpose while putting a lien on the property being mortgaged.
  • 59. Mortgage Loan Participants • Seller • Borrower • Real Estate Agent • Mortgage Broker • Mortgage Bank • Loan Officer • Loan Processor • Mortgage originator • Appraiser (Appraiser company) • Underwriter • Title Agent (Title company) • Closing Agent • Closing Attorney • Escrow Agent
  • 60. E-Commerce  Electronic commerce (ecommerce) is a type of business model, or segment of a larger business model, that enables a firm or individual to conduct business over an electronic network, typically the internet.  Electronic commerce, commonly written as e-commerce, is the trading or facilitation of trading in products or services using computer networks, such as the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.
  • 64. Presales  RFI  Request for Information  RFP  Request for Proposal  SOW  Statement of Work  ITT  Invitation to Tender
  • 66. Client Management  Co-Ordination  Clarifications  Sign-off of Requirements  Requirements Tracking  Status Updating  Status Calls/Meetings  Minutes of Meeting  Demo and Presentations  Brainstorming sessions  Workshops
  • 67. Business Analysis Skills  Questioning  Why  Where  When  What  How  Organize  Evaluate  Research  Communicate  Escalate  Visualize  Prioritize  Domain Knowledge
  • 68. Documentation Skills  Clean  Clear  Crisp  Precise  Story telling  Standardize  Track
  • 69. Communication Skills  Speak up  Listen  Command on Language  Document  Interpretation  Crisp Written Communication  Cultural Knowledge  Intonation  Smile When You Speak 
  • 70. Presentation Skills  Pictures speak lauder  Don’t beat around the bush  Informative  Accurate  Short and simple  Impactful  Rehearse before you present  Use reference material  Be Interactive  Never stand at one place  Talk to the entire audience  Smile when u speak 
  • 71. Interview Skills  Be clean and tidy  Dress Appropriate  Sitting posture  Know your company  Greet  Make eye contact when you speak  Clear communication  Sell yourself  Positive attitude  Clarity of thought  Foresight  Team player  Show stability
  • 72. Resume Building  Crisp Resume  Highlight your strengths  Highlight your knowledge  Highlight your experience  No grammatical errors  Create your own CV  Know what you have written
  • 73. Mock Project  Choose a Project  Savings Account  Travel Portal  Ecommerce Website  De-mat Account  Social Media portal  Email system