Debra McCormick has over 20 years of experience in healthcare administration and customer service roles. She has a proven track record of efficiently managing patient check-ins, scheduling appointments, and entering data into electronic medical records systems. Her background also includes credentialing and privileging providers in accordance with regulatory standards. McCormick is proficient in Microsoft Office, medical databases, and multi-line phone systems. She aims to apply her skills and compassionate work ethic to help organizations deliver quality patient care.

1. Debra McCormick 8200 N Laurelglen Drive Bakersfield, CA 93311 347 756-2934
E-Mail Address debm629@hotmail.com
OBJECTIVE: An energeticandambitious individual passionate about healthcare and personal performance.
Able to multi-task. Can offercompassion, productivity and efficiency.
EXPERIENCE
Upstate Oncology March 2012 to present
• Answer high volume telephone
• Schedule appointments
• Rearrange doctor appointments accordingly
• Type letters/Mail
• Sendout New Patient Paperwork
• Confirm patient appointments
• Check in patients
• Enter data
Robert Half Staffing TempAgency
July 2011 to January 2012
• Check in patients
• Enter data into Medical Manager
• Schedule appointments
• Answer multi-line phonesystem
• Makefolders for all new patients
• Schedule appointments
• Answer multi-line phonesystem
• Makefolders for all new patients
Sam’s Club October 2010 to July 2011
• Deli Department
• Prepares home meals

2. • Rotisserie Counter
Front Desk Receptionist/Long Island Cardiovascular Sept 2007 to July 2010
• Check in patients
• Enter data into Medical Manager
• Schedule appointments
• Answer multi-line phonesystem
• Makefolders for all new patients
• Verifying Insurances
• Authorized medications directly with Insurance Company
Front Desk Receptionist/Great Neck OB/GYN Sept 2005 to Aug 2007
• Check in patients for office visits
• Enter data into Medical Manager and Electronic Medical Record System
• Makeappointments for patients
• Answer multi-line, high-volume phonesystem
• Authorized medications directly with Insurance Company
Credentialing Analyst/North Shore Long Island Jewish Health System Jan 2003 to Aug 2005
• Performed provider credentialing/re-credentialing in accordance with National Counsel for Quality
Assurance and JCAHO standards to include the verification of credentials with regulatory agencies relating to board
certification, licensure, Drug Enforcement Agency (DEA) license, education relating to training, and malpractice
claims via electronic and paper documentation
• Acted as liaison for NSUH-Manhasset Hospitaland Long Island Jewish Medical Center’s providers
and departments to assist with temporary privileging, EmployeeHealth Service clearance, fast-track credentialing, and
application status updates
• Performed data entry of credentialing applications and the verification responses from the queries
to the regulatory agencies and hospital/training affiliations into a centralized multi-facility database (Intelli-Cred)
• Oriented staff on business practices, and peer reviewed completed credentialing files
• Answered Customer Service calls
Asst. to Dir. of Med Staff Services/North ShoreLong Island Jewish Health System Jan 2001 to Jan 2003
• Scheduled meetings and maintained daily calendar
• Completed payrollforms
• Submitted provider applications for privileges for North Shore Long Island Jewish Health System-
owned hospitals
• Answered phones, sent faxes, and typed
Secretary to Cardiologist/North Shore Long Island Jewish Faculty Practice Jan 2001 to May 2001

3. • Scheduled all patient appointments
• Submitted, distributed, and filed all patient reports
• Acted as liaison to Health Management Organizations regarding patient billing information
Care Management Group of GreaterNew York, Inc. Jan 1999 to Jan 2001
Credentialing Associate
• Responsible for credentialing/re-credentialing of providers in accordance with National Counsel for
Quality Assurance and JCAHO standards to include the verification of credentials with regulatory agencies relating to
board certification, licensure, Drug Enforcement Agency (DEA) license, education relating to training and malpractice
claims via electronic and paper documentation
• Reviewed documentation for excessive malpractice complaints and Medicare/Medicaid sanctions
• Acted as liaison between hospitalmedical staff and HMOs to insure completeness of applications
for clinical privileges and credentialing
Credentialing Assistant Oct 1998 to Jan 1999
• Lead special project for maintaining provider data in network systems for Medical/Behavioral
Management, Claims, and Credentialing departments
• Performed various data entry and clerical tasks
Meat Wrapper, Cashier/Cross IslandMeats Sept 1983 to Sept 1998
• Wrapped meats, took daily inventory for orders, worked customer service, balanced register cash
totals
EDUCATION:
PLAZA BUSINESS INSTITUTE:Associate Degree, Office Technologies
90 credits; 3.5 GPA; President’s List; Dean’s List
Studies emphasized developing a variety of processing and administrative skills; course load included Microsoft Word 6.0,
Access 2.0, Typing, Speech, Office Transcription, Office Administration, Psychology, Human Resources, and Career Planning.
SKILLS:
Type50 WPM;IBM PC;Microsoft Office; Dictaphone;Medical Staff Line (Credentialing Database); EZ-Cap (claims database);
Med-decision (medical/behavioral management database);Medical Manager, Sure-scripts, Outlook; GroupWise; excellent
communication and interpersonal skills
References provided upon request.