1. Debbie Garman
6288 Florida Ave. N
Brooklyn Park MN, 55428
Home 651-210-8517
Work 651-244-2895
deborah.garman@thomsonreuters.com
OBJECTIVE
Challenging position within a professional environment providing an opportunity for
growth and career advancement.
SKILLS
Alliant
Business Objects
MDRM (Master Data Request Management)
Microsoft Word
Microsoft Excel
Microsoft Access
SAP
SUMMARY
Ability to communicate effectively through written and/or verbal means with customers,
management, and staff. Computer literate. Demonstrate effective and consistent
customer support. Earned a reputation as a valuable and cooperative co-worker by:
being fair, honest, and willing to help others when needed; and assisting other staff to
become familiar with policy and operations. Easily establish rapport and gain confidence
with people of all ages, cultures, and beliefs quickly. Resourceful, efficient, well
organized, and flexible. Trained new employees.

2. EXPERIENCE
West Group, Eagan MN
Promoted to Sr. Finance Specialist, October 2005-Present
Same responsibilities as Finance Specialist, along with:
Assign Westlaw databases content numbers and either set up a new contract, or
add to the appropriate contract.
West Group, Eagan, MN
Finance Specialist, 1999-2005
Provide support to co-workers in the Royalty Department along with my daily
responsibilities. Among my responsibilities are:
Address Vendor and Business Partner inquiries.
Created, maintain and update computerized database of contracts.
Perform monthly WestLaw Validation process.
Prepare/update necessary spreadsheets and calculations.
Pull contracts for content information or to add new information.
Work with the Attorney Editors to ensure the contractual and legal guidelines are
met.
Royalty Income – applying cash received to the appropriate account(s).
Balance Royalty Income Account monthly.
Train new employees on the contract set up/amendment process.
Obtain current addresses of returned mailings and submit these changes to the
appropriate department.
Set up new vendors for payment.
Set up meetings.
Miscellaneous filing.
West Group, Eagan, MN
Credit Specialist, 1995-1999
Responsible for processing new orders that came through the Credit Department. My
position entailed:
Setting up new accounts when needed.

3. Verifying that an account has good credit history.
Approving orders that are in good credit standing.
Distributing incoming faxed orders (Print, CD Rom, and WestLaw) to the
appropriate areas.
Conflict resolution between the Sales Representatives and the Credit
Department.
Training new employees on the order process from beginning to end.
Little Treasures Child Care, Inver Grove Heights, MN
Assistant Teacher, 1987-1995
I was responsible for my own group of children. This included:
Supervising the children and staff.
Preparing activities and projects for the children.
Meeting with the parents twice a year to discuss the developmental progress of
their child(ren).