1. 599 South Pine Street Lima, Ohio 45804 ~ 419-302-9254 ~ dfoltz001@woh.rr.com
Dean Foltz
Professional Profile
A highly motivated manager with a successful track record in retail management. Recognized
for exceptional problem solving and motivational skills as well as the ability to negotiate, deal
and close successfully across barriers. Extensive experience in management ranging from unit
operations manager and assistant store director, to sales and collection manager.
~Operations Management ~ Business Analysis and planning ~ Expense Control ~
~ Inventory Management ~ Human resources (Interviewing, Evaluating, Scheduling,
Counseling, Coaching and Developing) ~ Merchandising (Maximizing sales volume and
profitability) ~
W O R K E X P E R I E N C E
Operation Manager, T.J. Maxx, Findlay, Ohio 2014-Present
Establish and implement departmental policies, goals, objectives, and procedures. Review
financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing cost reduction and
program improvement. Manage the movement of good into and out of production facilities.
Plan store layouts and design displays. Identify staff vacancies and recruit, interview, and
select applicants. Maintain records and compile statistical reports concerning personnel-related
data such as hires, transfers, performance appraisals, and absenteeism rate. Plan and conduct
new employee orientation to foster positive attitude toward organizational objectives. Develop
and organize training manuals, multimedia visual aids, and other educational materials.
Merchandise Manager, T.J. Maxx, Lima, Ohio 2012-2014
Supervised and coordinated activities of workers involved in providing customer service.
Resolve customer complaints regarding service received. Set goals, analyze data, and develop
training programs for all merchandise employees. Project sales and determine the profitability
of products. Determine discount rates or special pricing. Making exciting features to drive the
profitability.
Operation Manager, T.J. Maxx, Lima, Ohio 2005-2012
Establish and implement departmental policies, goals, objectives, and procedures. Review
financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing cost reduction and
program improvement. Manage the movement of good into and out of production facilities.
Plan store layouts and design displays. Identify staff vacancies and recruit, interview, and
select applicants. Maintain records and compile statistical reports concerning personnel-related
data such as hires, transfers, performance appraisals, and absenteeism rate. Plan and conduct
new employee orientation to foster positive attitude toward organizational objectives. Develop
and organize training manuals, multimedia visual aids, and other educational materials.
Store Manager, Sterling Stores, Lima, Ohio 2004-2005
Directed and coordinated activities of establishment engaged in sales, Planned and prepared
work schedules and assigned employees to specific duties. Directed staffing, training and
performance evaluations to develop and control sales programs. Analyzed and controlled
expenditures of division to conform to budgetary requirements. Prepared periodic sales report
showing sales volume and potential sales.
Fashion Lines Team Leader/ Assistant Store Director, Meijer Inc, Lima, Ohio 1999-2004
Supervised and coordinated activities of workers involved in providing customer service.
Scheduled workers according to workload to meet necessary deadlines. Observed and
evaluated worker’s performance, and issued instructions and assigned duties to workers.
Interpreted and communicated work procedures and company policies to staff. Prepared,
maintained, and submitted reports and records, i.e., budgets, operational and personnel
Arranged presentation of garments at sales meeting and fashion shows.

2. 599 South Pine Street Lima, Ohio 45804 ~ 419-302-9254 ~ dfoltz001@woh.rr.com
Dean Foltz
Rental Representative, Enterprise Rent-a-Car, Lima, Ohio 1999-1999
Talked with customers to determine type of automobile, location for pick up, return of
automobile, and number of days needed for rental. Quoted cost of rental based on type of
automobile, daily rate, insurance coverage requested, and amount of deposit required.
Checked automobiles upon return for possible damage, and to record mileage and fuel level
charges.
Sales Representative, Alltel, Lima, Ohio 1998-1999
Analyzed customer needs and recommended cellular service that best meets the customer’s
requirement. Explained features and demonstrated operation of cellular equipment.
General Store Manager, Sun Super Saving Centers, Johnstown, Pennsylvania 1997-1998
Directed and coordinated activities of establishment engaged in sales, Planned and prepared
work schedules and assigned employees to specific duties. Directed staffing, training and
performance evaluations to develop and control sales programs. Analyzed and controlled
expenditures of division to conform to budgetary requirements. Prepared periodic sales report
showing sales volume and potential sales.
Operation Manager, Sun Super Saving Center, Huntington, West Virginia 1997-1997
Analyzed current and past budgets prepared and justified budget requests and allocated funds
according to spending priorities. Advised staff on cost analyzes and fiscal allocations.
Conducted in-services and training for employees. Determined amount of merchandise needed
to be stocked.
Home Office Manager, Sun Super Saving Center, Charleston, West Virginia, 1996-1997
Gave work directions, resolved problems, prepared schedules, and set deadlines to ensure
timely completion of work. Evaluated department procedures and practices. Developed and
implement improvement procedures and practices.
Assistant Electronics Manager, Sun Super Saving Center, Lima, Ohio 1994-1996
Performed assigned duties, under direction of the Electronics Manager, to gain knowledge and
experience required for promotion to Home Office Manager.
Sales Representative, Sun Super Saving Center, Lima, Ohio 1994-1996
Analyzed customer needs. Recommended computer systems that best met the customer’s
needs and requirements. Emphasized salable features, such as flexibility, cost, capacity and
economy of operation.
Sales Representative, Allan Nott Toyota, Lima. Ohio 1993-1994
Sold new and used automobiles, trucks and vans and explained features and demonstrated
operations of car in showroom and on the road. Quoted sale prices, including tax, trade-in
allowances, and license fee.
Assistant Store Manager/Collection Manager, Video Towne, Lima, Ohio 1989-1993
Assisted the store manager in recruiting, training and supporting staff. Maximized store
profits, while ensuring compliance to company policy. Managed the store in the absence of the
store manager. Analyzed collection statistics, and reports to determine status of collection
balance, and to evaluate the effectiveness of the current delinquency collection policies and
procedures.
Education
Attending University of Phoenix
Major: Business Management
Reference available on request

3. 599 South Pine Street Lima, Ohio 45804 ~ 419-302-9254 ~ dfoltz001@woh.rr.com
Dean Foltz