IlSole24Ore is a leading Italian Media company providing numerous information services. They have recently adopted Comunique to enhance their web presence and help them to effectively present and connect content and users. They were quickly up and running and leveraging comunique to integrate existing systems and content. Tim Price, Product R&D CarsoliLab, IlSole24Ore

1. Business Information and
CQ5: the missing link.
Enabling editors and users to connect
to content.
Day Software IGNITE - Berlin 03/11/2011

2. Ignite Ilsole24ore and CQ5 Tehe Missing Link 11/11/10 Pag 2
The 24Ore Group and IlSole24Ore Newspaper
The most well known product is the Il Sole 24 ORE, financial and economical daily newspaper which started pubblication in
1965 after the merger between: Il Sole (1865) and 24 ORE (1946)
The 24Ore Goup is a major Italian Media and Editorial
Group which is a reference point for the Italian
professional and business sectors, with:
• over 140 registered news pubblications,
• una vasta rete di corrispondenti,
• 15 data banks with 43.000 subscribers
• 30 software product lines with 15.000 users
• 7 offices in Italy e 9 worldwide,
• 8 printworks, 2 of which owned.
• a turnover of 502,7 milion € in 2009
• well established web presence via ilsole24ore.com
site with around 1 milion registered users and over 4
milion unique vistors per month

3. Ignite Ilsole24ore and CQ5 Tehe Missing Link 11/11/10 Pag 3
Web Publishing Needs
Integrazione and Extendibility
• Must Fit In and connect with existing
processes and products.
• Many of the different editorial product
lines are currently based on different
CMS, stores and publishing
workflows.
• Some consolidation is underway but
it is medium / long term process.
• There is a need to connect content:
• Cross linking and correlation of
documentation in the web products
• Support Editors to find and reference
content.
Efficient and Full Functional WCMS
• Necessary to reduce the need for ad hoc
software devopment.
• out of the box functionality
• open development support
• Ease of Use.
• The authoring tools are for use by
editorial as well as business users.
• Wysiwyg, in place editing…
• Typical pure open source solutions
are not sufficient in this respect.
• . Interactive cabalities
• ugc and social capabilities
• Must still provide calability and
reliability
The continual expansion of our online product lines underlined the need for state of the art web publishing and
management tools to extend our existing web publishing systems.
In Q1 2010 we selected Day Comunqué (CQ5).
In the following slides are a series of examples of the experience so far as related to these needs

4. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Efficient WCMS - Hub website
11/11/10 Pag 4
Publish
Author
RSS
NewsletterMain website
• New Website
required to aggregate
content from several
sub sites and
crosslink to new main
portal site.
• Editors quickly
trained and
publishing.
• Online in time to
meet fixed deadline
in 2 months from info
design to release.

5. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Interactivity and Integration – User Comments
11/11/10 Pag 5
CQ5
Moderator
Article s comments
Website user
Website published from existing CMS
CQ5 was used to
implement onlineuser
commenting
functionality for our
news articles
The comment
functionality works also
with articles published
from other CMS. The
moderation and
comment viewing
functions are in CQ5
Necessary to support
significant traffic and
required significant
attention to optimisation
of cacheing.

6. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Integrating with Existing Databank Content Store – Before
• The Databank Content is stored in an internal Content Store (DBUnico) based on a Microsoft SQL Database containg over
5 milion accessable documents.
• The documents are published via automated asincronous publishing workflows which transform the content and submit for
indexing.
• No direct control over website layout or preview for editors.
Automated
Batch
Publishing
Authoring
Web User
DBUNICO CODETransformWrite Read
Databank Product
Publishing

7. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Integrating with Existing Databank Content Store – After
CQ5 has been added to to the tools available to the editors to enable then to publish directly to the web.
A Connector Component is added to the CQ5 desktop to allow editors to navigateand search for documents in the Content Store.
The documents can be:
• Linked to the version published in an existing online product
• Encapsulated in aweb page and the content is accessed online via the existing JSON REST API so the content is not duplicated
and updates are automatically available in the websites as well as the databanks.
• Copied into CQ5 losing the link with the original document (discouraged)
DEA
Web User
DBUNICO
CODE
CQ5
Author
Instance
Write
Author
Web User
Read
CQ5
Publish
Instance
Publish
RESTAPI

8. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Editor View
• When editing content in
the wbsites, editors can
select a connector
component to access the
company s content stores
• They can browse, search,
select and proceed to
publish the chosen
documentation

9. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Vista Prodotto – Legal Portal
The First live site to use
the connector goes live
15/12/2010
The referenced
documentation can be
published:
- As elements directly n
the web pages in parts of
lead articles
- As links to viewer pages
to consult the whole
document in the site.
- As links to the document
in other sites/products
where it is already
published.
- The actual content is not
transferred into CQ5
except for selected
metadata to boost SEO.

10. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Semantic content relations – Topic Site (Argomenti)
11/11/10 Pag 10
Publish
Author
Cogito
• The site publishes pages on
topics of interest
• People
• Companies
• Places etc.
• Editors insert topics in CQ5
• We use Sematic Tecnology
from Expert System Cogito
combined with our IR Search
systems to extract relevant
content for the topics and
republish in CQ5
• Author builds content page for
related topics.
• Editors can insert additional
content in the pages for
important topics.
• The pages are tagged in the
news sites.

11. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Integration - User Authentication and Authorization
11/11/10 Pag 11
Publish
Author
SSO
Server
Accounting
Dispatcher(Cache)
Paying user
Company wide
Company wide
Necessary to allow access to
protected content to paying
users.
The Company SSO Server
provides Authenticationa
User Profile Control
The Aoounting Server
provides Authorisation for
Content Access via Web
Service Interface.
CQ5 Components have been
developed to integrate to the
systems.

12. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Search Engine Integration
11/11/10 Pag 12
Publish
Author
Result presentation
layer
Search
Engine
The Search Engine is
Comapanywide and allows
users to search across sites
and products
Content published to websites
from CQ5 is added to the
indexes of the Company
Search Engine.
The Company Search Engine
combines Fulltext Search and
Semantic technolgies to
optimise searches and result
display.

13. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Lessons learned
- Skill your key people – day training
- Get Service Support Processes including change management in place early and enforce
adequate test steps. We have different site development teams and suppliers contributing
and need to garantee the stability of the production systems.
- Plan and check the architectural analysis, avoid settings which may limit future
compatibility or interfere with other sites, carefully check the use of the cache. The CQ5
architecture is dynamic and the publishers need protecting.
- Certify the installation
11/11/10 Pag 13

14. Ignite Ilsole24ore and CQ5 Tehe Missing Link
Conclusions
Ease of Use
So far the editors have been
able to start using CQ5
quickly and feedback is
positive.
Integration
A number of projects have
been released to date which
demonstrate flexibility in
integrating with existing
infrastructure. We plan to
continue, using CRX directly,
publishing video to
Brightcove….
Efficiency and Feature
We manages to get started quickly and
have used some CQ5 features.
We expect to do more and to continuously
improve our competence and hence
usage, stability and efficiency.
Content Linking
CQ5 together with our IR and
Semantic technology services
is helping editors and users to
find, publish and link content.