Highlights of my time as Director of Auxiliary Services at American University

1. DAVID P. WARTEL
Director, Auxiliary Services
American University
Washington, DC
1995-2000

2. Organizational Overview
• American University is a leader in global education,
enrolling a diverse student body from throughout the U.S.
and more than 150 countries and providing opportunities
for academic excellence, public service, and internships in
the nation's capital.
• http://www.american.edu

3. Responsibilities Summary
• Performed recruitment, contracting, and management of
vendors providing services to over 10,000 university
community members, and generating revenue for the
university
• vending agreements
• dining services
• student debit card program
• retail shops
• broadcast tower and rooftop rental
• commercial real estate
• residential properties

4. Selected Accomplishments
• MANAGED VENDING AND RETAIL AGREEMENTS SERVING OVER
10,000 STUDENTS
• enhanced service offerings to include national vendors
• Coca-Cola
• McDonald’s
• ARAMARK
• Sodexho-Marriott
• Follett Bookstores
• DEVELOPED REQUESTS FOR PROPOSALS FOR UNIVERSITY
SERVICES
• awarded projects valued up to $10M annually

5. Selected Accomplishments (continued)
• ESTABLISHED PROPERTY MANAGEMENT PORTFOLIO
• negotiated office, retail, residential, rooftop, and broadcast tower
leases
• engaged leasing agents and property management firms
• auxiliary line of business generated over $3M annually
• RE-CONFIGURED UNIVERSITY’S RETAIL SHOP ALIGNMENT
• expanded profitable businesses
• executed a 10-year lease with McDonalds
• yielded increased income to the university
• ENHANCED REVENUE GENERATED BY TOWER AND ROOFTOP
RENTAL
• entered into long-term agreements that raised annual revenue 20%

6. Selected Accomplishments (continued)
• RE-LAUNCHED UNIVERSITY DEBIT ACCOUNT
• over 5000 students used their student ID cards as payment for
various campus services
• dining services
• retail shops
• dormitory laundry machines
• vending operations
• increased account enrollment
• expanded vendor participation in the program
• increased transaction-based revenues