Presentation by David South Consulting. Dhaka, Bangladesh | 9 - 11 December 2017 davidsouthconsulting.com davidsouthconsulting.org

1. David South Consulting | HEALTH
For: Workshop on Innovations in Service Delivery and the Scope for South-South and
Triangular Cooperation
Dhaka, Bangladesh
9 - 11 December 2017
Why innovate?

2. What does innovation look like?
Four types of innovation:
Product innovation
Process innovation
Marketing innovation
Organizational innovation
(OECD: Oslo Manual)
300 plus tech hubs in Africa and rising (ventureburn)
Available digital data increasing by 40 per cent every year
(UN Global Pulse)
75% of digital projects fail and very few of the remaining
25% actually achieve or exceed their original goals
(BBC).
Information technology is just 10% of the solution
(Frontline SMS)
Meaning … you will need to apply all these forms of
innovation to succeed.

3. The Big Picture
Global Internet users: 3.58 bn (2017)
731 million in China
460 million in India
Percentage of population who is a mobile phone subscriber:
Latin America: 70%
Asia-Pacific: 65%
MENA: 59%
Sub-Saharan Africa: 44%
IT spending worldwide in 2016 was US $3.4 trillion
US $1.2 trillion on digital transformation in 2017 (IDC)

4. Crisis leads to opportunity
Public demand combined with IT revolution driving
need to innovate (gosh.nhs.uk)

5. IT revolution combined with crisis =
Urgent need to communicate about
“biggest peacetime economic collapse” (un-mongolia.mn)

6. Global economic crisis + mobile technology revolution = Southern
Innovator (southerninnovator.com)

7. Impact
- think like an entrepreneur and marketer
- use psychology/sociology
- be the success
Innovation
- off-the-shelf software
- scoping phase
- budgets matter
- set high standards
Scaling up
- be realistic
- consent and buy-in
- it is political
Sustainable Funding
- micro payments
- make it a success
- partner with digital companies
- use time
LESSONS LEARNED

8. Data and Evidence
- Big data
- Data deluge
- Aadhaar
- Free services
- Health and medical data
- Super computers
- Positive data harvesting

9. SDGs and Partnerships
Challenges and Opportunities

10. The future:
“People are the real wealth of a nation”