3. What is it?
The team charter is a document that establishes the team
values, agreements, and operating guidelines for the team.
The team charter establishes clear expectations regarding
acceptable behaviour by project team members.
Team Charter
4. The team charter may include but is not limited to:
• Team values
• Communication guidelines
• Decision-making criteria and process
• Conflict resolution process
• Meeting guidelines
• Team agreements
Team Charter
5. It answers these questions:
• Why are we doing this project?
• Who benefits and how?
• What does “done” mean for the project?
• How are we going to work together?
A servant leader may facilitate the chartering
process.
Team Charter
6. The team charter can be reviewed and updated
periodically to ensure a continued understanding of
the team ground rules and to orient and integrate new
team members – similarly to a retrospective.
Team Charter
