Your guide to being a support worker in Supported Living.

1. Your guide to being
a Support Worker
in Supported Living
You and me

2. Independent
living. With a
little support
from you.

3. As a supported living support worker, you will experience the difference a new skill or new found
independence can make to someone’s life. Working closely with them, in their own home, you’ll have
the opportunity to build a unique relationship. You’ll be an important part of the individual’s life,
enabling them to become more independent and active within their community. The rewards and
satisfaction this creates will be hard to match.
Ok, it has its demanding side and you’ll come across some challenging situations from time to time.
But helping those you support overcome these will make your job even more rewarding. You could
make a real difference.
The role
As part of a wider team that provides physical
and emotional support both day and night to the
individual within their own home, you will work to
maintain a stable, happy and caring environment
that ensures the health, safety and welfare of
the person you support. Regular and punctual
attendance is a basic and essential requirement,
as is the need to be professional and a good role
model. Supporting those with complex needs will
require you to be flexible and adaptable.
Typical support worker qualities
It takes a unique person to be a good support
worker. Honesty and integrity are the foundations
and you’ll need to be the kind of person who’s
naturally:
A good communicator
Patient
Empathetic
Supporting
Resilient
Reassuring
Calm.
Robert’s story
Robert was one of the first people to use our
Supported Living Service.
“The rewards of working for the Hesley Group
are that you can see the progression of
the people you are working with on
a day to day basis as they develop
their independent living skills.”
What our support
workers say
“I’ve always wanted to live in my own house.
The first time I answered my
own front door I remembered
thinking this is the best
I’ve felt in a long time.”

4. Specialist support -
every step of the way
Founded in 1975, the Hesley Group is dedicated to supporting people with autism, complex
needs, challenging behaviours and severe learning difficulties. To do this we have built a
leading service around specialist expertise, first-class facilities and resources. It allows us
to offer a safe environment in which individually tailored care, educational/vocational
opportunities, encouragement and positive therapies are all used to help each person to
develop a range of skills and maximise their potential.
Our services include:
Schools and children’s services
Our two schools offer day schooling and residential care up to the age of 19. Both offer a
wide range of classes and activities designed to support achievement in the lives of young
people that use the service. Wilsic Hall School is set in its own grounds and Fullerton House
School is in the heart of the community.
Adult residential
Our three sites in South Yorkshire offer high quality accommodation and facilities for people
aged 18 plus. Each has all the support infrastructure in place to allow every person to follow
their individual care pathway, based on their unique needs. This enables them to work
towards achieving a more independent life.
Supported living
Our supported living service, Community Solutions, enables adults with complex needs to
live independently in accommodation of their choice within the community. Our staff help
to create a network of support services to meet the individual’s needs and aspirations.
Hesley Group Corporate Values Person Centred, Outcome Focused and Quality Driven
We treat every person that uses our service as an individual. Person centred planning, and
therapeutic support are the tools we use to ensure that our services keep the people we
support at the centre of everything we do. As an outcome focused service we aim to achieve
the aspirations, goals and priorities identified by the people who use our services. As a
company, we believe in quality driven practice and hold ourselves accountable for the quality
of our service.
Hesley Village, Tickhill, Doncaster
Fullerton House School, Denaby,
Doncaster
Low Laithes Village, Wombwell,
Barnsley
Wilsic Hall School, Wadworth,
Doncaster
49 King Street, Thorne, Doncaster
Central Services, Hesley Hall, Tickhill, Doncaster DN11 9HH.
Telephone: 01302 861666 Facsimile: 01302 861661
Email: recruitment@hesleygroup.co.uk www.hesleygroup.co.uk/careers
Images used for representational purposes only