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InterConnect
2017
Accelerating the User Experience with
IBM Design Thinking + Agile + DevOps
David C Luke – Global Agile Offering Leader
Mohamed El Refai – GCG GBS CTO
The
Power
of
2
Please note
IBM’s statements regarding its plans, directions, and intent
are subject to change or withdrawal without notice at IBM’s
sole discretion.
Information regarding potential future products is intended to
outline our general product direction and it should not be relied
on in making a purchasing decision.
The information mentioned regarding potential future products
is not a commitment, promise, or legal obligation to deliver
any material, code or functionality. Information about potential
future products may not be incorporated into any contract.
The development, release, and timing of any future features
or functionality described for our products remains at our sole
discretion.
Performance is based on measurements and projections
using standard IBM benchmarks in a controlled environment.
The actual throughput or performance that any user will
experience will vary depending upon many factors, including
considerations such as the amount of multiprogramming in
the user’s job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no
assurance can be given that an individual user will achieve
results similar to those stated here.
Have you ever thought about these questions?
Do we need
Agile if we
perform IBM
Design
Thinking?
Can we just do
IBM Design
Thinking
without Agile?
Do we really need
IBM Design
Thinking if we are
doing Agile and
DevOps?
Does technical
debt preventing
adoption of
DevOps get in the
way of Agility?
Do we need
DevOps if we
deliver using
Agile?
Am I getting
the true picture
of my end user
using Agile
only ?
IBM Design Thinking, IBM Agile and
IBM DevOps each provide unique market
differentiators to help companies succeed
in today's rapidly changing, experience
driven markets.
Combined, they elevate businesses to
industry leaders by delivering user centric,
sustainable products at a continuous and
rapid pace to the market.
The Power of 3
4
Iterations Iterations Iterations
Continuous
Deployment
Strategy / Discovery Iteration Zero
Epics
User Stories
Initial Architecture
Initial Design
Product Backlog Workspace Setup
Tools Setup
Environment
Setup
Pragmatic Persona
Product Goals
Empathy Map
Playback 0
Hill 3Hill 2Hill 1
MVP
Delivery
Retrospective
Delivery Playback
& Demo
Delivery Playback
& Demo
Story Map
Hills Playback
Hills
Empathy Map
Pragmatic
Persona
Plan Releases and
Build Product Backlog
Prototype
IBM Design Thinking
IBM Agile
IBM DevOps
Iteration
Backlog
Iteration Playback
& Review
Iteration
Planning
Daily Scrum
Iteration
Retrospective
Product Backlog
Refinement
Continuous
Testing
Continuous
Integration
Continuous
Availability
Continuous
Security
Test Driven
Development
root cause
analysis
impact analysis
Value Stream
Mapping
Daily Scrum
How it all works together
6
Notices and disclaimers
Copyright © 2017 by International Business Machines Corporation (IBM).
No part of this document may be reproduced or transmitted in any form
without written permission from IBM.
U.S. Government Users Restricted Rights — use, duplication or
disclosure restricted by GSA ADP Schedule Contract with IBM.
Information in these presentations (including information relating to
products that have not yet been announced by IBM) has been reviewed
for accuracy as of the date of initial publication and could include
unintentional technical or typographical errors. IBM shall have no
responsibility to update this information. This document is distributed
“as is” without any warranty, either express or implied. In no event
shall IBM be liable for any damage arising from the use of this
information, including but not limited to, loss of data, business
interruption, loss of profit or loss of opportunity. IBM products and
services are warranted according to the terms and conditions of the
agreements under which they are provided.
IBM products are manufactured from new parts or new and used parts.
In some cases, a product may not be new and may have been previously
installed. Regardless, our warranty terms apply.”
Any statements regarding IBM's future direction, intent or product
plans are subject to change or withdrawal without notice.
Performance data contained herein was generally obtained in a
controlled, isolated environments. Customer examples are presented
as illustrations of how those customers have used IBM products and
the results they may have achieved. Actual performance, cost, savings or
other results in other operating environments may vary.
References in this document to IBM products, programs, or services
does not imply that IBM intends to make such products, programs or
services available in all countries in which IBM operates or does
business.
Workshops, sessions and associated materials may have been prepared
by independent session speakers, and do not necessarily reflect the
views of IBM. All materials and discussions are provided for informational
purposes only, and are neither intended to, nor shall constitute legal or
other guidance or advice to any individual participant or their specific
situation.
It is the customer’s responsibility to insure its own compliance with legal
requirements and to obtain advice of competent legal counsel as to
the identification and interpretation of any relevant laws and regulatory
requirements that may affect the customer’s business and any actions
the customer may need to take to comply with such laws. IBM does not
provide legal advice or represent or warrant that its services or products
will ensure that the customer is in compliance with any law.
7
Notices and disclaimers
continued
Information concerning non-IBM products was obtained from the
suppliers of those products, their published announcements or other
publicly available sources. IBM has not tested those products in
connection with this publication and cannot confirm the accuracy of
performance, compatibility or any other claims related to non-IBM
products. Questions on the capabilities of non-IBM products should be
addressed to the suppliers of those products. IBM does not warrant the
quality of any third-party products, or the ability of any such third-party
products to interoperate with IBM’s products. IBM expressly disclaims
all warranties, expressed or implied, including but not limited to, the
implied warranties of merchantability and fitness for a particular,
purpose.
The provision of the information contained herein is not intended to, and
does not, grant any right or license under any IBM patents, copyrights,
trademarks or other intellectual property right.
IBM, the IBM logo, ibm.com, Aspera®, Bluemix, Blueworks Live, CICS,
Clearcase, Cognos®, DOORS®, Emptoris®, Enterprise Document
Management System™, FASP®, FileNet®, Global Business Services®,
Global Technology Services®, IBM ExperienceOne™, IBM SmartCloud®,
IBM Social Business®, Information on Demand, ILOG, Maximo®,
MQIntegrator®, MQSeries®, Netcool®, OMEGAMON, OpenPower,
PureAnalytics™, PureApplication®, pureCluster™, PureCoverage®,
PureData®, PureExperience®, PureFlex®, pureQuery®, pureScale®,
PureSystems®, QRadar®, Rational®, Rhapsody®, Smarter Commerce®,
SoDA, SPSS, Sterling Commerce®, StoredIQ, Tealeaf®, Tivoli® Trusteer®,
Unica®, urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and
System z® Z/OS, are trademarks of International Business Machines
Corporation, registered in many jurisdictions worldwide. Other product
and service names might be trademarks of IBM or other companies. A
current list of IBM trademarks is available on the Web at "Copyright and
trademark information" at: www.ibm.com/legal/copytrade.shtml.
InterConnect
2017
8
Contact Info:
David C Luke
Global Agile Offering Leader
IBM Global Business Services
Atlanta, GA
dluke@us.ibm.com

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IBM Design Thinking + Agile + DevOps Interconnect 2017

  • 1. InterConnect 2017 Accelerating the User Experience with IBM Design Thinking + Agile + DevOps David C Luke – Global Agile Offering Leader Mohamed El Refai – GCG GBS CTO The Power of
  • 2. 2 Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
  • 3. Have you ever thought about these questions? Do we need Agile if we perform IBM Design Thinking? Can we just do IBM Design Thinking without Agile? Do we really need IBM Design Thinking if we are doing Agile and DevOps? Does technical debt preventing adoption of DevOps get in the way of Agility? Do we need DevOps if we deliver using Agile? Am I getting the true picture of my end user using Agile only ?
  • 4. IBM Design Thinking, IBM Agile and IBM DevOps each provide unique market differentiators to help companies succeed in today's rapidly changing, experience driven markets. Combined, they elevate businesses to industry leaders by delivering user centric, sustainable products at a continuous and rapid pace to the market. The Power of 3 4
  • 5. Iterations Iterations Iterations Continuous Deployment Strategy / Discovery Iteration Zero Epics User Stories Initial Architecture Initial Design Product Backlog Workspace Setup Tools Setup Environment Setup Pragmatic Persona Product Goals Empathy Map Playback 0 Hill 3Hill 2Hill 1 MVP Delivery Retrospective Delivery Playback & Demo Delivery Playback & Demo Story Map Hills Playback Hills Empathy Map Pragmatic Persona Plan Releases and Build Product Backlog Prototype IBM Design Thinking IBM Agile IBM DevOps Iteration Backlog Iteration Playback & Review Iteration Planning Daily Scrum Iteration Retrospective Product Backlog Refinement Continuous Testing Continuous Integration Continuous Availability Continuous Security Test Driven Development root cause analysis impact analysis Value Stream Mapping Daily Scrum How it all works together
  • 6. 6 Notices and disclaimers Copyright © 2017 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights — use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. This document is distributed “as is” without any warranty, either express or implied. In no event shall IBM be liable for any damage arising from the use of this information, including but not limited to, loss of data, business interruption, loss of profit or loss of opportunity. IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided. IBM products are manufactured from new parts or new and used parts. In some cases, a product may not be new and may have been previously installed. Regardless, our warranty terms apply.” Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law.
  • 7. 7 Notices and disclaimers continued Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to interoperate with IBM’s products. IBM expressly disclaims all warranties, expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular, purpose. The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right. IBM, the IBM logo, ibm.com, Aspera®, Bluemix, Blueworks Live, CICS, Clearcase, Cognos®, DOORS®, Emptoris®, Enterprise Document Management System™, FASP®, FileNet®, Global Business Services®, Global Technology Services®, IBM ExperienceOne™, IBM SmartCloud®, IBM Social Business®, Information on Demand, ILOG, Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON, OpenPower, PureAnalytics™, PureApplication®, pureCluster™, PureCoverage®, PureData®, PureExperience®, PureFlex®, pureQuery®, pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, Smarter Commerce®, SoDA, SPSS, Sterling Commerce®, StoredIQ, Tealeaf®, Tivoli® Trusteer®, Unica®, urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml.
  • 8. InterConnect 2017 8 Contact Info: David C Luke Global Agile Offering Leader IBM Global Business Services Atlanta, GA dluke@us.ibm.com