3. MAIN TOPICS
• The Changes in User Experience and how it will impact us
• From problem to great user experience in 7 steps - the
WebInspect case study.
• Practical UX Toolkit you can use.
18. “User Centered Design is a framework
of processes that focuses on the real
needs of the user throughout the multi
stage problem solving process.”
UCD – USER CENTERED DESIGN
19. DELIVERABLES / STAKEHOLDERS
STRATEGY
1. Long term vision & Guiding
principles
2. Define Project scope.
3. Project goals - what the
organization is hoping to
achieve with this project.
• BU Leadership
• PM
• UX
• PFS
RESEARCH
1. Map personas / Users
2. Customer problems?
3. Competitive landscape
4. Industry standards
5. Opportunity to innovate –
Competitive advantage
• UX
• PM
• PFS
STORY
1. Defining key use cases
2. Validating with customers
3. Cutting down the core scope
(MVP)
• UX
• PM
• PFS
• BU Leadership sign off
CONCEPT
1. Sketching a mockup concept
including interaction model, key
elements and navigation
2. Short usability testing with
customers
• UX / UI
• PM
• PFS
• BU Leadership sign off
20. DELIVERABLES & KEY STAKEHOLDERS
DETAILED DESIGN
1. Detailed wireframe
2. UI Components
3. Gestures
4. Responsiveness
5. Full design
6. Start implementation with dev
• UX / UI
• DEV
• QA
• PM
• PFS
• Technical writer
IMPLEMENT
1. Follow up implementation and adjust
design as needed
• UX / UI
• DEV
• QA
• PM
• PFS
• Technical writer
STABILIZE AND DEPLOY
UX/UI – QA of final deliverable
• UX / UI
• DEV
• QA
• PM
• PFS
• Technical writer
38. Leading experts from across the
High tech industry and academy,
sharing knowledge and best
practices in short 20 minute TED
format talks.
Live steamed World Wide!
2500 People attended live!