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Social Network and Collaboration Analysis with Hypersoft OmniAnalyser
Collaboration and Social Networking Tools Instant Messaging Web Conferencing Wikis E-mail Collaboration and Social Networking Platforms Social Intranet Blogs Video  Calls Audio Calls Yammer
Personal Collaboration Index Derivation of meaning from social network analysis is an iterative process. Define metrics Gather & process data Baseline KPIs for a model employee ,[object Object]
Other metrics?Relevant data sources (messaging logs, wikis, blogs, etc) Analyse results ,[object Object]
Discovered communitiesRefine metrics ,[object Object]
What else do we need to know?
What new questions are raised?,[object Object]
Benefits of Social Network Analysis What benefits can you see?
Benefits of Social Network Analysis Transparency Say goodbye to the “secret society” mentality.  Democratic organisations are transparent and open with employees about the financial health, strategy, and agenda of the organization.  (Source WorldBlu) Preventing Gluttony ,[object Object]
This can wreak havoc on business continuity.,[object Object]
It is a challenge to give these individuals the same resources as the main office.
It is important to business spirit that they feel part of the company.Promoting Mentoring ,[object Object],[object Object]
Organising offices to facilitate face to face collaboration.,[object Object]
who does/does not use it. In certain instances, you should perform some actions in order to force people use collaboration tools and have all benefits from them;  For example: ,[object Object],[object Object]
Determine if your employees are placed in the best roles that they can have or if there will be more benefits for your business if  a particular employee would be moved to other role.
Make decisions about promotions in your company by determining who the leaders are.,[object Object]
Instant messaging
Web & video conferencing
Document collaboration,[object Object]
Communities It is possible to see graphical representation of relationship between units inside a given community (using the Graph button).
Communities Editing Automatically discovered communities can be edited in order to include/exclude some members who are out of your interest or were discovered only occasionally. After a community is saved, it is possible to use Social Network reports for its analysis.
Community Degree Community Degree is for analysis of number of contacts for community members.
Community Degree This report provides data of mathematical analysis the links in a given community: InDegree●	number of incoming links to a given member. OutDegree●	number of outgoing links from a given member. Density		●	ratio of number of existing links between 			members to the total possible number of links 			(if each member is directly connected to each 			of the rest community members). Drilldown to Community Details is available. There you can find detailed information for each member of the community and make conclusions about his participation in the community.
Community Details From the detailed report it is possible to see the community with its links in graphical form.
Community Closeness Community Closeness report analyses such metrics as Closeness and Farness: InFarness●	in how many steps each unit from community 			can reach some particular unit. OutFarness●	in how many steps some particular unit can 			reach all other members of community. Closeness	●	how close particular unit is to other members 			of community. It is calculated based on 				Farness values.
Community Betweenness Betweenness value shows ratio between number of existing geodesic paths inside community in which a particular business unit/user participates to total number of paths in community.  In other words this value shows importance of a business unit/user for the community or its power inside community.
SOLUTION OmniAnalyser™ / OmniContext ™ – Operation Scheme
Thank You David BryantDavid.Bryant@hypersoft.com+61 407 903 074

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Hypersoft Social Network Analysis

  • 1. Social Network and Collaboration Analysis with Hypersoft OmniAnalyser
  • 2. Collaboration and Social Networking Tools Instant Messaging Web Conferencing Wikis E-mail Collaboration and Social Networking Platforms Social Intranet Blogs Video Calls Audio Calls Yammer
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. What else do we need to know?
  • 8.
  • 9.
  • 10. Benefits of Social Network Analysis What benefits can you see?
  • 11.
  • 12.
  • 13. It is a challenge to give these individuals the same resources as the main office.
  • 14.
  • 15.
  • 16.
  • 17. Determine if your employees are placed in the best roles that they can have or if there will be more benefits for your business if a particular employee would be moved to other role.
  • 18.
  • 20. Web & video conferencing
  • 21.
  • 22. Communities It is possible to see graphical representation of relationship between units inside a given community (using the Graph button).
  • 23. Communities Editing Automatically discovered communities can be edited in order to include/exclude some members who are out of your interest or were discovered only occasionally. After a community is saved, it is possible to use Social Network reports for its analysis.
  • 24. Community Degree Community Degree is for analysis of number of contacts for community members.
  • 25. Community Degree This report provides data of mathematical analysis the links in a given community: InDegree● number of incoming links to a given member. OutDegree● number of outgoing links from a given member. Density ● ratio of number of existing links between members to the total possible number of links (if each member is directly connected to each of the rest community members). Drilldown to Community Details is available. There you can find detailed information for each member of the community and make conclusions about his participation in the community.
  • 26. Community Details From the detailed report it is possible to see the community with its links in graphical form.
  • 27. Community Closeness Community Closeness report analyses such metrics as Closeness and Farness: InFarness● in how many steps each unit from community can reach some particular unit. OutFarness● in how many steps some particular unit can reach all other members of community. Closeness ● how close particular unit is to other members of community. It is calculated based on Farness values.
  • 28. Community Betweenness Betweenness value shows ratio between number of existing geodesic paths inside community in which a particular business unit/user participates to total number of paths in community. In other words this value shows importance of a business unit/user for the community or its power inside community.
  • 29. SOLUTION OmniAnalyser™ / OmniContext ™ – Operation Scheme
  • 30. Thank You David BryantDavid.Bryant@hypersoft.com+61 407 903 074
  • 32.
  • 33.
  • 34.
  • 37.
  • 38.
  • 39. If a user does not use real time communication enough.
  • 40.
  • 41. RTC: Which features are used? How much are they used?