This document is a resume for David Gooch, who is seeking employment in property management. It lists his contact information and objective. It then details his experience over the past 6 years in property management roles of increasing responsibility, highlighting his skills in customer service, maintenance coordination, leasing, and financial management. References are available upon request.
1. David
Gooch
202 Rhymes St.
Rayville, LA 71269
davidmgooch@gmail.com
225-241-0980
Objective:
To obtain full-time employment in a fast-paced and challenging environment with potential for
showcasing quality customer service and leadership.
Accomplished, results-driven property management professional with 6 years of experience,
skilled at providing superior service, seeking a position in residential or commercial property
management.
Highly qualified in service-sales based positions requiring an emphasis on customer/client
satisfaction in a fast-paced environment. Strong interpersonal skills; effective collaboration with
management, vendors, co-workers and clients to build positive and cohesive business
relationships. Multi-tasking, highly organized individual able to effectively prioritize on a daily
basis. A critical thinker and respected liaison for client escalation issues; adept at providing
creative solutions to client problems. Effective mediator, ready to embrace new challenges and
contribute to the organization's overall success.
EXPERIENCE
Account Development Manager, PPG Industries/PPG Paint
Baton Rouge, LA--- September 2015---August 2016
2. Sales representative for world’s largest company
Accomplishments
Maintained 100 existing accounts by keeping professional relationships and giving my
customers the attention as if they were my only customer
Service accounts daily by mapping out my routes with a plan for each day.
Updating CRM with all sales calls, phone calls and cold calls each day.
Excellent closer who gained new accounts regularly, including, LSU, Mexichem, Best Western
Hotels
Worked closely with Project Managers and General Contractors to make sure they used the
right products for the job.
Production Manager, Prestigious Painting and Resurfacing
Baton Rouge, LA --- September 2014---July 2015.
Production Manager for a painting and resurfacing construction company.
Accomplishments
Created a cloud calendar to keep all supervisors, managers and owners aware of the location,
tech and times of all jobs scheduled.
Responsible for scheduling, assigning and organizing all techs and managers with their daily
tasks.
Completely oversaw anywhere from 10-15 employees daily on up to 15 job sites and 20 current
jobs.
Daily communication with managers and maintenance supervisors on statuses of current jobs
as well as going over new jobs scheduled and getting future schedules for jobs.
Maintaining a quality control program to ensure we produce the best quality product for our
clients.
Using my network of property managers to develop business.
Assistant Property Manager, Maestri-Murrell Property Management
The Highland Club Apartments
Baton Rouge, LA --- August 2011---September 2014
Assistant Manager for 247 residential units.
Accomplishments
Communicate regularly with supervisors and owners on vacancy rates, resident issues, physical
condition of the property and financial expenses.
3. Developed new business by establishing a preferred employer program by meeting with
executives of top companies in the area.
Collect rents, deposits and manage accounts receivables in excess of $300,00. monthly.
Directly oversee maintenance supervisor and maintenance team on all make readies, work
orders and special projects.
Schedule and coordinate all of our individual vendors that work on the property as well as
maintain a great business relationship with each of them.
Assistant Property Manager, Maestri-Murrell Property Management
The Village at Juban Lakes
Denham Springs, LA — August 2010---August 2011
I was the Assistant Property Manager for a new construction lease up community with 160 units.
Accomplishments
Assisted management operations for a 160 unit complex
Managed contractors in the completing of the construction phase of the complex
Managed the lease up of all 160 units
Managed accounts receivable on a monthly input in excess of $200,00.
Implemented customer service program.
Resolved resident conflict by remediating outstanding warranty and service issues
Developed new business by establishing a preferred employer program by meeting with
executives of top companies in the area.
Assistant Property Manager, Maestri-Murrell Property Manager
Ivy Park Apartments
Baton Rouge, LA --- April 2010--August 2011
I was the Assistant Property Manager for a luxury 282 Apartment Complex.
Accomplishments
Increased Occupancy by 20%
Managed accounts receivable on a monthly input in excess of $300,00
Scheduled and coordinate with all vendors for work on the property
Directly oversaw completion of turning units
Developed new business by establishing a preferred employer program by meeting with
executives of top companies in the area.
Assistant Property Manager, Maestri-Murrell Property Management
Jefferson Place Condominiums
Baton Rouge, LA --- September 2009---April 2010
4. I was the Assistant Property Manager for a high-end luxury Apartment Complex/Condo
Conversion Project.
Accomplishments
Assisted Management operations for a 254 unit condo-conversion project.
Resolved resident conflict by remediating outstanding warranty and service issues
Managed account receivables on a monthly input in excess of $300,00.
Implemented customer service program
Developed new business by establishing a preferred employer program by meeting with
executives of top companies in the area.
Increased occupancy
Organized and scheduled work orders and coordinated with 3rd party vendors to work on
property.
Leasing Agent, Maestri-Murrell Property Management
The Crossing Apartments
Denham Springs, LA --- June 2009---September 2009
Leasing agent for a HUD Tax Credit Property with 187 units.
Accomplishments
Increased Occupancy by 20%
Brought property to 100% occupied for the first time
Approved all future residents and made sure they were eligible with National HUD Tax Credit
standards
Implemented customer service program
Scheduled all work on property with vendors
Core Strengths
Training/Coaching
Relationship Building and Retention
Owner & Investor Relations
Sales/Marketing
Resident Relationship Management & Complex Problem Resolution
Customer Service/Client Satisfaction
Mediation/Contract Negotiations
Research and Market Analysis
A/R, A/P, Client Expense Management
OSAS (Open System Accounting Software)
Microsoft Office Proficient
