Weitere ähnliche Inhalte Ähnlich wie Global Communications Group Company Overview 2014 (20) Kürzlich hochgeladen (20) Global Communications Group Company Overview 20142. Presentation Outline
Who We Are
What We Do
How We Do It
People, Process, Partners
Service Drilldowns
Partner Overview
Awards and Recognition
Customers
Testimonials
© Copyright 2014 Global Communications Group, Inc. (GCG)
3. Who We Are
A global leader in enterprise consulting for
datacenter, cloud, and telecommunications services.
792 customers
121 consultants
4,528 datacenters
162 solution providers
107 countries
© Copyright 2014 Global Communications Group, Inc. (GCG)
4. What We Do
Provide valuable insight into the latest
technologies, pricing trends, and market players.
Customer-centric solutions
End-to-end capabilities
Global presence
© Copyright 2014 Global Communications Group, Inc. (GCG)
5. How We Do It
Our people, process, and partners ensure material and
meaningful results for your business.
30% average cost savings
Save time and resources
Extension of your IT staff
Single point of contact
© Copyright 2014 Global Communications Group, Inc. (GCG)
6. People
Our sales consultants, engineers, and back office provide
what you need to be empowered.
Advice from industry leaders
Diverse technology backgrounds
Fully dedicated to you
© Copyright 2014 Global Communications Group, Inc. (GCG)
7. IT Lifecycle (Our Process)
AUDIT /
PLAN
DISCOVER
PROCURE
COMPETE
IMPLEMENT
SUPPORT
8. Discover
Review strategy and outlook
Determine priorities
Analyze objectives
Conduct billing analysis
Create baseline inventory
Prepare cost analysis
Interpret contracts
Answer questions
© Copyright 2014 Global Communications Group, Inc. (GCG)
We listen.
Tired of being sold
solutions you don’t need?
9. Audit
Conduct billing analysis
Identify billing disputes
Identify duplicate charges
Identify excess charges
Prepare documentation
Negotiate credit
Monitor payments
© Copyright 2014 Global Communications Group, Inc. (GCG)
77.4% of customers
are incorrectly charged.
Are you one of them?
11. Compete
Develop and write RFP
Finalize RFP with customer
Disperse RFPs to providers
Manage RFP process
Communicate progress
Answer questions
Present bids to customer
© Copyright 2014 Global Communications Group, Inc. (GCG)
Single point of contact.
What if you could focus on
technology rather than
buying it?
12. Procure
Select provider finalists
Review all intangibles
Answer questions
Negotiate contract terms
Submit signed contracts
Coordinate implementation
© Copyright 2014 Global Communications Group, Inc. (GCG)
We are unbiased.
What if you had a partner
that looked after your
best interests?
13. Implement
Coordinate account teams
Assign internal project manager
Compile implementation specifics
Create order inventory
Track orders and due dates
Direct service turn-up
Confirm testing and acceptance
© Copyright 2014 Global Communications Group, Inc. (GCG)
We work for you.
What if you could hire
additional resources
without the cost?
14. Support
Audit first invoices
Maintain inventory
Conduct regular audits
Manage change orders
Coordinate disconnects
Manage trouble tickets
Track action items to resolution
Access 24x7 help desk
© Copyright 2014 Global Communications Group, Inc. (GCG)
More support.
What if you had access to
extra customer service?
15. Service Drilldowns
DATACENTER
CLOUD
TELECOM
Colocation
Public Cloud
Internet
Dedicated Server
Private Cloud
MPLS
Managed Hosting
Cloud Infrastructure (IaaS)
Private Line
Data Storage
Cloud Platform (PaaS)
Metro Ethernet
Disaster Recovery
Cloud Software (SaaS)
Managed Services
Business Continuity
Cloud Applications
Voice
Internet Connectivity
Cloud Storage
Hosted VoIP
Hardware
Cloud Servers
Conferencing
Virtual Desktop (VDI)
Mobility
Top Enterprise Datacenter
Products and Services
Top Enterprise Cloud
Products and Services
Top Telecommunications
Products and Services
16. Partner Overview
Enterprise solutions from 162 partners globally
DATACENTER
CLOUD
TELECOM
HARDWARE
SunGard
Amazon
CenturyLink
Cisco
Equinix
Microsoft
AT&T
Polycom
Savvis
Oracle
Verizon
Avaya
Terremark
Salesforce.com
Level 3
ShoreTel
Digital Realty
Workday
Windstream
Toshiba
AT&T
VMware
XO
Nortel Networks
Telx
Google
Tw Telecom
NEC
Hosting.com
Rackspace
Comcast
Mitel
Viawest
Citrix
MegaPath
Juniper
Top Enterprise
Datacenter Partners
Top Enterprise Cloud
Solution Providers
Top Telecommunications
Providers
Top Equipment and
Hardware Providers
17. Datacenters
Top Domestic and International Datacenters
1901
365 Main
AIS - American IS
Ajubeo
Altus
Anaconda Web
AT&T
Carpathia
CenturyLink
Cloud South
Colo5
Colocation America
Connex
Coresite
CyrusOne
Data Foundry
Digital Realty Trust
DRS
DuPont Fabros
Equinix
FiberMedia
Fortrust
GDS Services
Green House Data
Hosting.com
Hostway
InfoRelay
Internap
Interoute
IO
IP Services
Latisys
Level 3 Communications
Mountain West Technology
Networks
Peak10
Peak
Peer 1 Hosting
PhoenixNAP
Presilient
Profit Bricks
Quality Technology Services
Quest
redIT
Savvis
Server Central
SoftLayer
Sublime IP
Telehouse
Telx
Terremark
Unitas
Viawest
Verizon
Visual Hosting
Windstream
WorldLink
18. Cloud Partners
Top Infrastructure, Platform and Software Cloud Partners
Cloud IaaS
Amazon
ProfitBricks
VMware
Box.com
GoGrid
EMC
Terremark
Rackspace
Joyent
AT&T
LiveOps
OpSource
SoftLayer
HP
Ajubeo
Cloud PaaS
Amazon
OpenStack
Google
Oracle
Force.com
Akamai
Citrix
Appistry
EngineYard
AppScale
CA
GigaSpaces
Visual WebGui
GridGain
Rackspace
Cloud SaaS
Microsoft 365
Google Apps
VM
Oracle
Salesforce.com
LinkedIn
Workday
SAP
NetSuite
ServiceNow
Adobe
Citrix
Rackspace
Amazon
Joyent
19. Telecom Partners
Top Domestic and International Telecom Partners
8x8
ACC Business
Airband
AireSpring
Arkadin
AT&T
Bell Canada
Broad Sky Networks
Broadvox
BullsEye Telecom
Cbeyond
CenturyLink
Charter Cable
China Telecom
China Unicom
Cogent
Comcast
E Street
Easynet
Earthlink
EU Networks
Evolve IP
Global Capacity
GTRI
Globalinx
Granite
GTT
In Contact
Integra
Intercall
KDDI
Level 3
Lightower
LiveOps
Mammoth Networks
Masergy
Megapath
MetTel
MHO Networks
Momentum
Net Wolves
Nitel
NTT Communications
Pacnet
PathSolutions
PCCW
PGI
Reliance Globalcom
Simple Signal
Singtel
Sprint
Star 2 Star
Stratus Networks
TaTa Communications
Telekenex
TelePacific
Telesphere
TeliaSonera
Telnes Broadband
Thinking Phone Networks
Time Warner Cable
Towerstream
Tw Telecom
UNSI
Verizon
West IP Communications
Windstream
XO Communications
Zayo
20. Misc. Partners
Top Domestic and International Miscellaneous Partners
IT Services
Adecco
Agility Recovery
Appia
Dizzion
EdgeCast
Limelight
Akamai
iTechTool
NaviSite
Rapidscale
Tricore Solutions
Mobility/ Wireless
AT&T Wireless
Sprint Wireless
Verizon Wireless
Mobility Solutions
Credit Card Processing
BancTek
Paramount Payment Solutions
Equipment
Cisco
Avaya
ShoreTel
Juniper
Polycom
Mitel
Toshiba
HP
Samsung
Blackbox
21. Customers
Supporting 762 enterprise customers globally
MPLS Network
Internet
Cloud
SIP Trunking
Hosted VoIP
Conferencing
Colocation
Internet
Local & LD
Metro Ethernet
Consulting
Private Line
22. What Our Customers Are Saying…
eBags
ViaSat
iBAHN
“Prompt, excellent
customer service and
follow through…”
“Key contributor to
our accomplishments…”
“Professional and highly
competent support…”
- Thad Mazurczyk, Director of
IT Operations
- Roger Crellin, President
(Americas)
Starz
Transzap
Basin Holdings
“When we need
them, they are there…”
“An extended part of
the Transzap team…”
- Andrew Pergeau, Director of
Satellite Operations
- Bob Fortin, Director of
Technical Operations
“Saved time and effort
by having a single point
of contact…”
- Jeff Schiller, System
Administrator
- Arnie Kilk, Basin Holdings
23. Awards and Recognition
Inc.5000
Fastest Growing Private Companies (2013, 2012)
ColoradoBiz
Top 250 Private Companies (2013, 2012)
AT&T Solution Provider Champion
Silver, Gold, and Bronze (2013, 2012, 2011)
CTP Ascent Awards
Most Charitable Organization (2013)
Advisory Boards
AT&T, CenturyLink, Verizon/Terremark, XO, Savvis, Windstream, MegaPath
© Copyright 2014 Global Communications Group, Inc. (GCG)
Hinweis der Redaktion When working with GCG, we provide valuable insight into the latest technologies, pricing trends and market players. As a result, we are able to provide our customers with customer focused solutions and if you need a complete solution, we can do that as well. We ensure material results such as 30% cost savingsWe ensure meaningful results including saving you time, effort, and the hassle of contacting numerous providers. Our people are industry leaders that are fully dedicated to you. They have diverse technology backgrounds and leverage our network of partner resources.