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  Business Continuity and  Disaster Recovery Planning A panel discussion on recovery planning and related key issues Panel: David Cunningham,  Hildebrandt Baker Robbins Nick L. Krishnani,  Paul, Weiss, Rifkind, Wharton & Garrison LLP   Cliff Forrester,  Shearman & Sterling, LLP February 2, 2010  2:30pm – 3:45pm LegalTech New York 2010
Panel Members ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Law Firm IT Continuity Benchmark (excerpt) Infrastructure Management [Firm Name] Median Firm High Firm Infrastructure Operations Facilities Management Security Management Service Continuity Management + Smooth transitions to EMS for e-mail failures + Crisis communications plans underway + Actual recovery efforts successful î ș Key systems do not meet RTOs and RPOs î ș Document Mgmt and Litigation recoveries untested î ș Annual DR exercises; no actual tests User Management Database Management Desktop Management
Scope of Legal Risk Management ,[object Object],Data Transfer Agreements Consistency ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Security Confidentiality Integrity Access Data Data IT Systems Continuity Recovery Access/Security Third-Party Suppliers Data Facilities Security Damage Environmental Resource Access Data Litigation Support Evidence Chain of Custody Access/Security Vendor Mgmt Data Client Engagements Profitability Quality Scope Control Resource Mgmt Records Mgmt Legal Holds Disaggregation Project Management Data Client Relationships Know Your Client Communications Clients Going Bad Ethical Walls Data Firm Reputation Directors and Officers Communications  Insurance Mediation Data Environment Natural Disasters Epidemics Resource Access Data Market Commoditization Pricing Pressure New Competition Outsourcing Decline in Market Demand Data Practice Profitability Lateral Lawyers Rogue Partners Bad Clients Talent Monitoring Bar Admission Monitoring Data Lawyer Professional Responsibility Malpractice Conflicts Professional Development Data Money Audit Internal Controls Anti-Money Laundering Counter Terrorist Financing Data Employees Employment Fraud Privacy Theft
Key Planning Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample Business Continuity Planning Process
Availability Targets Based on 8,760 hours in a year less 48 hours for planned  downtime = 8,712 hours of availability per year   Availability Annual Downtime Monthly Downtime Weekly Downtime 95% 18 days 1.5 days 8.4 hrs 98% 7.3 days 14.5 hrs 3.4 hrs 99% 3.6 days 7.3 hrs 1.7 hrs 99.5% 44 hrs 3.6 hrs 50 min 99.8% 17 hrs 1.5 hrs 20 min 99.9% 8.7 hrs 43.5 min 10.5 min 99.95% 4.4 hrs 21.8 min 5 min 99.98% 1.7 hrs 8.7 min 2 min 99.99% 52 min 4.4 min 1 min
Sample Technology Recovery Objectives for a Law Firm High Availability Applications Tier 1 Critical RTO < 1 – 4 hours RPO ≀ 1 hour Tier 2 Essential RTO ≀ 1 day RPO ≀ 1-4 hour Tier 3 Important RTO = 2-3 days RPO ≀ 1-4 hour Tier 4 Supporting RTO = 1 week RPO = 4 hr – 1 day Tier 5 Low Priority RTO = N/A RPO ≀ 1 day Phone Systems CRM – Client Contacts Time Entry Imaging System Conf Room Scheduling Email Messaging Accounting Systems – Billing, AP, AR, GL Expense Systems Event Hosting System Internet Access Conflicts/New Business Intake Intranet Recruiting Systems Network / WAN Access Records System Cost Recovery System Library Systems Document Management System Payroll Performance Management Network File Shares - documents Human Resources Systems Financial Reporting Docketing Systems Key Practice-Specific Applications Most Practice-Specific Applications Litigation and Trial Support Other Litigation User Remote Access Public Web Site and Client Extranets Other Marketing Help Desk – Incident Support Help Desk – Full Support Printing Legal Research –Online Access to Accounts
Data Confidentiality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Legal ny 2010 business continuity and disaster recovery session facilitated by dave cunningham feb 2 2010

  • 1. Business Continuity and Disaster Recovery Planning A panel discussion on recovery planning and related key issues Panel: David Cunningham, Hildebrandt Baker Robbins Nick L. Krishnani, Paul, Weiss, Rifkind, Wharton & Garrison LLP Cliff Forrester, Shearman & Sterling, LLP February 2, 2010 2:30pm – 3:45pm LegalTech New York 2010
  • 2.
  • 3. Law Firm IT Continuity Benchmark (excerpt) Infrastructure Management [Firm Name] Median Firm High Firm Infrastructure Operations Facilities Management Security Management Service Continuity Management + Smooth transitions to EMS for e-mail failures + Crisis communications plans underway + Actual recovery efforts successful î ș Key systems do not meet RTOs and RPOs î ș Document Mgmt and Litigation recoveries untested î ș Annual DR exercises; no actual tests User Management Database Management Desktop Management
  • 4.
  • 5.
  • 6. Sample Business Continuity Planning Process
  • 7. Availability Targets Based on 8,760 hours in a year less 48 hours for planned downtime = 8,712 hours of availability per year Availability Annual Downtime Monthly Downtime Weekly Downtime 95% 18 days 1.5 days 8.4 hrs 98% 7.3 days 14.5 hrs 3.4 hrs 99% 3.6 days 7.3 hrs 1.7 hrs 99.5% 44 hrs 3.6 hrs 50 min 99.8% 17 hrs 1.5 hrs 20 min 99.9% 8.7 hrs 43.5 min 10.5 min 99.95% 4.4 hrs 21.8 min 5 min 99.98% 1.7 hrs 8.7 min 2 min 99.99% 52 min 4.4 min 1 min
  • 8. Sample Technology Recovery Objectives for a Law Firm High Availability Applications Tier 1 Critical RTO < 1 – 4 hours RPO ≀ 1 hour Tier 2 Essential RTO ≀ 1 day RPO ≀ 1-4 hour Tier 3 Important RTO = 2-3 days RPO ≀ 1-4 hour Tier 4 Supporting RTO = 1 week RPO = 4 hr – 1 day Tier 5 Low Priority RTO = N/A RPO ≀ 1 day Phone Systems CRM – Client Contacts Time Entry Imaging System Conf Room Scheduling Email Messaging Accounting Systems – Billing, AP, AR, GL Expense Systems Event Hosting System Internet Access Conflicts/New Business Intake Intranet Recruiting Systems Network / WAN Access Records System Cost Recovery System Library Systems Document Management System Payroll Performance Management Network File Shares - documents Human Resources Systems Financial Reporting Docketing Systems Key Practice-Specific Applications Most Practice-Specific Applications Litigation and Trial Support Other Litigation User Remote Access Public Web Site and Client Extranets Other Marketing Help Desk – Incident Support Help Desk – Full Support Printing Legal Research –Online Access to Accounts
  • 9.
  • 10.