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MAKING SOCIAL CENTRAL
Ten ingredients from the
integrated campaigns
cookbook
Featuring... The Top Integrated Social
Campaigns of 2013

Dr Dave Chaffey
SmartInsights.com
Digital marketing strategy advice

@DaveChaffey

#SMM13

1
About Dave Chaffey
 A professional
trainer in digital
marketing since
1997
 Author of 5
bestselling
marketing books
now in their 4th and
5th edition
 Manages
SmartInsights.com
a marketing advice
site with paid
members in over 50
countries
 Insights Director at
agency
ClickThrough
Marketing

@DaveChaffey

#SMM13

2
Campaign ingredient #1?

@DaveChaffey

#SMM13

3
#1 Buzz = “Big Idea”
Engaging + Participative + Shareable
 Example engagement devices:









Search boxes
Questions
Quizzes
Polls
Calculators
Interactive Q&A
Call-backs
Viral games

@DaveChaffey

#SMM13

4
Build in reasons to share + add

@DaveChaffey

#SMM13

5
@DaveChaffey

#SMM13

6
@DaveChaffey

#SMM13

7
Campaign ingredient 2
Big idea connected to campaign goals

@DaveChaffey

#SMM13

8
Interactive and personal

@DaveChaffey

#SMM13

9
Campaign ingredient 3 –
Campaign ingredient #3?
Support Information Foraging

Support content foraging
@DaveChaffey

#SMM13

10
1. Created Demand
2. Dominated SERPs
3. Event Awareness
4. Registrations, Sessions
43k Ebook views - 6 days
1k+ PDF downloads
5k views interviews

500+ social shares
100+ inbound links

@DaveChaffey

#SMM13

11
@DaveChaffey

#SMM13

12
@DaveChaffey

#SMM13

13
Campaign Ingredient 4
Focus on persona Pain + Gain

@DaveChaffey

#SMM13

14
Support prospects on a journey
@DaveChaffey

#SMM13

15
@DaveChaffey

#SMM13

16
Investment criteria?
 Rev/visit
 Demand+ lead gen
 Amplify
 Brand fit
 SEO
 Longevity
 Authority/Thought
Leadership
 Individual pain points?
 Repurposeability
 Risk/reward

Defining priorities for investment?
@DaveChaffey

#SMM13

17
@DaveChaffey

#SMM13

18
@DaveChaffey

#SMM13

19
Campaign Ingredient 5
Don’t forget to build in SEO still

Moz Ranking Factors Autumn 2013
@DaveChaffey

#SMM13

20
@DaveChaffey

#SMM13

21
Campaign ingredient 6?

@DaveChaffey

#SMM13

22
www.tourismirelandtaxichallenge.com

Give your campaign momentum, inertia!
@DaveChaffey

#SMM13

23
Campaign momentum

@DaveChaffey

#SMM13

24
Campaign ingredient 7 - Repurposing

Social Networks
PDF
Direct social messages
Slideshare
Email
Long form interviews
Blog
Single images
Search
All Content & Promotions Consider:



@DaveChaffey

Contribute
Download
Subscribe
Share
Attend Conference

“Findability”
“Engagement”
“Shareability”
#SMM13

25
One Clever Question
You're a secret agent on a mission and you're
having a rendezvous with your agency contact after
pulling a dangerous undercover operation.
You now have a coveted secret. A content
marketing secret.
What secret for achieving success with content
marketing will you share? The content marketing
world depends on it!

@DaveChaffey

#SMM13

26
Key campaign ingredient 8?

@DaveChaffey

#SMM13

27
Segment and target
your influencers

@DaveChaffey

#SMM13

28
Campaign ingredient 9
Paid – Owned – Earned integration

@DaveChaffey

#SMM13

29
@DaveChaffey

#SMM13

30
Ingredient 10 – Keep It Real Time –
Jump on a meme

@DaveChaffey

#SMM13

31
Test approaches. Be Agile.
@DaveChaffey

#SMM13

32
Let’s Connect!
Questions & discussion welcome
SmartInsights.com

uk.linkedin.com/in/davechaffey

 Blog
www.smartinsights.com/blog

www.facebook.com/davechaffey

 Feeds
www.feedburner.com/smartinsights

ww.twitter.com/DaveChaffey

 Email Newsletter
https://plus.google.com/u/0/10625135037962

www.smartinsights.com

2013691

@DaveChaffey

#SMM13

33

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Social media campaigns - 10 ingredients and examples for effective campaigns

Hinweis der Redaktion

  1. Based on common mistakes I see and opportunities for more sophisticated. Showing examples of good practice.Start at centre with some of the mistakes, look at social and head offline. Checklist to review your practice.
  2. http://socialfresh.com/best-worst-content-marketing/
  3. Brief: Encourage people to adopt a more open, optimistic and playful attitude to life and technology.The main attraction was the ability to play a game of Frisbee with the cat from the TV spot by connecting your phone or tablet to your desktop browser meaning you could throw the Frisbee from one device to another. As they played, our cat explained the technology that enabled the game to happen, as well as the ‘Be more dog’ philosophy. Our ‘Dog Bombs’ allowed users to create a customisable video that you could drop on friends as a way of combating any negative, ‘cat-like’ behaviour and give them a nudge to the ‘dog side of life’. We continued to spread the word in social with #Bemoredog and a calendar of events, including a Frisbee drop in parks, a vine film festival and an instagram hijack. The campaign spread across the web quicker than you could say ‘Grumpy cat’. We’re still counting, but the campaign has seen some pretty ‘Dog’ results. Players have thrown over 335,000 frisbees, created over 32,000 Dog Bombs, and used #bemoredog in over 55,000 tweets.
  4. http://www.youtube.com/watch?v=M2nZXRoVTPw It was a pioneering move that drove staggering results; two months after launch the A-Class represented 6.2% of the total hatchback market, brochure requests soared by 140% after the campaign and 77,000 leads were generated overall. Crucially, the average age of people enquiring about the A-Class was ten years younger than the Mercedes-Benz average.
  5. Our best-known campaign would have to be “KLM Surprise”, where a team gave away small gifts to passengers who checked in using Foursquare or Twitter. Other large campaigns included our mile-high dance party “Fly2Miami”, after we lost a bet on Twitter with the Dutch dance scene. One ambitious campaign was “#LiveReply” on YouTube. It took almost 500 volunteers to realise. My personal favourite was “Tile & Inspire”, which brought our Dutch heritage, social media, brand ambassadors, gamification, and our best hardware — planes — together. Even supermodel DoutzenKroes and DJ Armin van Buuren participated! More recently, the much-debated introduction of “Meet & Seat” had CNN’s Richard Quest fascinated.https://blog.klm.com/klm%E2%80%99s-social-media-strategy-part-3/4720/