This document discusses data quality management. It states that data quality is critical for organizational change management and poor data quality results in inaccurate information and poor business performance. It also notes that data quality is a long-term program, not a short-term project. The document provides examples of data models and interfaces and discusses reasons for lack of quality in models like cost, timelines, and culture. It also lists dimensions of data quality such as accuracy, completeness, consistency and validity.