Our society is rapidly evolving towards being information driven. Pretty much every industry and line of business is confronted with increasing amounts of data and a push towards better decision taking. The domain of data governance has transformed into a much broader field of expertise that is about much more than being an honest broker focusing on better definitions and clarify ownership. The rapid adoption of analytics, increasing sets of data sources, HOV (harder to obtain value) data and compliance needs has resulted in mushrooming of often unrelated initiatives. The next generation of Information Governance needs to embrace these developments and use the domain experience to allow the convergence of the disparate initiatives and to use the energy and enable information centric organizations. •Setting the scene: Defining ‘Information Centric Organization’ •Positioning Information Governance in a CDO context: Information innovation as a driver •Drowning in the data lake or having a breach? Data Governance as a safeguard •Defining and selling the information strategy

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An Information
Management and Data
Insight company
Taking Information Governance
to the Next Level:
Creating an Information Centric Organisation
August 18th 2015
Jan Henderyckx
Chair Presidents Council DAMA International
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
• Information Management Analyst,
Consultant and Trainer with Inpuls cvba
•Information Architecture and Strategy, Information Governance,
Data Quality, Business Intelligence, Cross Platform And Cross Database
• Publications: Database Magazine, IDUG journal, CA journal, BMC journal, Information,
• Seminars and workshops: SAI, Adept Events, IRM
•Involvement in non-­‐profit initiatives:
•Director of DAMA BeluxChapter (http://dama-­‐belux.org/)
•Chair Presidents Council DAMA International (http://www.dama.org)
•DAMA International-­‐ICCPLiaison
Your Presenter: Jan Henderyckx
Since 1986
with data
Working
Inpuls Infochannel
Source images
JanHenderyckx , Inpuls_Info

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
#NOHADOOP
Creating an
Information Centric
Organisation
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Most things have
already been invented
Reality check
on “disruptive”

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Most things have
already been invented
Many of the solutions are not
novel
Why now:
Cost value equation has
changed
We are changing the problem
setting, eg. drop the ACID req’s
Ubiquitous computing,
networking, ..
In 1959, Arthur Samuel
defined machine learning
In the 1960s, statisticians used
terms like "Data Fishing" or "Data
Dredging"
Data mining process
(1999 European Cross Industry Standard Process for
Data Mining)
IBM TPF, 1979 In-­‐Memory
Unicom, SolidDB, 1992
ENEA AB, Polyhedra, 1993
CCA, Model 204, 1972 (column store)
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Explosion of informal
events

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Explosion of informal
events
The internet of “everything”
Capture many more events:
Smart Metering,
Fitbit,
“Me”devices,
RFID,
…
Selfies …
Data Growth is
NOT in invoices and products…
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An Information Management and
Data Insight company
Of Data Lakes,
Pools or Puddles

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Of Data Lakes, Pools or
Puddles
Hadoop is here to stay,
but should it push out all the original
inhabitants? Relational, SQL, …
NOHADOOP
The new kid on the block suffers from
the law of preservation of misery.
Don’t move it into area’s it’s not
build for
Hybrid is the answer
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
The rise of small data

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
The rise of small
data
Think weakest link:
A data lake without docking points gives a
lot of insight about something uncertain.
You can’t “statistical relevant”
yourself out of the quality of
master and reference data.
Focus on active
information governance
and data quality.
It’s a mindset
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
The Chief
Data/Digital/Information?
Officer

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
The
Chief Data/Digital/Information?
Officer
Information driven is a mindset that
requires a company-wide approach:
Need someone at C-level to keep the
focus on the program (2020+)
Can either be:
value (innovation)
risk (compliance/CFO) driven
Primarily a business challenge (CIO?)
Chief IMPORTANCE Officer
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An Information Management and
Data Insight company
Make the Data OPEN

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An Information Management and
Data Insight company
Make the Data OPEN
Crowdsource the insight
Data requires a function to create value
Huge potential if we open up the data
but:
beware of semantics (semantic web)
beware of privacy (London bike data)
Governmental push:
EU Open Data, US since 2013, World Bank, …
Local Initiatives
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
“Yes we can.”
But should we?

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Yes we can.
But should we?
The banking crisis was linked to
ungoverned business methods
NSA,Snowden,WikiLeaks have changed
the mindset
Lot’s of compliance drivers relatedto data
Data Privacyis a core value
Authenticity is key
Stay out of the customer personalzone
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Information as
a business model

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Information as a
business model
Lot’s of opportunities
for better/smarter/more efficient:
Private
Omni channel retail
from showroomer to showgroomer
Dropped baskets
Governmental
Fraud detection,
single point of contact, citizen services, …
Lot’s of opportunities
to go out of business:
your competitor might be more information
driven
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Beware of the hoarder

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Beware of the
hoarder
You shouldn't beallowed to get
data unless:
the quality decay rate is consistent
with the effort you are willing to put
in the maintenanceof it.
Data only has value if we have a
function
otherwise it’s a liability (cfr Target)
Need to capture enough metadata
to make sense of it
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Metadata for survival

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An Information Management and
Data Insight company
Metadata for survival
Strong needfor traceabilityand lineage
Where didthis value come from?
Regulatorypressure
Beware of the “Dark Data”
Most IT systems are badly documented
No strong industry standards to facilitate
this
Beware of best of breedsolutions
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
The perfect storm
“We are living in the data age”
reduced:
cost of execution
(hybrid, cloud,storage,network,
processors,…)
increased:
availability of data (sensors,capturing,…)
analytical capability
visualisationtechniques
But it requires:
governance,architecture,
ownership,policy, …., tooling
Data
is
Power©
Kollected

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Data and Information Life Cycle
RELATIONAL
Define the schema and
normalise before you get
started
Govern semantics to
make safe decision
Data
is
Power©
Kollected
#NOSQL
Bring the function
to the data
Get the dataset
and then
try too make sense of it
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Data and Information Life Cycle
Data
Governance
Information
Governance
Defined Data
Undefined Data
Business
Driven
Business &
IT
Driven
Semantics
Managed
“container”
Policy

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
This Information is
safe to take
decisions
INFORMATION READINESS
Sustainable Information Readiness
Gather Serve Dispose
Maintain
Define Refine
Govern
Validate
Steer
Industrialise
Hypothesis testing
This Information is
safe to run
processes
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
HOV1 DATA Analysis models
Manage the
effectiveness of
your investment
Data
Engineer
Data
Scientist
Business Expert Strategic
Steering
Hypothesis
Industrialise
HOV1 aka BIG Data

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Data Driven?
From: data mart to insight to action
Events
next best
action
Measure Understand Act
ANALYTICS
Object
Object
Events
Events
Events
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
The bigger picture
RISK
Operational
Insight
Governance
INFORMATION READINESS
Steer This Information is
safe to take
decisions
This Information is
safe to run
processes
Information
Data
Information
Analysis
Strategic
Tactic
Operational
Strategic differentiatio n
Tactic steering
Operational Efficiency
Tactic steering
Operational support
Insight creation
Hypothesis testing
Performance mgt.
Budgeting & forecasting
Metrics & Scorecards
Internal Drivers External Drivers

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Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Act now to get a consistent approach
Monthy Python
Silly Olympics
100 m for orientation
challenged people
Copyright–AllIntellectualRightsReserved2015inpulscvba,
An Information Management and
Data Insight company
Inpuls
Duwijckstraat 17
2500 Lier
Belgium
T +32 3 443 17 43
M +32 475 94 14 51
Email: Jan.Henderyckx@inpuls.eu
Web: www.inpuls.eu
Inpuls Infochannel
Thank you
An Information Management and Data Insight company
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An Information Management and
Data Insight company 33