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“Data-driven Marketing
is not innovative!”
What is Data-driven
Marketing?
Don’t just publish!
Personalize!
Based on data!
In real-time!
DATA
INSIGHTS
CREATIVE
PERSONALIZATION
AUTOMATION &
INTELLIGENCE
Data Insights
Consumer Buying
Behavior
Contextual
Information
Device
Information
Time / Day
Information
TV / Movie
Interests
Finance
Information /
Household Income
GEO-Location
Data
Automation & Intelligence
A media agency
cannot handle
40.000 small
campaigns!
How can the
process be
automated?
Creative Personalization
Personalize with dynamicBut the impact …
Combine with real-time trigger
media buy creative
30% 70%
Imagery Copy Video Color
Animation Button Exit URLs Fonts
“Data-driven Marketing
is not innovative, but
necessary!”
The evolution of Data-driven Marketing within the
Data-driven Economy
CRM Automation
2002
Marketing Automation
2005
Data Management &
Real-Time Advertising
2010
Creative & Data
Management
2015
Information Asymmetry Machine Learning Market Concentration New way of exchange System Risk
Data-driven Economy
Early 21st century
2nd incremental Innovation Trend Must-Have1st incremental Innovation
WhysomebrandsstillthinkData-driven
Marketingisinnovative?
Creative
Agency
Brand
Media
Agency
Marketing
Technology
Old Mar Tech Model New Mar Tech Model
Creative
Agency
Brand
Media
Agency
• Transparency
• Knowledge Transfer
• Data Ownership
• Testing
Marketing
Technology
Why should Data-driven Marketing have long been
a part of your business?
Benefits
SALES EFFECTIVENESS
PERSONALIZATION
.
GENERATING INSIGHTS
EFFICIENCY IN MEDIA BUYING
.
What are the
challenges in Data-
driven Marketing
in 2018?
Data-drivenMarketingchallenges
Data
Partnerships
Blockchain for
advertising
Brand &
Data Safety
Regulation in law
on data
Data Partnerships
1st Party Data
Your Audience Data; Collected directly from your
sources (CRM Data, Subscription Data, Social Data,
etc.)
2nd Party Data
Someone else’s 1st Party Data
3rd Party Data
Aggregated Data from various sources
(The large volume and broad scope are some of the primary
benefits of third party data. The downside is that you don’t
know the original source of the data.)
Single Sign-On
Data Security
Verimi: European Data & Identity Platform
Marketing Data Alliance
Single Sign-On / Marketing Permission
Audience Sharing
Blockchain for advertising
User /
Potential
Customers
Publisher
Advertiser
Crypto Platform
Brands buy ad inventory from a Crypto Platform
using Crypto tokens
Crypto Platform pushes advertisements to
publishers
Advertisements serving
transactions are recorded in
blockchain for transparency
and audit
At the end of the campaign, Crypto Platforms
rewards token to publishers
Blockchain is an ledger or record of transactions between a network of participants.
Brand & Data Safety
December 2017
January 2018
September 2017
May 2018
Regulation in law on data
Are there any new regulations?
Should I take the new regulations seriously?
What are the renewals?
How does it impact advertising?
Automated
Data
Management
Tracking
Record
Disposal
Consent of
the
consumer
Right to be
forgotten
Record-
keeping
requirements
Penalties: 4% of annual global revenue or 20 Mio.
€ (whichever is greater)
GDPR (General Data Protection Regulation):
25. May 2018
“Data-driven Marketing is not
innovative, but necessary!
Furthermore new challenges
have to be mastered!”
This publication contains general information only, and none of the member
firms of Deloitte Touche Tohmatsu Limited, its member firms, or their related
entities (collective, the “Deloitte Network”) is, by means of this publication,
rendering professional advice or services. Before making any decision or taking
any action that may affect your business, you should consult a qualified
professional adviser. No entity in the Deloitte Network shall be responsible for
any loss whatsoever sustained by any person who relies on this publication.
As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary
of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description
of the legal structure of Deloitte USA LLP, Deloitte LLP and their respective
subsidiaries. Certain services may not be available to attest clients under
the rules and regulations of public accounting.
Copyright © 2017 Deloitte Development LLC.
All rights reserved. Member of Deloitte Touche Tohmatsu Limited
Thank you.
Jan Kempelmann
Contact: jkempelmann@deloitte.de

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Data Driven Marketing is not innovative. Jan Kempelmann, Deloitte Digital Germany

  • 2. What is Data-driven Marketing? Don’t just publish! Personalize! Based on data! In real-time! DATA INSIGHTS CREATIVE PERSONALIZATION AUTOMATION & INTELLIGENCE
  • 3. Data Insights Consumer Buying Behavior Contextual Information Device Information Time / Day Information TV / Movie Interests Finance Information / Household Income GEO-Location Data
  • 4. Automation & Intelligence A media agency cannot handle 40.000 small campaigns! How can the process be automated?
  • 5. Creative Personalization Personalize with dynamicBut the impact … Combine with real-time trigger media buy creative 30% 70% Imagery Copy Video Color Animation Button Exit URLs Fonts
  • 6. “Data-driven Marketing is not innovative, but necessary!”
  • 7. The evolution of Data-driven Marketing within the Data-driven Economy CRM Automation 2002 Marketing Automation 2005 Data Management & Real-Time Advertising 2010 Creative & Data Management 2015 Information Asymmetry Machine Learning Market Concentration New way of exchange System Risk Data-driven Economy Early 21st century 2nd incremental Innovation Trend Must-Have1st incremental Innovation
  • 8. WhysomebrandsstillthinkData-driven Marketingisinnovative? Creative Agency Brand Media Agency Marketing Technology Old Mar Tech Model New Mar Tech Model Creative Agency Brand Media Agency • Transparency • Knowledge Transfer • Data Ownership • Testing Marketing Technology
  • 9. Why should Data-driven Marketing have long been a part of your business? Benefits SALES EFFECTIVENESS PERSONALIZATION . GENERATING INSIGHTS EFFICIENCY IN MEDIA BUYING .
  • 10. What are the challenges in Data- driven Marketing in 2018?
  • 12. Data Partnerships 1st Party Data Your Audience Data; Collected directly from your sources (CRM Data, Subscription Data, Social Data, etc.) 2nd Party Data Someone else’s 1st Party Data 3rd Party Data Aggregated Data from various sources (The large volume and broad scope are some of the primary benefits of third party data. The downside is that you don’t know the original source of the data.) Single Sign-On Data Security Verimi: European Data & Identity Platform Marketing Data Alliance Single Sign-On / Marketing Permission Audience Sharing
  • 13. Blockchain for advertising User / Potential Customers Publisher Advertiser Crypto Platform Brands buy ad inventory from a Crypto Platform using Crypto tokens Crypto Platform pushes advertisements to publishers Advertisements serving transactions are recorded in blockchain for transparency and audit At the end of the campaign, Crypto Platforms rewards token to publishers Blockchain is an ledger or record of transactions between a network of participants.
  • 14. Brand & Data Safety December 2017 January 2018 September 2017 May 2018
  • 15. Regulation in law on data Are there any new regulations? Should I take the new regulations seriously? What are the renewals? How does it impact advertising? Automated Data Management Tracking Record Disposal Consent of the consumer Right to be forgotten Record- keeping requirements Penalties: 4% of annual global revenue or 20 Mio. € (whichever is greater) GDPR (General Data Protection Regulation): 25. May 2018
  • 16. “Data-driven Marketing is not innovative, but necessary! Furthermore new challenges have to be mastered!”
  • 17. This publication contains general information only, and none of the member firms of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collective, the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication. As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte USA LLP, Deloitte LLP and their respective subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright © 2017 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited Thank you. Jan Kempelmann Contact: jkempelmann@deloitte.de