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PEOPLE 
MATTER 
People, Performance and Profit in the Supply Chain 
Why People Matter. Creating Results.! 
Presented at the 3rd Global Logistics & Cargo Symposium 
Malaysia October 2014 
A Presentation by: 
Darryl Judd l Global Chief Operating Officer
Dynamic Shift changing the 
supply chain landscape forever 
• Structural Market Changes - Air to Ocean, Asia as a 
Domestic Economy 
• Changing Inventory Strategies 
• Increasing Impact of Dynamic Manufacturing, Near 
Shoring & FTA’s 
• Changes in wealth distribution increasing the 
importance of Emerging Markets 
• Cost pressures from inflation particularly salaries, land 
Corporate Advisory l Executive Search l Logistics Academy
Future Prospects but Differing 
Business Model 
• Global Trade to rise threefold by 2030 
• By 2030, 23% of the World’s Population will be in 
the USA, Australia and Europe 
• Middle-class to reach 5bn people by 2030; 3.5bn 
in the Asia-Pacific boosting private consumption 
• Industrial production in emerging markets tripled 
in the last 20 years and triple again in the next 20 
years 
• Jobless rates near all time lows in ASEAN 
Sources: PWC, Transport & Logistics 2030 Report / Airbus Global Market Forecast / IMF 
Corporate Advisory l Executive Search l Logistics Academy 
ASEAN Real GDP Growth 
5.6% 
5.5% 
5.4% 
5.3% 
5.2% 
5.1% 
5.0% 
4.9% 
2014 
2015 
2016
Growth in a Changing 
Environment is Fragile 
• Depends on our ability to remain globally competitive as costs increase 
• Innovate ahead of customer demand 
• Monetary & Inflationary Controls 
• Increasing Business Productivity e.g. 
- Up-skilling labour force 
- Improving Leadership capabilities 
- Creating a larger pool of talent through Education & Training 
- Deploying Supply Chain Innovation & Technology for visibility and agility 
• Sustainability of all elements within business 
Corporate Advisory l Executive Search l Logistics Academy
Today’s Leadership Challenge 
is simple 
With markets shifting, 
organisations need new ways to 
manage their customer value 
proposition, strategies, costs and 
most importantly their people 
Corporate Advisory l Executive Search l Logistics Academy
Think Smarter and Act With 
Purpose 
• Globalized Leadership in a supply chain world without 
borders 
• Closer collaboration with customers – better visibility / 
forecasting 
• Ahead of the curve in aligning supply chain capacity 
with demand and prepare for volatility 
• Better equip and skill our people to increase productivity 
• Position Supply Chain as a Market Creator – opening 
opportunities with innovation and solutions leadership 
Corporate Advisory l Executive Search l Logistics Academy
36% 
” 
of employers 
Globally report talent 
shortages in 2014 – 
The highest percentage 
in 7 years. 
” 
Corporate Advisory l Executive Search l Logistics Academy
Products and Process is important 
but People Are The Enablers 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
Reduced 
Ability 
To 
Serve 
Client 
Reduced 
CompeAAveness/ 
ProducAvity 
Increased 
Employee 
Turnover 
Reduced 
InnovaAon 
and 
CreaAvity 
Higher 
CompensaAon 
Costs 
Lower 
Employee 
Engagement/ 
Morale 
Corporate Advisory l Executive Search l Logistics Academy 
” 
The issue of most 
concern for employers 
is how talent shortages 
undermine their ability 
to serve clients, and 
reduce productivity & 
competitiveness 
” 
Impact of talent shortages on organisations
• Define Company Culture, 
Employer Brand & Identity 
• Keep Training & Development 
Fluid 
• Build An Agile Human Resources 
Architecture 
• Increase Workplace Diversity and 
Talent Pipelines 
• Develop Leadership 
25%! of 
respondents 
with 
talent 
shortages 
are 
preparing 
to 
adopt 
new, 
alternaAve 
work 
models 
47%! 
of 
companies 
are 
addressing 
talent 
shortages 
by 
adopAng 
new 
HR 
& 
people 
pracAces 
23%! 
of 
respondents 
are 
searching 
for 
new 
talent 
sources, 
typically 
by 
recruiAng 
from 
untapped 
or 
under-­‐tapped 
talent 
pools 
No Silver Bullet 
can fix the challenge 
faced 
Corporate Advisory l Executive Search l Logistics Academy
Prioritize and develop a 
Leadership Pipeline with a 
focus on results and employ 
nurturers who will share 
knowledge 
Corporate Advisory l Executive Search l Logistics Academy
Actively encourage future leaders 
Building global champions 
extending their functional 
responsibilities to gain broader 
Corporate Advisory l Executive Search l Logistics Academy
Knowledge can empower a 
workforce 
Invest in global training programs, 
higher education and manage 
careers carefully 
Corporate Advisory l Executive Search l Logistics Academy
Attracting, recruiting and retaining 
individual leadership talent is 
imperative for success, so make 
this a key agenda item 
Corporate Advisory l Executive Search l Logistics Academy
Get smart with your 
compensation and benefits 
offering 
• Be market competitive 
• Reward for professional growth and 
performance 
• Creative approach to compete with 
the so called ‘more appealing’ 
sectors 
• Introduce non-financial incentives 
2015 Wage Increase Forecast 
12.0% 
10.0% 
8.0% 
6.0% 
4.0% 
2.0% 
Corporate Advisory l Executive Search l Logistics Academy 
8.3% 
10.8% 
11.0% 
9.5% 
5.7% 
4.5% 
0.0%
Attracting a diversity of talent and 
managing their future skills 
development is critical to right 
shaping your leadership team 
Corporate Advisory l Executive Search l Logistics Academy
Engage early and Engage 
often for tomorrows future 
leaders 
• Understand the generation target – what 
ticks… 
• Early and consistent engagement is critical 
• Adopt humanized technology – get savvy 
• Creative brand energy 
• Inspire – promote the potential advancement 
Corporate Advisory l Executive Search l Logistics Academy
The Leadership Commitment 
and Vision will win talent battle 
• Lead in Diversity Management 
• Attract Younger Talent & Encourage Elders to Stay 
• Invest in your future stars whilst Educating for the future 
• Blended work force with International Talent and 
Energize the Graduates 
• Build The Employer Brand 
• Refine Recruitment & Retention Practices 
• Smarter Compensation & Incentives 
Corporate Advisory l Executive Search l Logistics Academy
Logistics Executive Group 
Suite 32,3 Church Street 
#25-00 Samsung Hub 
Singapore 049483 
Darryl Judd l Global Chief Operating Officer 
DarrylJ@LogisticsExecutive.com 
www.LogisticsExecutive.com 
Logistics Executive has studied workplace behavior and team dynamics 
in the Supply Chain and Logistics industry cross-culturally. For 15 years 
we have assisted multinational companies to develop people strategies, 
led talent attraction programs, defined and implemented business 
processes and provided expert consulting that has impacted 
organizations with positive business outcomes. 
Melbourne Ÿ Sydney Ÿ Brisbane Ÿ Singapore Ÿ Hong Kong Ÿ Shanghai 
Mumbai Ÿ Delhi Ÿ Chennai Ÿ Dubai Ÿ Ireland Ÿ London

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People matter creating results malaysia oct 14

  • 1. PEOPLE MATTER People, Performance and Profit in the Supply Chain Why People Matter. Creating Results.! Presented at the 3rd Global Logistics & Cargo Symposium Malaysia October 2014 A Presentation by: Darryl Judd l Global Chief Operating Officer
  • 2. Dynamic Shift changing the supply chain landscape forever • Structural Market Changes - Air to Ocean, Asia as a Domestic Economy • Changing Inventory Strategies • Increasing Impact of Dynamic Manufacturing, Near Shoring & FTA’s • Changes in wealth distribution increasing the importance of Emerging Markets • Cost pressures from inflation particularly salaries, land Corporate Advisory l Executive Search l Logistics Academy
  • 3. Future Prospects but Differing Business Model • Global Trade to rise threefold by 2030 • By 2030, 23% of the World’s Population will be in the USA, Australia and Europe • Middle-class to reach 5bn people by 2030; 3.5bn in the Asia-Pacific boosting private consumption • Industrial production in emerging markets tripled in the last 20 years and triple again in the next 20 years • Jobless rates near all time lows in ASEAN Sources: PWC, Transport & Logistics 2030 Report / Airbus Global Market Forecast / IMF Corporate Advisory l Executive Search l Logistics Academy ASEAN Real GDP Growth 5.6% 5.5% 5.4% 5.3% 5.2% 5.1% 5.0% 4.9% 2014 2015 2016
  • 4. Growth in a Changing Environment is Fragile • Depends on our ability to remain globally competitive as costs increase • Innovate ahead of customer demand • Monetary & Inflationary Controls • Increasing Business Productivity e.g. - Up-skilling labour force - Improving Leadership capabilities - Creating a larger pool of talent through Education & Training - Deploying Supply Chain Innovation & Technology for visibility and agility • Sustainability of all elements within business Corporate Advisory l Executive Search l Logistics Academy
  • 5. Today’s Leadership Challenge is simple With markets shifting, organisations need new ways to manage their customer value proposition, strategies, costs and most importantly their people Corporate Advisory l Executive Search l Logistics Academy
  • 6. Think Smarter and Act With Purpose • Globalized Leadership in a supply chain world without borders • Closer collaboration with customers – better visibility / forecasting • Ahead of the curve in aligning supply chain capacity with demand and prepare for volatility • Better equip and skill our people to increase productivity • Position Supply Chain as a Market Creator – opening opportunities with innovation and solutions leadership Corporate Advisory l Executive Search l Logistics Academy
  • 7. 36% ” of employers Globally report talent shortages in 2014 – The highest percentage in 7 years. ” Corporate Advisory l Executive Search l Logistics Academy
  • 8. Products and Process is important but People Are The Enablers 0% 10% 20% 30% 40% 50% 60% Reduced Ability To Serve Client Reduced CompeAAveness/ ProducAvity Increased Employee Turnover Reduced InnovaAon and CreaAvity Higher CompensaAon Costs Lower Employee Engagement/ Morale Corporate Advisory l Executive Search l Logistics Academy ” The issue of most concern for employers is how talent shortages undermine their ability to serve clients, and reduce productivity & competitiveness ” Impact of talent shortages on organisations
  • 9. • Define Company Culture, Employer Brand & Identity • Keep Training & Development Fluid • Build An Agile Human Resources Architecture • Increase Workplace Diversity and Talent Pipelines • Develop Leadership 25%! of respondents with talent shortages are preparing to adopt new, alternaAve work models 47%! of companies are addressing talent shortages by adopAng new HR & people pracAces 23%! of respondents are searching for new talent sources, typically by recruiAng from untapped or under-­‐tapped talent pools No Silver Bullet can fix the challenge faced Corporate Advisory l Executive Search l Logistics Academy
  • 10. Prioritize and develop a Leadership Pipeline with a focus on results and employ nurturers who will share knowledge Corporate Advisory l Executive Search l Logistics Academy
  • 11. Actively encourage future leaders Building global champions extending their functional responsibilities to gain broader Corporate Advisory l Executive Search l Logistics Academy
  • 12. Knowledge can empower a workforce Invest in global training programs, higher education and manage careers carefully Corporate Advisory l Executive Search l Logistics Academy
  • 13. Attracting, recruiting and retaining individual leadership talent is imperative for success, so make this a key agenda item Corporate Advisory l Executive Search l Logistics Academy
  • 14. Get smart with your compensation and benefits offering • Be market competitive • Reward for professional growth and performance • Creative approach to compete with the so called ‘more appealing’ sectors • Introduce non-financial incentives 2015 Wage Increase Forecast 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% Corporate Advisory l Executive Search l Logistics Academy 8.3% 10.8% 11.0% 9.5% 5.7% 4.5% 0.0%
  • 15. Attracting a diversity of talent and managing their future skills development is critical to right shaping your leadership team Corporate Advisory l Executive Search l Logistics Academy
  • 16. Engage early and Engage often for tomorrows future leaders • Understand the generation target – what ticks… • Early and consistent engagement is critical • Adopt humanized technology – get savvy • Creative brand energy • Inspire – promote the potential advancement Corporate Advisory l Executive Search l Logistics Academy
  • 17. The Leadership Commitment and Vision will win talent battle • Lead in Diversity Management • Attract Younger Talent & Encourage Elders to Stay • Invest in your future stars whilst Educating for the future • Blended work force with International Talent and Energize the Graduates • Build The Employer Brand • Refine Recruitment & Retention Practices • Smarter Compensation & Incentives Corporate Advisory l Executive Search l Logistics Academy
  • 18. Logistics Executive Group Suite 32,3 Church Street #25-00 Samsung Hub Singapore 049483 Darryl Judd l Global Chief Operating Officer DarrylJ@LogisticsExecutive.com www.LogisticsExecutive.com Logistics Executive has studied workplace behavior and team dynamics in the Supply Chain and Logistics industry cross-culturally. For 15 years we have assisted multinational companies to develop people strategies, led talent attraction programs, defined and implemented business processes and provided expert consulting that has impacted organizations with positive business outcomes. Melbourne Ÿ Sydney Ÿ Brisbane Ÿ Singapore Ÿ Hong Kong Ÿ Shanghai Mumbai Ÿ Delhi Ÿ Chennai Ÿ Dubai Ÿ Ireland Ÿ London