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IDG NORDICS DEMAND GENERATION
Account Based Marketing update
IDG Connect
2
Identify in-market
purchase intent and
buying teams
IDG’s high quality first
party data derived from:
IDG premium media brands offer a focus on tech
audiences and enables marketers to reach their targets
PREMIUM BRANDS + QUALITY
DATA
IDG Brands
44M 147
COUNTRIES
3
SWEDEN
650,531
NORWAY
346,531
FINLAND
118,114
65%
IT
63%
IT
54%
IT
61%
IT
DENMARK
317,826
% by Company Size
20,000 >
10,000 – 19,999
5,000 – 9,999
1,000 – 4,999
500 – 999
100 – 499
50 - 99
< 50
12%
8%
8%
17%
14%
9%
7%
25%
4
9%
8%
51%
5%
7%
4%
8%
8%
Application
Development
Backup/Storage
Cloud /
Virtualisation
CRM/Business
Intelligence
Job Title
Total
899
Company Size
28% 20% 19% 14% 10% 19% 22% 26%
72% 80% 81% 86% 90% 81% 78% 74%
0%
20%
40%
60%
80%
100%
1-499 500+
What projects do you think your
organisation may undertake in the
next 12 months?
56% 57% 64% 69% 65%
47%
70% 66%
14% 10%
11% 8% 10%
9%
5%
11% 13%
10% 6%
13%
11%
10% 11%9%
Application
Development
Backup/Storage Cloud /
Virtualisation
CRM/Business
Intelligence
Data Centre IT-as-a-Service Mobility Security
IT Management: Manager IT Management: Technical Consultant
IT Management: Director IT Management: CIO, CTO, CSO
Planned Project - Sweden
5
16%
25%
12%10%
15%
22%
Database as a service
Infrastructure as a
service
Middleware
Other
Platform as a service
44
%
24
%
20
%
4%
8%
Job Title
Total
155
Company Size
20% 24%
11%
27%
8%
24%
80% 76%
89%
73%
92%
76%
0%
50%
100%
1-499 500+
Which areas of technology investment
will benefit from cloud services?
Database as a service Infrastructure as a service Middleware Other Platform as a service Software as a service
53
%
18
%
8%
58
%16
%
21
%
73
%
13
%
58
%17
%
13
%
4%
8%
50
%
15
%
12
%
9%
6%
0%
Cloud Services - Sweden
IT Management: Manager
IT Management: Director
IT Management: Technical Consultant
IT Management: CIO, CTO, CSO
Other: IT Staff
Business Management: CFO, Controller, Treasurer
Business Management: CEO, COO, Chairman, President
Business Management: Director, Manager
6
IDG DIRECT: IN-HOUSE CONTACT CENTER
MANAGING, PROTECTING AND INTEGRATING
DATA
Branded
conversation
and research
to deliver qualified
leads anywhere
in the world
Providing protected data
High quality data is integrated
with demand generation
Know where calls are
being generated
55,000 calls/day globally, offering
added scale for demand generation
MARKET
CHALLENGE
8
25%
NEW DECISION MAKERS
Source: 2013 IDC Black Book
2013
40%
2016
Line of Business (LOB)
professionals are an
increasingly important
voice in new IT initiatives
The rise of LOB
9
BUYING TEAM
COMPLEXITY
A challenging market:
50% of buyers admit that emotion is driver in how they buy
Technology***
Buyers are two-thirds to 90%
of the way through their
journey before they reach out
to a vendor*
67% of marketers want
improved data accuracy****
Shortlist content carries
24% more weight than
education**
Average of 16 buying
team members at site
level**
*Source: Forrester
** Source: IDG Connect buyer research 2015
*** Source: IDG Connect Emotional buyer research 2016
*** Teradata 2015 Global Data-Driven Marketing Survey: Progressing Toward True Individualization
10
Sales ready leads
What are they viewing?
Who do they use?
What they are doing?
Agreement to speak
Premium
Audience
CUSTOMERS WANT MORE
New customers
11
DEVELOPING A
STRATEGIC APPROACH
TO ACCOUNT BASED
MARKETING
12
“We believe strongly that
account-based marketing
will take off this year as
more B2B marketers
recognize the value of
delivering the right
message at the right time
to the right account”
LUMA CALLING OUT ABM AS
TREND TO WATCH IN 2016
13
Create relevant content
based on buying stage
and buyer persona
Personalise content
Create high value
content that is unique
for you target accounts
Deliver content based
on function and role
BUYER STAGERELEVANT CONTENT METRICS
What buying stage is
the contact at?
Site or HQ level
Identify level of
influence
What stage of the
buying cycle is the
account in?
Content impact
Stage of buying process
No of buyers
Type of project
Contacts with intent
CREATING AN EFFECTIVE ABM PROGRAM
14
ABM360 : A COMPLETE ACCOUNT-BASED MARKETING
SUITE
The IDG Connect advantage
1. First party global data
2. Full BI analysis at buyer level
3. Established demand generation solutions
4. One point of contact
5. Over 100 ABM campaigns conducted in 12
months
6. Customisable data segments
First Party Data
Tech Domain
Expertise
360° Marketing
Capabilities
TM
ALLOWS YOU TO TARGET ONLY THE COMPANIES AND THE
INDIVIDUALS WITHIN THOSE COMPANIES THAT MATTER
MOST FOR YOUR MARKETING NEEDS.
Build. Measure. Score.
Aggregates data
intent signals from
IDG proprietary first-
party data sources
across target
account companies.
How it Works:
Benefits:
IDG uncovers buying teams within a target
account to deliver data-rich, high quality leads.
Provides actionable
sales intelligence at the
company and individual
level with enhanced
lead generation.
Validates reading of
intent signals with
BANT style
qualification to
identify specific
projects and
opportunities.
In-depth account-
by-account
reporting with
actionable data and
multiple contacts
per company.
Overview:
Gather data-driven
insights on company
activity and high
quality individual
leads that are ready
to convert.
16
ABM EXECUTIVE INTERVIEWS: DEEP INSIGHT TO
EXECUTIVE LEVEL BUYING BEHAVIOUR
1. Obtain audience insight on key IT area from
target account list
2. 10-15 minute interview conducted
3. Supply of transcript and company
name to assist with wider marketing needs
4. Use findings to support quantitative research
and for marketing communication
Solution:
Identify trends and challenges around
Data integration from target account list
across 5 countries. To use interviews to
help structure survey for wider
content project
Goal:
20,000 words
of intelligence
20 Interviews
C-Suite
Target account
Additional
Persona scan
offered
17
COMPLETE DATA SOLUTIONS AND TARGETED DEMAND GENERATION
DATA SOLUTIONS
KEY DECISION
MAKERS
PROJECT
STAKEHOLDER
WITH DECISION POWER
BUSINESS
CHALLENGES, TOPICAL
INTEREST, TRIGGERS,
BRAND
ADVOCATE/MIND SHARE
VERIFIED BUSINESS
CONTACT INFORMATION
AUDIENCE
INTELLIGENCE
FULL DATA ANALYSIS
AND INTELLIGENCE
ACCOUNT BEHAVIOUR
BRAND POSITION
BUYER EDGE
ACCOUNT
TARGETING
BUYER
SUPPLIED ACCOUNT
LIST
FORTUNE 2000 AND
LOCAL MARKET LISTED
COMPANIES
INSTALLBASE
TARGETING
PROJECT
IDENTIFICATION
DATA ANALYSIS TO
UNCOVER PROJECTS
ENGAGE BUYING TEAM
MEMBERS
DELIVER HQL LEADS
NURTURE LONG TERM
PROJECTS
18
IDG CONNECT
ECHO
ACTIONABLE AUDIENCE TARGETING
19
First party non-anonymous data
Ability to target accounts on global scale
Reporting on account level interactions
Integrate with ABM demand generation
Create an Always on Campaign
3,800 SENIOR
BUYERS
FULL PROFILE
ACCOUNT
ANALYSIS
147 COUNTRIES
TARGET ACCOUNTS
LIST CAN BE SPLIT
BY COUNTRY AND
REGION
SEGMENT BY:
TOPIC INTEREST
PLANNED PROJECT
VERTICAL
SURROUND
ACCOUNTS WITH
PLANNED IT
PROJECTS
ECHOUSING THE POWER AND AUDIENCE OF IDG CONNECT
TO CREATE HIGHLY TARGETED CAMPAIGNS TO
SUPPORT ABM DEMAND GENERATION INITIATIVES
BUILDING GLOBAL
ALWAYS ON CAMPAIGNS
SEGMENT BY COUNTRY, ACCOUNT, PROJECT, THEME
TO BUILD SEGEMENTS WITH LESS WASTAGE
20
42,461
.
North America
12,773
.
Europe
1,033
.
South America
3,387
APAC
597
Africa
954
1,141 1,113 1,149 1,150
782
0
500
1000
1500
2015 2014 2013 2012 2011 2010
Company Rank Unique Companies with Project Identified
1 – 500 166
501 – 1,000 115
1,001 – 1,500 96
1,501 – 2,000 58
Total Projects
Identified
435
Historical Engagement:
Projects Identified:
.
Middle East
525
FORBES 2000 CONTENT ENGAGEMENT
21
FORTUNE 2000 BUYING
INTENTIONS
39%
11%10%
9%
9%
7%
7%
6% 1%1% 0%
Cloud/Virtualisation Application Development
IT-as-a-Service Security
Mobility Backup/Storage
Data Centre CRM/Business Intelligence
Archiving Data Center
Analytics
44%17%
4%
25%
3%
6%
3,800+ BUYERS
FORBES 2000 AUDIENCE INTELLIGENCE
22
762 CONTACTS IDENTIFIED
3,294 IMPRESSIONS SERVED
4 PERSONAS ENGAGED VIA CLICK
2 LOCATIONS (LONDON AND DUBLIN)
IT MANAGEMENT AND TECHICAL DECISION MAKER
CONSISTENT DOWNLOAD ACTIVITY WITH APPLICATION DEPLOYMENT,
INFASTRUCTURE MANAGEMENT, ENTERPRISE APPLICATION INTEGRATION
AND SALESFORCE AUTOMATION
BOTH LONDON AND DUBLIN LOCATIONS CITED PLANNED APPLICATION
DEVELOPMENT PROJECT
36 LEADS DELIVERED
SAMPLE REPORT
23
ABM 360
SUPPLY TARGET
ACCOUNT LIST TO
CREATE HIGHLY
TARGETED
SEGMENT INTEGRATE DISPLAY
WITH TARGET
ACCOUNT DEMAND
GENERATION
CREATE ALWAYS ON
CAMPAIGN TO
MAXIMISE
TARGETING
24
FORBES
2000
GLOBAL
COUNTRY SEGMENT
SENIORITY
3,000+ ACTIVE
PROJECTS
ABILITY TO
SEGMENT BY
CONTENT
CONSUMPTION
PROJECT SCOPE
25
CONTENT
INTEREST
CONTENT
ENGAGEMENT
INDIVIDUALS WHO
HAVE DOWNLOADED
SPECIFIC CONTENT
BY TOPIC
SEGMENT BY KEY
THEMES SUCH AS
PRIVATE CLOUD
26
COMPETITOR
ENGAGEMENT
INCREASE BRAND
AND SHARE OF
VOICE AGAINST
COMPETITOR SET IDENTIFY KEY
COMPETITOR SET
TARCK AND ENGAGE
TO AUDIENCE WHO
HAVE DOWNLOADED
AND ACCESSED
COMPEITOR
CONTENT
27
PROJECT
LEADERSHIP
CREATE SUPER
DATA SEGMENT OF
INDIVIDUALS
WITH PLANNED
IT PROJECT
OVER 30,000
PROJECTS
IDENTIFIED
BUILD BRAND
PROPOSITION AND
PUSH ADVERT
CREATIVE TO
INDIVIDUALS WITH
PROJECTS
28
EXTEND TO LINE
OF BUSINESS
PERSONAS
HUMAN RESOURCE,
MARKETING,
FINANCE, FACILITIES
FURTHER SEGMENT
BY FORBES 2000 OR
CONTENT
CONSUMPTION
BEYOND
TECH BUYERS
29
THANK YOU
30
Delivering sales ready leads
across 15 countries
Requirement to deliver sales ready leads
for mobility and collaboration solutions
Requirement for new mobile initiative to
support brand messaging and thought
leadership
Goal:
1. Conduct assessment of Cisco
content and identify strongest assets
2. Build dedicated content zone within
the IDG Connect iOS App
3. Use email and business intelligence
to identify prospect data set
4. Build dedicated Cisco team at IDG
Direct to work on script and Cisco
sales
5. Undertake Sonar campaign
providing project account profiles
6. Full buyer persona included
7. 300+ leads supplied
Solution:
$400,600 Sales
250% Qtr. v Qtr. increase in ROI
ABM ACCOUNT
TARGETING

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ABM Nordic Deck 2016

  • 1. 1 IDG NORDICS DEMAND GENERATION Account Based Marketing update IDG Connect
  • 2. 2 Identify in-market purchase intent and buying teams IDG’s high quality first party data derived from: IDG premium media brands offer a focus on tech audiences and enables marketers to reach their targets PREMIUM BRANDS + QUALITY DATA IDG Brands 44M 147 COUNTRIES
  • 3. 3 SWEDEN 650,531 NORWAY 346,531 FINLAND 118,114 65% IT 63% IT 54% IT 61% IT DENMARK 317,826 % by Company Size 20,000 > 10,000 – 19,999 5,000 – 9,999 1,000 – 4,999 500 – 999 100 – 499 50 - 99 < 50 12% 8% 8% 17% 14% 9% 7% 25%
  • 4. 4 9% 8% 51% 5% 7% 4% 8% 8% Application Development Backup/Storage Cloud / Virtualisation CRM/Business Intelligence Job Title Total 899 Company Size 28% 20% 19% 14% 10% 19% 22% 26% 72% 80% 81% 86% 90% 81% 78% 74% 0% 20% 40% 60% 80% 100% 1-499 500+ What projects do you think your organisation may undertake in the next 12 months? 56% 57% 64% 69% 65% 47% 70% 66% 14% 10% 11% 8% 10% 9% 5% 11% 13% 10% 6% 13% 11% 10% 11%9% Application Development Backup/Storage Cloud / Virtualisation CRM/Business Intelligence Data Centre IT-as-a-Service Mobility Security IT Management: Manager IT Management: Technical Consultant IT Management: Director IT Management: CIO, CTO, CSO Planned Project - Sweden
  • 5. 5 16% 25% 12%10% 15% 22% Database as a service Infrastructure as a service Middleware Other Platform as a service 44 % 24 % 20 % 4% 8% Job Title Total 155 Company Size 20% 24% 11% 27% 8% 24% 80% 76% 89% 73% 92% 76% 0% 50% 100% 1-499 500+ Which areas of technology investment will benefit from cloud services? Database as a service Infrastructure as a service Middleware Other Platform as a service Software as a service 53 % 18 % 8% 58 %16 % 21 % 73 % 13 % 58 %17 % 13 % 4% 8% 50 % 15 % 12 % 9% 6% 0% Cloud Services - Sweden IT Management: Manager IT Management: Director IT Management: Technical Consultant IT Management: CIO, CTO, CSO Other: IT Staff Business Management: CFO, Controller, Treasurer Business Management: CEO, COO, Chairman, President Business Management: Director, Manager
  • 6. 6 IDG DIRECT: IN-HOUSE CONTACT CENTER MANAGING, PROTECTING AND INTEGRATING DATA Branded conversation and research to deliver qualified leads anywhere in the world Providing protected data High quality data is integrated with demand generation Know where calls are being generated 55,000 calls/day globally, offering added scale for demand generation
  • 8. 8 25% NEW DECISION MAKERS Source: 2013 IDC Black Book 2013 40% 2016 Line of Business (LOB) professionals are an increasingly important voice in new IT initiatives The rise of LOB
  • 9. 9 BUYING TEAM COMPLEXITY A challenging market: 50% of buyers admit that emotion is driver in how they buy Technology*** Buyers are two-thirds to 90% of the way through their journey before they reach out to a vendor* 67% of marketers want improved data accuracy**** Shortlist content carries 24% more weight than education** Average of 16 buying team members at site level** *Source: Forrester ** Source: IDG Connect buyer research 2015 *** Source: IDG Connect Emotional buyer research 2016 *** Teradata 2015 Global Data-Driven Marketing Survey: Progressing Toward True Individualization
  • 10. 10 Sales ready leads What are they viewing? Who do they use? What they are doing? Agreement to speak Premium Audience CUSTOMERS WANT MORE New customers
  • 11. 11 DEVELOPING A STRATEGIC APPROACH TO ACCOUNT BASED MARKETING
  • 12. 12 “We believe strongly that account-based marketing will take off this year as more B2B marketers recognize the value of delivering the right message at the right time to the right account” LUMA CALLING OUT ABM AS TREND TO WATCH IN 2016
  • 13. 13 Create relevant content based on buying stage and buyer persona Personalise content Create high value content that is unique for you target accounts Deliver content based on function and role BUYER STAGERELEVANT CONTENT METRICS What buying stage is the contact at? Site or HQ level Identify level of influence What stage of the buying cycle is the account in? Content impact Stage of buying process No of buyers Type of project Contacts with intent CREATING AN EFFECTIVE ABM PROGRAM
  • 14. 14 ABM360 : A COMPLETE ACCOUNT-BASED MARKETING SUITE The IDG Connect advantage 1. First party global data 2. Full BI analysis at buyer level 3. Established demand generation solutions 4. One point of contact 5. Over 100 ABM campaigns conducted in 12 months 6. Customisable data segments First Party Data Tech Domain Expertise 360° Marketing Capabilities TM ALLOWS YOU TO TARGET ONLY THE COMPANIES AND THE INDIVIDUALS WITHIN THOSE COMPANIES THAT MATTER MOST FOR YOUR MARKETING NEEDS.
  • 15. Build. Measure. Score. Aggregates data intent signals from IDG proprietary first- party data sources across target account companies. How it Works: Benefits: IDG uncovers buying teams within a target account to deliver data-rich, high quality leads. Provides actionable sales intelligence at the company and individual level with enhanced lead generation. Validates reading of intent signals with BANT style qualification to identify specific projects and opportunities. In-depth account- by-account reporting with actionable data and multiple contacts per company. Overview: Gather data-driven insights on company activity and high quality individual leads that are ready to convert.
  • 16. 16 ABM EXECUTIVE INTERVIEWS: DEEP INSIGHT TO EXECUTIVE LEVEL BUYING BEHAVIOUR 1. Obtain audience insight on key IT area from target account list 2. 10-15 minute interview conducted 3. Supply of transcript and company name to assist with wider marketing needs 4. Use findings to support quantitative research and for marketing communication Solution: Identify trends and challenges around Data integration from target account list across 5 countries. To use interviews to help structure survey for wider content project Goal: 20,000 words of intelligence 20 Interviews C-Suite Target account Additional Persona scan offered
  • 17. 17 COMPLETE DATA SOLUTIONS AND TARGETED DEMAND GENERATION DATA SOLUTIONS KEY DECISION MAKERS PROJECT STAKEHOLDER WITH DECISION POWER BUSINESS CHALLENGES, TOPICAL INTEREST, TRIGGERS, BRAND ADVOCATE/MIND SHARE VERIFIED BUSINESS CONTACT INFORMATION AUDIENCE INTELLIGENCE FULL DATA ANALYSIS AND INTELLIGENCE ACCOUNT BEHAVIOUR BRAND POSITION BUYER EDGE ACCOUNT TARGETING BUYER SUPPLIED ACCOUNT LIST FORTUNE 2000 AND LOCAL MARKET LISTED COMPANIES INSTALLBASE TARGETING PROJECT IDENTIFICATION DATA ANALYSIS TO UNCOVER PROJECTS ENGAGE BUYING TEAM MEMBERS DELIVER HQL LEADS NURTURE LONG TERM PROJECTS
  • 19. 19 First party non-anonymous data Ability to target accounts on global scale Reporting on account level interactions Integrate with ABM demand generation Create an Always on Campaign 3,800 SENIOR BUYERS FULL PROFILE ACCOUNT ANALYSIS 147 COUNTRIES TARGET ACCOUNTS LIST CAN BE SPLIT BY COUNTRY AND REGION SEGMENT BY: TOPIC INTEREST PLANNED PROJECT VERTICAL SURROUND ACCOUNTS WITH PLANNED IT PROJECTS ECHOUSING THE POWER AND AUDIENCE OF IDG CONNECT TO CREATE HIGHLY TARGETED CAMPAIGNS TO SUPPORT ABM DEMAND GENERATION INITIATIVES BUILDING GLOBAL ALWAYS ON CAMPAIGNS SEGMENT BY COUNTRY, ACCOUNT, PROJECT, THEME TO BUILD SEGEMENTS WITH LESS WASTAGE
  • 20. 20 42,461 . North America 12,773 . Europe 1,033 . South America 3,387 APAC 597 Africa 954 1,141 1,113 1,149 1,150 782 0 500 1000 1500 2015 2014 2013 2012 2011 2010 Company Rank Unique Companies with Project Identified 1 – 500 166 501 – 1,000 115 1,001 – 1,500 96 1,501 – 2,000 58 Total Projects Identified 435 Historical Engagement: Projects Identified: . Middle East 525 FORBES 2000 CONTENT ENGAGEMENT
  • 21. 21 FORTUNE 2000 BUYING INTENTIONS 39% 11%10% 9% 9% 7% 7% 6% 1%1% 0% Cloud/Virtualisation Application Development IT-as-a-Service Security Mobility Backup/Storage Data Centre CRM/Business Intelligence Archiving Data Center Analytics 44%17% 4% 25% 3% 6% 3,800+ BUYERS FORBES 2000 AUDIENCE INTELLIGENCE
  • 22. 22 762 CONTACTS IDENTIFIED 3,294 IMPRESSIONS SERVED 4 PERSONAS ENGAGED VIA CLICK 2 LOCATIONS (LONDON AND DUBLIN) IT MANAGEMENT AND TECHICAL DECISION MAKER CONSISTENT DOWNLOAD ACTIVITY WITH APPLICATION DEPLOYMENT, INFASTRUCTURE MANAGEMENT, ENTERPRISE APPLICATION INTEGRATION AND SALESFORCE AUTOMATION BOTH LONDON AND DUBLIN LOCATIONS CITED PLANNED APPLICATION DEVELOPMENT PROJECT 36 LEADS DELIVERED SAMPLE REPORT
  • 23. 23 ABM 360 SUPPLY TARGET ACCOUNT LIST TO CREATE HIGHLY TARGETED SEGMENT INTEGRATE DISPLAY WITH TARGET ACCOUNT DEMAND GENERATION CREATE ALWAYS ON CAMPAIGN TO MAXIMISE TARGETING
  • 25. 25 CONTENT INTEREST CONTENT ENGAGEMENT INDIVIDUALS WHO HAVE DOWNLOADED SPECIFIC CONTENT BY TOPIC SEGMENT BY KEY THEMES SUCH AS PRIVATE CLOUD
  • 26. 26 COMPETITOR ENGAGEMENT INCREASE BRAND AND SHARE OF VOICE AGAINST COMPETITOR SET IDENTIFY KEY COMPETITOR SET TARCK AND ENGAGE TO AUDIENCE WHO HAVE DOWNLOADED AND ACCESSED COMPEITOR CONTENT
  • 27. 27 PROJECT LEADERSHIP CREATE SUPER DATA SEGMENT OF INDIVIDUALS WITH PLANNED IT PROJECT OVER 30,000 PROJECTS IDENTIFIED BUILD BRAND PROPOSITION AND PUSH ADVERT CREATIVE TO INDIVIDUALS WITH PROJECTS
  • 28. 28 EXTEND TO LINE OF BUSINESS PERSONAS HUMAN RESOURCE, MARKETING, FINANCE, FACILITIES FURTHER SEGMENT BY FORBES 2000 OR CONTENT CONSUMPTION BEYOND TECH BUYERS
  • 30. 30 Delivering sales ready leads across 15 countries Requirement to deliver sales ready leads for mobility and collaboration solutions Requirement for new mobile initiative to support brand messaging and thought leadership Goal: 1. Conduct assessment of Cisco content and identify strongest assets 2. Build dedicated content zone within the IDG Connect iOS App 3. Use email and business intelligence to identify prospect data set 4. Build dedicated Cisco team at IDG Direct to work on script and Cisco sales 5. Undertake Sonar campaign providing project account profiles 6. Full buyer persona included 7. 300+ leads supplied Solution: $400,600 Sales 250% Qtr. v Qtr. increase in ROI ABM ACCOUNT TARGETING