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DANYA N. WARFIELD
email: danya.warfield@yahoo.com, dwarfield@lagos.com
7923 Pickering Street | Philadelphia | PA | 19150 | cell: 267.205.1492
Summary
An accomplished Operations Assistant who excels at prioritizing and completing multiple tasks
simultaneously and efficiently. Committed to delivering high quality results with little to no
supervision. Energetic, organized and professional.
Highlights
 Microsoft Office proficiency
 Self-directed
 Time management
 Problem solving
 Resourceful
 Excellent trainer
Experience
Trunk and Retail Specialist April 2015- Present
Lagos Philadelphia, PA
 Maintain Lagos Trunk and Event schedule
 Coordinate all order processing and fulfillment of Trunk and Retail replenishment orders
 Handle all communications relative to events, via email and telephone
 Handle telephone and email requests for trunk and retail store orders, cancellations, and
inquiries
 Work closely with planning team regarding deliveries of scheduled product, notifying
appropriate parties of any delays.
 Prepare all necessary paperwork to insure timeliness and accuracy
 Manage contents of internal specialty traveling trunks and arrange shipments
 Process event billing with applicable paperwork to Customer Account Managers
 Develop and maintain master worksheets for team and management reporting
 Backup to vault coordinator
 Other duties as needed
Operations Assistant July 2008- April 2015
Bloomingdale’s Willow Grove, PA
 Provide administrative assistance to the Fine Jewelry department
 Maintain all department files & records
 Order all department supplies
 Monitor and audit daily sales
 Research and communicate policies, procedures, and promotions to department staff
 Provide scheduling assistance when needed
 Provide event planning assistance through partnership with our Public Relations team

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 Maintain accurate stock levels through daily partnering with our Loss Prevention Dept. as
well as weekly stock counts generated by our corporate Shortage Control Dept.
 Receive, verify, and properly book all jewelry in accordance with company standards
 Retrieve and process all merchandise to be returned to the vendor or transferred in inter-
company stock balancing transfers in accordance with company standards (properly pack
merchandise, retrieve a tracking number for all outbound shipments)
 Receive all merchandise for trunk shows and verify the number and condition of the
pieces against the manifest list
 Assist in trunk show set-up/take-down, compile results and recap the trunk show business
 Process and ship daily in-store and internet orders
 Maintain a repair log, check merchandise in/out and track all repairs sent to the vendor or
company repair center
 Submit repair invoices with proper documentation to Accounts Payable
 Prepare all special order requests through continued communication with our vendors and
corporate buying office
 Maintain accuracy of merchandise price points through weekly department price audits
 Reticket all merchandise without tickets and during weekly price increases and decreases
 Provide exceptional customer service to our clients
 Assist Selling Manager and associates on the selling floor as necessary
 Other store initiatives as assigned by management
Accomplishments
 Maintains highest rated percentage in company for order fulfillment of 94%
 Maintains highest jewelry repair sales in the company- $6000 over company
average sales.
Other Experience
Sales Associate July 2007- February 2008
Gertrude Hawk Chocolates King Of Prussia, PA
Key holder responsible for providing outstanding customer service, register transactions,
stocking/ shipment, merchandising, selling gourmet chocolates and giftables, training and
orienting new staff
Sales Associate June 2006- July 2007
Swarovski Crystal Gallery Willow Grove, PA & Albany, NY
Key holder responsible for providing outstanding customer service, register transactions,
stocking/ shipment, merchandising, selling high price point crystal jewelry and giftables, training
and orienting new staff
Undergraduate Intern June 2005- December 2005
RensselaerPolytechnic Institute Troy, NY
1. The Solution Treatment and Characterization of Zinc Oxide (ZnO) Nanoparticles
2. The Synthesis of Zirconium Boride (ZrB_2)

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Education
RensselaerPolytechnic Institute Troy, NY
School of Engineering June 2002- May 2007
Major: Biomedical Engineering
Minor: General Psychology
Scholarship Honors:
Emily Roebling Scholarship Recipient
National Action Council for Minorities in Engineering (NACME)
Vanguard Scholar/ Scholarship Recipient
BRIDGE/HEOP Program Scholarship Recipient
Rensselaer Alumni Scholarship Recipient
George Washington Carver High School of Engineering and Science Philadelphia, PA
Graduation Date: June 20, 2002
Class Rank: 4/ approx. 150
References
Semo Tsoflias
3922 Salome Rd.
Doylestown, PA 18902
215-287-1250
Previous Business: Bloomingdale’s
Stella Garris
628 Lawler Pl.
Philadelphia, PA 19116
215-350-2327
Business: Bloomingdales- Fine Jewelry
Business: GlaxoSmithKline
215-706-3406
Lanette Wismer
1321 Gilham St.
Philadelphia, PA 19111
215-708-3732
Business: Gertrude Hawk Chocolates
610-265-3897
Bernice Peterson
7520 Tulpehocken St.
Philadelphia, PA 19150
215-548-3971
Previous Business: Institute for Scientific
Information
Monique Eaddy
5238 Larchwood Ave.
Philadelphia, PA 19143
310-795-3637
Business: GlaxoSmithKline
(215) 751-4000