1. DANNY WAHL
281 Larkshyre Trail Lawrenceville GA Phone: (678) 587-8318 danny.wahl@gmail.com
BUSINESS SOLUTIONS MANAGER
Experienced Project and People Manager / Business Systems Solutions Expert
Highly motivated, customer service oriented professional, with 20 years of experience in the analysis, design, implementation and
support of software-based business solutions. Seeking a management position where I will lead and contribute to the process
analysis, design and implementation of business solutions, both internally and for customers.
Key Skills
• Department Management
• Project Management
• Business Analysis
• System Integration Planning and Implementation
• Certified Accounting and Business Management Systems
Consultant
• IT Business Process/Systems Analyst
• SQL DBA, Data Warehousing, Data Analysis, Application
Development
• Reporting Specialist - Crystal Reports, FRx
• Certified Trainer - Multiple Applications
• IT Infrastructure
• Entrepreneurship
Professional Summary
Business
Solutions:
Department Leadership; Project Management; Business Analysis; Gridstream Solutions (AMI, MDM,CIS);
Sage ERP (MAS 500, MAS 90, MAS200, BusinessWorks); CRM (SalesLogix, ACT!); General Accounting
Solutions
Technologies: EHR systems; AMI Networks; SQL; Oracle; Reporting Tools (Crystal Reports, FRX); Server management;
Backup Solutions; Data Center and Remote Support; Document Management
Systems: Windows (all); AS/400; Networking (LANs, WANs, VPNs, Routers, Firewalls, TCP/IP); Unix-Based
Systems
Industries: Utility; Accounting; Distribution; Manufacturing; Information Technology; Military; Retail; Inventory
Management
Education: BA - Computer Information Systems from GA State University, 2000
Certification: PMP (Pending); MAS500 ERP; Sage X3 ERP; Sage Consultant
Awards: Employee of the year twice at Jacada, Employee of the month and quarter at Software Link, IBB Solutions
and HC Brill
Business Solutions Experience
Fortified Health Solutions
Fortified Health Solutions offers Healthcare Security Services on an as needed basis and Managed Security Services for covered entities and business
associates, providing peace of mind while addressing regulatory compliance. Modern security is ever changing, and Fortified empowers Heath Care
entities to get a handle on security and compliance needs.
Manager, Security Compliance Advisor Team, November15 - Present
• Guide multiple customers through the process of assessing their security compliance measured against HIPAA standards
• Manage customer relationships to ensure quality is delivered consistently
• Implement internal policies and procedures to better equip resources to deliver consistent quality to the customer base.
Landis+Gyr
Landis+Gyr is the leading global provider of integrated energy management products tailored to energy company needs and unique in its ability to
deliver true end-to-end advanced metering solutions.
Manager, Solutions Implementation, October 14 – October 15
• Directly responsible for a team of 20+ Technical Implementation Managers.
• Owner of implementations for both software and hardware deployments of systems and solutions for customer base of Utility Providers
domestically and globally.
2. 281 Larkshyre Trail Lawrenceville GA Phone: (678) 587-8318 danny.wahl@gmail.com
Technical Implementation Manager, April 12 – September 14
• Acquired responsibility for a 50,000 Meter pilot project that has been struggling with meeting expectations and goals and have managed it
to the point where the customer is ready to sign-off and continue implementing a potential thirty million in revenue over the next several
years.
• Managing all aspects of technical implementation from the meter to external systems.
• Maintaining customer relationships for multiple high-profile accounts.
• Acting program manager for three accounts. Responsible for overall success of project, budgets, deliveries and assigned resources.
• Acting as manager of implementation services department as needed while the current manager travels.
Business and Integration Analyst, March 11 – March 12
• Served as a part of the team dedicated to implementing Command Center AMI systems for utility companies. Responsible for integration
implementation and support for at least five customers and multiple vendors.
• Daily activities include but are not limited to business process discovery and documentation, technical implementation of integration
packages and methodologies, customer and internal training.
• Directly involved with multiple customer contacts at various levels within the organization. Advanced communication techniques are
required in order to maintain a good working relationship and to make the customer aware of L+G's unwavering dedication to support.
Software Link Business Analyst / Lead Consultant, June 07 – Feb 11
Software Link is a leading reseller of Sage ERP and CRM solutions. Function as lead consultant and project manager for Tier 1-2 Financial
Accounting ERP systems from Sage Software (MAS500 and X3).
• Played key role in 18 month Accounting ERP implementation for a one billion dollar distribution company. Led the integration and data
conversion teams through multiple rounds of testing and through the go-live. Able to work with all levels of an organization in order to
design, develop and deliver the best possible business solution.
• Designed and implemented a complex integration between MAS 500 ERP and a 20 year old, home grown investment transaction tracking
system for one of the largest privately held brokerage firms in the country.
• Leader of support teams for MAS500 customer base (~100 Active Customers). Able to manage support calls from customers
throughout the country while prioritizing ongoing implementation and integration projects.
• Responsible for all customer reporting needs for the MAS500 product line and for anyone using FRx Financial reporting software.
Able to liaise between accounting departments, Managers and technical departments to define, develop and deliver functional
business reports and real-time queries.
• Recently completed a full company conversion for a large manufacturing company in the housing industry. After a sale due to
bankruptcy, a full company snapshot and data conversion was implemented to allow for a complete history and a working
transaction ready system complete with starting inventory and open AR and AP transactions. The project was planned for 6
months and managed in order to keep customer downtime to less than 1 day.
RTM Services Partner, January 07 – June 07
IT division provided solution services to small businesses in the local area. Created and ran this division until offered a full-time position with
Software Link after several successful consulting engagements.
• Worked with Software Link as a contracted consultant on MAS500 implementations and customer support projects for 6 months.
• Provided IT and business solution services to small businesses in the Metro Atlanta area.
• Developed time, expense and business management tracking systems to support a small business.
IBB Solutions Director IT Services, June 04 – December 06
IBB Solutions focuses on providing IT related business solutions including IT management and document management solutions. Functioned as the
Director for IBB solutions as well as for their largest customer.
• Designed and maintained IT department for small software and services organization.
• Led 3 direct reports in all aspects of daily IT operations and complicated technology initiatives to support the primary business function.
• Maintained customer relationships.
• Managed software QA and development.
• Controlled purchasing, budget and inventory for the IT department of IBB Solutions and customer
• Developed project plans and management update initiatives.
• Hands-on management of all aspects of the IT department.
Jacada, Inc IT Applications Manager / SQL DBA, Jan 01 – May 04
Jacada is a software provider servicing global customers. In charge of supporting and enhancing all internal applications and the user-base.
Supported and enhanced all internal applications for North American offices.
3. 281 Larkshyre Trail Lawrenceville GA Phone: (678) 587-8318 danny.wahl@gmail.com
• Upgrade of CRM package to web-based version including back-end and tier-structure changes.
• Worked with executive team to improve efficiencies through new and existing software solutions.
• Trained and directed management and personnel on the operation of all internal applications.
• Responsible for all reporting needs, including web-based reporting and robust data analysis solutions.
HC Brill Computer Systems Analyst / Application Support, May 95 – Dec 00
HC Brill is a product manufacturer of baked goods and distributes to customers all over the country and abroad. Held several positions here and is
where I broke into the Information Technology arena. I also obtained a keen understanding of manufacturing and distribution processes which I
have used throughout my career.
• Organized and led all database related corporate projects.
• Designed and administered multiple SQL servers and applications.
• Supported and trained personnel on new and current software packages.
• Assisted in upgrade of main accounting/ERP package for Y2K compliance.
• Maintained vendor relations with all application providers.
• Worked with management from every department to develop application solutions.