ProTech Systems Group is a technology services provider founded in 1992 with over 150 employees. They offer managed IT support, consulting, security audits, product solutions, telecommunications, and staffing. As a Cisco Premier Partner, ProTech provides advanced networking, security, wireless, and collaboration solutions. They serve industries such as healthcare, transportation, manufacturing, and more, with over 500 local clients including FedEx and International Paper. ProTech's mission is to provide high quality IT solutions and be the leading mid-south provider.
2. ProTech Company Overview
What: A premier Talent and Technology Services provider to the business
community founded in 1992 headquartered in Memphis with offices in Nashville TN
Employees: More than 150 employees and consultants with leading technology
vendor certifications, specialized training and real project experience.
Financial Strength: Twenty plus consecutive years of profitable growth
Partnerships: Partnered with leading technology product and service companies
(Microsoft, Dell, EMC, ShoreTel, Cisco, VMware, Ingram Micro)
Achievements:
• Consistently ranked by the Memphis Business Journal as one of the area’s
largest Network Services Provider firms.
• Recipient of 2011 Ingram Micro Advanced Technologies Partner of the year
• Recipient of 2012 Ingram Micro Advanced Technologies Partner of the year
• Consistently rated FedEx’s #1 quality staffing provider
Clients: Superior service has yielded an extensive satisfied client base
• (500+) including FedEx, International Paper, ServiceMaster and Hilton.
3. ProTech Service Offerings
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Managed IT Support Solutions
Consulting & Project Outsourcing Services
Business Technology Consulting
IT Security Audits by CISSP certified staff
Product Solutions and Services
Telecommunications Products/Services
Network/Bandwidth Services
Cloud and Datacenter Solutions
IT Staffing
It’s About Providing Business Value
4. Technical Services
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Consulting Solutions/Strategy/Virtual CIO
Outsourcing Solutions
Network Monitoring and Remediation
Global NOC and Helpdesk
Disaster Recovery and Business Continuity Planning
Email Solutions (Hosting/Filtering/Archiving/Protection)
Storage Solutions
24x7x365 Emergency Support
Hosted SharePoint
IT Assessment and Planning Services
Network Security Solutions
Network and Mobile Computing
Reactive Repair and Response Services
Remote Storage Services
VOIP Solutions
Virtualization – Server and Desktop
Wireless Solutions
5. Cisco Premier Partner
As a Cisco Premier Certified Partner, we have achieved advanced
specializations in data center networking and
infrastructure, security, data center storage networking, unified
communications, and wireless LAN.
CORE CAPABILITIES INCLUDE:
•Advanced routing / switching for the data center core and edge
•Advanced security for critical secure access and remote access
•Advanced wireless connectivity for mobility and productivity
•Advanced Unified Fabric Technology Specialization
•Advanced Unified Communications Technology Specialization
•Advanced Data Center Architecture Specialization
•Advanced Collaboration Architecture Specialization
•Small Business Specialization
10. Mission Statement
ProTech’s Mission is to Provide IT Business Value and be the
Leading Provider of the Highest Quality IT Professional Solutions
Serving the Mid-South.
11. Company Values
• ProTech is dedicated to excellence, integrity and service
• We recognize the importance of our people
• We treat people with dignity and respect
• We take personal responsibility for delivering excellent
customer experiences
• We have a sense of urgency
• We deliver on our promises
• We are a learning company – innovation is key
It’s About our People and our Reputation
12. Successful Engagements
• Success through Partnership and Customer Satisfaction
• Communication
• Customer Satisfaction
• Definability and Measurability
• Delivery and Quality
• Scalability
• Predictability
• Competency and Staffing
