2. CRAFT BREWING, PACKAGING
AND SERVICE OPERATIONS
CERTIFICATE
• GRCC will prepare students with courses
that include extensive hands-on laboratory
and operational experiences in our student-
operated brewing company and tap room.
Our comprehensive program also includes
fieldwork experiences and an internship at a
brewery or brewing-related operation.
Course topics include brewing, fermentation
principles, packaging, labeling,
merchandising, marketing and operations
management — including laws and tax
regulations — and much more.
3. HARMONY BREWING
COMPANY
• Thanks to the internship program,I have been able to
get more hands on experience outside of the classroom. I
have been able to reach out to Harmony Brewing and
have real time training with head brewers at both the
Harmony Hall and Eastown locations. Because of this
opportunity, I not only have knowledge using the
classrooms 3.5 BBL system but now also the 5 and 10-BBL
systems as well. I have become very efficient in CIP & SIP
cleaning routines. Understand that there are more than
one way of running through a task filled day is nothing
less than important.
4. PERSONAL RESUME
I am proud of what I have been able to
accomplish in this past year. Although I can not
list what others can, I can say that I’m fresh in my
skills and can not wait to continue meeting
mentors throughout the brewing community and
defining my name.
Danielle Samuels
SKILLS
Health & safety conscious
Ability to multi-task
Teamwork
Detail-Oriented
Adaptable to new situations
Effectively operates brewery
equipment
CERTIFICATES
CICERONE BEER SERVER | JUNE 2016
SERVSAFE ALCOHOL AND SANITATION
CERTIFIED | JUNE 2016
CTA CERTIFIED | OCTOBER 2016
OVERVIEW
Stress-tolerant, energetic professional with 10 years of
experience in customer service and working towards a
certificate in craft brewing. A dedicated team-player who is
able to liaise with company employees to support and
implement growth strategies.
WORK EXPERIENCE
SEPTEMBER 2016 – PRESENT • INTERN
HARMONY BREWING CO. | GRAND RAPIDS
Getting on site experience with a 10 and 5-barrel system at both
locations. Further training is allowing my performance to become
steady, efficient and independent.
Maintaining a clean and organized environment.
Understanding ratios of chemicals to water use.
Running thorough CIP/SIP cycles on all vessels.
Following instructions and help teammates on brew days.
Setting up and transferring beer from fermenter to brite
tank.
EDUCATION
JANUARY 2016 – PRESENT | STUDENT
GRAND RAPIDS COMMUNITY COLLEGE
General Studies in Math and English
Earning my Craft Brewing, Packaging and Service Operations
Certificate by Secchia.
Classwork in understanding math and science skills for the
trade. EX- Making recipes, cell counts, chemical to water
ratios.
Introduced to a 3.5 BBL system, complete with two
fermenters and brite tanks.
Gained knowledge in the maintenance, mechanics,
components of brewing systems.
Understands vocabulary used in the work environment
Knowledge and understanding of caustic and acids used on
sites.
Managing and sales of a brew pub.
daniellesamuels@email.grcc.edu
845 Fifth ST NW
Grand Rapids, MI 49504
Grand Rapids Community College Student
616.272.6072
Double click resume to open document
5. CERTIFICATIONS
Cicerone Beer Server
“Great beer service starts with fundamentals:
beer clean glassware, a proper pour, and
beer that hasn’t been ruined by improper
handling. And in today’s beer world, every
dialog between server and guest begins with
talk of beer styles and flavors.”
-Cicerone Program
ServSafe Alcohol
Certified
“The ServSafe Alcohol® program prepares
bartenders, servers, hosts, bussers, valets,
bouncers and all front-of-house staff to
effectively and safely handle difficult
situations in your operation.”
ServSafe
ServSafe Sanitation
Certified
Basic food safety practices for preparing
and serving food. Proper temperatures,
storage, and handling practices to make
sure you excel within the restaurant
business.
6. CERTIFICATIONS {CONTINUED}
Certified Travel Associate
TIPs Certified• The goal of the CTA program is to increase
tourism - by inspiring front-line employees and
volunteers to turn every visitor encounter into a
positive experience.
• TIPS® (Training for Intervention ProcedureS) is the
global leader in education and training for the
responsible service, sale, and consumption of
alcohol. Proven effective by third-party
studies, TIPS is a skills-based training program that
is designed to prevent intoxication, underage
drinking, and drunk driving.
7. REFERENCES
Ben Isbell
Head Brewer of Harmony
Mentor
616-634-9054
benrossisbell@gmail.com
Brett Langschied
GRCC Instructor
Head Brewer og Gravel
Bottom
269-767-1665
brettlangschield@grcc.edu
John Stewart
GRCC Instructor
Brewing Director of Perrin
616-690-5144
johnstewart@grcc.edu
