2. What Is
Communication?
Communication is the process through which
people use messages to generate meanings
within and across contexts, cultures, channels,
and media.
9. What Is Interpersonal
Communication?
Interpersonal communication is a dynamic form
of communication between two (or more)
people in which the messages exchanged
significantly influence their thoughts, emotions,
behaviors, and relationships.
11. Defining Interpersonal
Communication (cont.)
Buber names two ways of relating to others:
1. I-Thou: deepens bonds and affirms individual
uniqueness
2. I-It: leads to impersonal communication and
even disrespectful communication
12. Principles of Interpersonal
Communication
Principles of Interpersonal Communication:
1. Conveys content and relationship
information
• Meta-communication is communication
about communication.
2. Can be intentional or unintentional
13. Principles of Interpersonal
Communication (cont.)
Principles of Interpersonal Communication:
3. Is irreversible
4. Is dynamic
5. Is intertwined with ethics and moral principles
15. Motives for Interpersonal
Communication (cont.)
Interpersonal communication fulfills three
types of goals:
1. Self-presentation goals
2. Instrumental goals
3. Relationship goals
18. Understanding Competence
Communication skills are repeatable goal-
directed behaviors and behavioral patterns
that you routinely practice in your interpersonal
encounters and relationships.
19. Understanding
Competence
(cont.)
Appropriateness is the degree to which your
communication matches situational, relational,
and cultural expectations.
•We judge how appropriate our
communication is through self-monitoring.
•High self-monitors follow expectations while
low self-monitors “act like themselves.”
21. Effectiveness is the ability to use communication
to accomplish self-presentational, instrumental,
and relational goals.
Understanding
Competence
(cont.)
22. Ethics is the set of moral principles that guide
our behavior toward others.
Understanding
Competence
(cont.)
23. Improving Your
Competence Online
Online Communication refers to any
interaction by means of social networking
sites (such as Facebook), e-mail, text- or
instant-messaging, Skype, chatrooms, and
even massive multiplayer video games.
24. Improving Your
Competence Online
(cont.)
1. Choose the appropriate medium.
2. Don’t assume online communication is
more efficient.
3. Presume posts are public.
4. Remember posts are permanent.
5. Practice creating drafts.