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Presentation Skills

2. 2015 Human Resources - Confidential
Presentation #1 – Introduce Your Partner
Directions: You will have 10 minutes to prepare.
Below are some questions to stimulate your partner’s thinking:
• Job – what does your partner do?
• Tenure – how long has your partner been with SRS
Distribution?
• Hobby – what hobbies does your partner have?
• What are your partner’s expectations for the Talon Club
program?
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7%
56%38%
Verbal
Vocal Visual

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Course Objectives
Self-Paced,
Classroom and
On-the-Job
Application
Upon completion of this workshop, you will be able to:
1. Overcome anxiety
2. Use verbal and non-verbal communication effectively
3. Analyze your audience
4. Organize your presentation
5. Use visual aides to support your message
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Communicating Through a Presentation
Introduction
A presentation unfolds through a series of communication
actions that are aimed at producing a response and yielding an
outcome that satisfies the presenter’s objective.
D E F I N I T I O N
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Communicating Through a Presentation
Why
communicate?
Opportunities to Present
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Parts of a Presentation
An effective presentation has five basic parts:
Introduction Body Conclusion
Anticipate
Questions
Evaluate
Content and
Delivery
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Parts of a Presentation - Introduction
Introduction
 Grab the audience’s attention
 State a credibility statement if needed
 State what’s in it for the audience
 Preview the content of your
presentation
 The order of your key points
An effective introduction should:
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Parts of a Presentation - Body
Body
The body contains:
3-5 key points
Supporting data and
evidence for each key
point
A transition statement
from one key point to the
next key point, and then
to the conclusion
Draw your possible visuals
that would support your
points and supporting
data
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Parts of a Presentation - Conclusion
The conclusion serves:
Conclusion
To signal that the end of your presentation is coming
Review or summarize your information
Make a memorable statement or give a call to action
Thank the audience for their time
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Parts of a Presentation – Anticipate Questions
Anticipate
Questions
Anticipate questions
that the audience
could ask
Develop the answers
and practice stating
them out loud
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Parts of a Presentation – Evaluate
Evaluate
Content and
Delivery
Evaluate Content and Delivery
After you give a presentation, always
take the time to evaluate it. Look at:
What went right?
What went wrong?
What can I do better next time?
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Three Parts of a Presentation
A presentation has three parts
1. Opening - which captures attention and previews the topic
2. Body – which organizes the main points into logical patterns
3. Close – which summarizes, recommends and explains required action
Opening
Body
Close
You can guarantee yourself a comfortable
pace if you structure your presentation to fit
into your allotted time. Plan to allow 15% of
the time for the opening; 75% for the body
and 10% for the close.
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Overcoming Anxiety
What do we fear?
Get with your team and discuss the reasons
we have anxiety with public speaking.
"There are always three speeches, for every one you actually gave. The one
you practiced, the one you gave, and the one you wish you gave."
-- Dale Carnegie
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Anxiety Busters
There are things we can do to reduce unwanted stress.
Here are some – you may have others to share.
 Know your audience
 Know your purpose and stick to it
 Prepare through planning
 Organize your content
 Engage in conversation with the audience before, during and after
your talk
 Anticipate questions
 Breathe
 Practice
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Tips for Giving Feedback
Always balance positive comments with remarks with areas that need
refinement.
 Focus on the facts. State an area(s) where improvement is needed,
supporting your comment with fact.
 Be specific. Don’t just say, “good job,” tell what was good.
 Give feedback about things that the presenter can change.
 Offer improvement feedback with an open and caring attitude.
 Give the presenter a chance to ask you questions about his/her
presentation.
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Tips for Receiving Feedback
 Assume your peers have something constructive to say. After all, their
feedback will tell you how you came across.
 Don’t be defensive; be open to any feedback. Treat every comment you
receive as a gift.
 Make sure that your peers are aware of your concerns and priorities
about your presentation.
 Be certain that you understand
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Consider the Audience
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To assist you in defining your purpose, you need to take a good
look at your audience by doing an audience analysis.
• How many people are expected to attend?
• Are there any objections/biases to the
topic?
• What is the mix of audience:
technical/non-technical, executive,
sales/marketing, etc.

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The Introduction
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The Introduction sets the tone for the entire presentation. It
includes:
Grabber Narratives
Statistics
Quotations Rhetorical Questions

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The Introduction Credibility Statement
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The Introduction Credibility Statement
What’s In it For The Audience
Preview
Example: “I was asked to speak to you today because of my
10 years experience in the terminal.”
Example: “I will cover the three most important reasons to
use this process.”
Example: “The reason it is important for you to know this
information is because…”

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WIIFT Preview
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The Five Points of the Star is more than a
logo or an ad campaign. It’s the innovation
and value we bring to market, the benefits
we bring to customers and the people who
make this possible.
You will walk away knowing and
understanding the five points of the star
and how each interrelate to help us rise
above the competition.
Today, I will cover the five points of the star
and what they mean. We will also discuss
how you can contribute to each point of
the star.
Transition: So lets look at the top of the
STAR. . . .

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Nonverbal Strategies
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Movement
Appearance Action Eye Contact
Gestures
Body Posture

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The Body
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The Body is where you develop your ideas and add depth to
your topic, and should take approximately 70 to 80 percent of
your presentation time:
Key Points – Rule of Three
Maintain a Balance
Questions to Ask Yourself About Your Evidence
Sources Where You Can Find Evidence For Your Key Points
Places to Look for Your Own Humorous Stories

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The Close
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The Body is the last thing your audience hears, and may be the
first thing they remember. It should take approximately 5 to 10
percent of your presentation time:
Signals the end of your presentation
Reviews what you have covered
Memorable statement or call to action
Thank the audience for their time