This document summarizes a presentation about optimizing recruiting processes. It discusses how talent drives company performance and recruiting is the most impactful HR function. The presentation outlines a successful recruiting formula with four key areas: planning, sourcing, interviewing, and offering/closing. For each area, it identifies goals, metrics to measure success, and quick wins companies can implement like creating interview kits, using diverse sourcing strategies, and gathering candidate feedback. The overall message is that well-run recruiting brings huge value through higher quality hires and lower costs.
The Engagement Engine: Strategies for Building a High-Performance Culture
High Performance Recruiting @ NCHRA July 2015 presentation
1. Talent Drives Performance:
What’s Driving Your Recruiting Process?
Presented to: Northern California Human Resources Association
July 30, 2015
Daniel Chait CEO, Greenhouse
@dhchait | @greenhouse
3. About me
1997-2000
Business Velocity: bank
presentation software
2002-2011
Lab49:Financial technology
consulting company
2012-present
Greenhouse: SaaS recruiting
platform
dhchait@greenhouse.io
http://about.me/dhchait
4. Greenhouse is software to optimize your
recruiting process.
Our offices
NYC
SF
Fast facts
fastest growing B2B SaaS solution
VC-backed with
in funding
Growing at
annually
Will surpass
customers in 2015
#5
$24MM
> 300%
1,000
5. Great companies using Greenhouse
Tech
Education
Finance
Agencies
Healthcare
Enterprise
6. What you’ll
learn today
How to run an effective,
competitive recruiting
process
Quick, actionable wins
across key areas:
• Planning
• Sourcing
• Interviewing
• Closing
8. Poorly designed recruiting is painful!
Getting vague feedback from a team member’s interview
Hiring someone technically competent but wasn’t a cultural fit
Thinking a candidate is great but others didn’t agree
Finding the right person and having them turn the offer down
Misalignment internally on what you’re even hiring for
Paying expensive agencies for poor candidates
Getting swamped with low quality applicants from job boards
Favorite candidate drops out and have no backup
Going into interview w/ no context, making up questions as you go
9. Well run recruiting is hugely valuable!
Quality of talent is the #1 driver of company
performance.
Recruiting is the #1 most impactful HR function.
Better hiring results in less turnover, higher
morale, better performance and lower costs.
For most of us, there are simple improvements
that will create huge wins.
14. Planning:Quick Wins
Make a good hiring plan (figure out sourcing,
interviewing, team, sales pitch, etc.)
Agree on service level expectations with hiring
managers
Calibrate with a few candidates
15. Sourcing: Goals
Find the best people efficiently
Continuous improvement as needs &
environment change
17. Sourcing Quick Ratio
[Propsects + Referrals]
All Candidates
Measures the % of candidates from the best
(most effective, cheapest, highest quality)
sources
30. Offer/close: Quick Wins
Figure out their motivation and state of mind
when interviewing
Have people they met during the interview
process reach back out
Tell people what they did well and what they’ll
improve when they join the team