1. DANE HINDS
Miramar , FL 33025
954-806-3661 danehinds@ymail.com
Career Profile:
Comprehensive experience as an account executive and direct sales representative, combining high-level leadership and client
relations with deep operational experience. Technical savvy and proficient cross-functional communication abilities utilized in
handling accounts and maximizing sales and revenue.
AREAS OF STRENGTH
Account Management and
Leadership
Prospect cold calling
Reliableand Efficient
Self-starter & Assertive
Customer Service Relations
Resolution Oriented
Evaluation of Fact and Data
Analytic MarketingStrategies
Verbal and written
Communication Skills
Team Player
Staff Trainingand
Development
PROFESSIONAL EXPERIENCE
First Data Corp Coral Springs, FL October 2014 – Present
Sr. Sales Specialist
Professionally address and resolve issues affecting merchant processing accounts
Collaborate with other First Data organizations in an effort to resolve and reduce processing challenges for merchants
Assistthe Business Consultants with acquiringthedocumentation and procedures necessary to complete their sales process
Act as a liaison between Business Consultants and internal departments, to communicate, research and investigate issues
Convergys’s Tamarac, FL February 2013 - August 2013
Customer Representative
Inbound sales/ Problem solving and solutions
YTD closing 116% of annual revenue goal
Maintained and fostered relationships with current and new clients while soliciting new business
JP Morgan Chase Lauderdale Lakes, FL 2010 - 2011
Personal Banker
Provided present and potential customer with banking solutions that allowed clients to capitalize their options
Cultivated and strengthened client relationships by staying abreast of the customers’ financial needs
Evaluated and assisted clients with analysis to optimize account usage
AT&T Wireless Floral Park, NY/ Pembroke Pines, FL 2006 - 2010
Direct Sales Representative
Certified New Hire trainer
Provided customers with tailored information that best suited their cellular and home solution needs
Regenerated inactive lead accounts and sent information packets, scheduled follow up calls and tradeshow appointments
Developed a pipeline of leads for new owner development department
Recipient of Presidents club award for exceeding sales
New York Stock Exchange New York, NY 2005 - 2006
Account Executive / Stock Broker Trainee
Facilitated opportunities for initial financial conversations on behalf of the brokers
Coordinated appointments with the CEO’s of major corporations
Fairview Mortgage Massapequa, NY 2004 - 2005
Account Executive
Assisted clients with inquiries and advice about financing, refinancing and lending programs
Assisted in the review of loan packages to ensure compliance with underwriting standards
2. Resolved customer issues to ensure quality customer satisfaction
EDUCATION
UNIVERSITY OF MARYLAND EASTERN SHORE PRINCESS ANNE, MARYLAND
Bachelor of Science, Business Administration (concentration in Marketing)