The document provides step-by-step instructions for plan administrators to access an online portal called ColonialConnect. It outlines the registration and login process, and describes the various features available on the portal including viewing company information, billing and payment options, employee administration tools, secure file transfers, correspondence, and access to an online HR reference center. The portal allows easy management of benefits and insurance plans.
1. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Coloniallife.com Homepage
To request access to the
ColonialConnect for Plan
Administrators website,
click on the Sign Up link
2. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Sign Up Screen
Click Request access
to Plan Administrator Website
3. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Generate ID and Password
Once approved, an
Activation e-mail will be
sent from:
colonialconnectsrvsctr@coloniallife.com
E1234567
ABC Packing Inc.
4. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Registration E-mail
Click the hyperlink to
activate your membership
5. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Create Login ID and Password
Create your own Login ID
and password and
click Submitcolonialdemo
************
************
6. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Enter Your New ID/ Password
Please refer back to
coloniallife.com for all
future logins
7. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
ColonialConnect Homepage
1
43
2
1. Important Links
(i.e. Forms, Contact Us)
2. Shortcuts
3. Important information
and updates
4. Box of most important
E-Services functions
8. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Reference Center
Reference Center has
information and links to:
Billing, Administrative, and
E-Services
9. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Download Forms
Click on the Forms link to
download forms
10. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Basic Information For Your Company
Click on My Company
Information > View
Company Information to
verify enrollment and
billing information
11. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
View Company Information
12. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Bill Screen
PAâs will receive an e-mail
notification of new bill
Click E-Bill > View Open Bills
* View Settled Bills - previously paid
invoices
13. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
View Bill - 2 Formats
⢠View bill in traditional .pdf
format
*Requires latest version of Adobe Reader
⢠Bill is available in .xls
format for use with Ez Billing
via Secure File Transfer
14. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Bill Example(PDF)
15. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Bill Example(Excel) *for use with Ez Billing/Secure File Transfer
You must download the
bill in Excel using the
Download Spreadsheet
link
16. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
E-Pay
Click Pay My Bill to pay
the bill electronically
*We have partnered with
SameDayPay for all electronic
payments
17. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
SameDayPay Navigation Shortcut
Click Continue to
SameDayPay
18. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
SameDayPay Sign Up
⢠SameDayPay is an ACH
debit-based system:
*Colonial Life pays all
associated fees for this service
⢠Click Sign Up to
complete a quick one
page registration
19. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
One-page Registration
Upon clicking Next, you
will be able to immediately
set up your first payment
20. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Ez Admin
Click Ez Administration >
View Employee Information
to communicate employee
level changes to Colonial Life
21. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Employee Search
Select your search
Preference > Search
22. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Employee Information
Click Edit to continue with
changes
*Always note the status of the policy
23. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Edit Employee Information
â˘Edit employee information
here
â˘Once changes have been
notated, click Continue
24. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Review Employee Information
Verify changes and be
sure to Submit!
25. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Confirmation Screen
26. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Secure File Transfer (SFT)
Secure File Transfer (SFT)
is Colonial Lifeâs method of
sending/receiving sensitive
data (i.e.: Payroll deduction
files/Bill in Excel for Ez
Billing)
27. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
SFT (Cont.)
Use the Send File link to
send files
28. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Send to Home Office
Select Home Office > OK
29. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Transfer Type
Please select the
appropriate transfer >
click Next
30. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
SFT - Next Steps
Verify/Select your
accounts name > confirm
Selected Transfer field >
click Next
31. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Select File
Select file > click Open
32. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
SFT (Cont.)
Click Send File
33. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
SFT Completed
**If sending your payroll
deduction file/Bill in Excel
(Ez Billing), please make
sure to remit premium that
matches the file
34. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
My Correspondence
Important notifications from
Colonial Life regarding billing
and premiums can be found
under My Correspondence
35. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Correspondence Example
36. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Example Letter
37. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
Example Letter
38. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
CCH HRAnswersNow
Colonial Life provides you with free
access to CCH HRAnswersNow -
An online Human Resources library
*an estimated $1,700 value
39. Index - Home
â˘My Company Information
â˘E-Bill
â˘E-Pay
â˘Ez Administration
â˘Ez Billing/Secure File Transfer
â˘My Correspondence
â˘CCH HRAnswersNow
CCH HRAnswersNow Homepage
CCH HRAnswersNow
provides you with access to
answers on common HR and
Employee Benefit issues. The
site also includes sample
policies, forms, posters and
links to Job Descriptions and
Performance Review modules
Hinweis der Redaktion
Will animate circles 1) coloniallife.com, then 2) Sign Up link âTo request access to the ColonialConnect for Plan Administrators website:â
âClick link for Plan Administrator Websiteâ
-âOnce approved, an activation email will be sentâ
âClick the link to activate your membershipâ
-âCreate your own Login ID and password and submit.â
- âPlease refer back to coloniallife.com for all future logins.â
1. Important Links (i.e.: Forms, Contact Us)Shortcuts on top, leftImportant info in body of pageBox of most important E-Services functions
- Info and links to the following information: Billing, Administrative, and E-Services
Please click My Company Information > View Company Information to verify enrollment and billing info
PAâs will receive an e-mail reminder notifying of new bill-Click E-Bill > View Open Bills *View Settled Bills - previously paid invoices
- View bill in traditional .pdf format * Requires latest version of Adobe Reader- Bill is available in .xcl format for use in Ez Billing via Secure File Transfer
Download Spreadsheet - âYou must download the spreadsheet using the Download Spreadsheet link.â
âClick here to pay bill electronicallyâ- If you want to pay electronically, then we have partnered with SameDayPay to make this possible.
Click Continue to SameDayPay
SameDayPay is an ACH debit-based system: Colonial Life covers all associated fees for this service- Click to Sign Up! via a quick one-page registration
âUpon clicking âNextâ, you will be able to immediately set up your first paymentâ
âClick Ez Administration > View Employee Information to communicate employee level changes to Colonial Lifeâ
âSelect your search preferenceâ
Click Edit to continue with changes *Always note the Status of the policy
Animate second screenOnce changes have been notated, click Continue
- Verify changes and be sure to Submit!
Secure File Transfer (SFT) is the preferred method of sending/receiving sensitive data (i.e.: Payroll deduction files/Bill in Excel for Ez Billing)
Use the Send Filelink to send files
Select Home Office >OK
- Please select the appropriate transfer > click Next
- Verity/Select your accounts name > confirm Selected Transfer field > click Next
Select file > click Open
- Click Send File
âIf sending your payroll deduction file/Bill in Excel (Ez Billing), please make sure to remit premium that matches the fileâ
Here, important notifications from Colonial Life regarding billing and premiums can be found
Animate bottom first, then top last
Animate bottom first, then top last
We provide you with free access to CCH HRAnswersNow - an online HR library
CCH HRAnswersNow costs $1,700 annually, provided free of charge by Colonial Life