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Search Engine Marketing




Amplify your business with
search engine marketing
Search Engine Marketing




       Why Search Engine Marketing?
       Is your Web site working as hard as it can for you? Simply having a Web
                  $63
                         $55 $52
       presence may not be adequate to drive the volume of qualified leads
            60

       your business needs to stay profitable.
              40            Automobiles
                                $26
     The20 Major Place to be Online $20
          Hottest Appliances                                                  $12      $11        $8
  Cable or Satellite TV Service                                                                                                        63%
       Search Engine Marketing offers your business:
            0
                    Small Appliances
                     Internet Internet Yellow              News-      Maga-   Direct      TV      Radio                         53%
                                    Yellow      Pages      papers     zines    Mail
                                    Pages
ne, Wireless or Internet Service of advertising
          •	 Fastest	growing	area                                                                                            49%
            •	 Strong	return	on investment
                          Jewelry                                                                                      44%
             •	 Targeted	audiences who are	ready	to	buy                                                                 Advertising	solutions	
                   Sporting Goods                                                                                      44%
                                                                                                                          that reach people
 Linens/Home Decor/Furniture                                                                                          43%
                                                                                                                          when they’re most
         Consumer Electronics                                                                                         43%
                Local	search	will	grow	from	24%	of	online	ad	                                                           ready	to	buy	have	the	
      Baby/Children’s Products
                      spending	in	2007	to	44%	in	20101                                                          38%       greatest return on
                     Footwear                                                                                   38%          investment.
             50

             Clothing Accessories                                                      44%                33%
     General Apparel/Clothing
        40                                                                                23%

             30
                                      24%
             20

                                         2007                                          2010




                                                  Median	Sales	ROI	(Per	$	Invested)	by	Media2

                                                $63
                                    60                       $55       $52
                                    40
                                                                                 $26
                                                                                           $20
                                    20
                                                                                                       $12      $11     $8
                                     0
                                                Internet Internet      Yellow    News-         Maga-   Direct    TV     Radio
                                                          Yellow       Pages     papers        zines    Mail
                                                          Pages




       1. Borrell Associates Outlook for 2007, Sept. 2006.
       2. CRM Associates, Dec. 2007. ROI based on top 135 headings.

       © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
Search Engine Marketing


Ready-to-buy	Customers
78%	of	consumers	research	online before they purchase offline at a local business.1


                                                                 The Buying Process
     Time




                                                                               Purchase


                                                          Decides	&	Finds	a	Business
                                                                                                      (Local Search & IYP)
                                            Evaluates	Buying	Criteria
                                                                                          (Search Engines)
                                         Research


                     Aware	of	Need
                                                                                                           Commitment




Search Engine Marketing: Turning Clicks into Customers

                                 Search engine marketing (SEM) places your
                                 advertising on search engines when consumers
                                 are researching their next purchase, and when
                                 they’re ready	to	buy.




  Consumer
 searches for                                                                                                   You connect with
local	products	                                                                                                 the buyer in store
  &	services                                                                                                        or online




                          Your	ad	appears	                                                Consumer	evaluates	
                          next	to	relevant	                                                 your	products	
                           search results                                                     &	services
                                                                 Consumer clicks
                                                                   on your site




    1. WebVisible and Nielsen/NetRatings survey, Sept. 2007.

    © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
SMLocal




Idearc	Media:	The	Best	Choice	for	SEM


Idearc Media is a multi-platform company that connects sellers with buyers wherever they are.

Our Experience
Your business benefits from our more than 12	years of search engine marketing experience
through Superpages.com® and Idearc Search Marketing, an industry-leading	expert.


                                                                  Rank              Unique
     Top Brands on the Web1                                     June 2008        Visitors (000)    We’re	Good
      Google Sites                                                     1            140,163        The Superpages.com
      Yahoo! Sites                                                     2           140,080
                                                                                                   Network is ranked in the
                                                                                                   Top	20	Brands	on the Web.1
      Microsoft Sites                                                  3            119,677
                                                                                                   We offer the only place to
                                                                                                   get the high-quality	traffic
                                                                                                   found on Superpages.com
      Superpages.com	Network                                         20             30,155         and Switchboard.com.2



Providing	Broad	Options	
Idearc Media is a multi-platform company that has been connecting local small businesses with
buyers for over	80	years.3 We can help your business with much more than just search engine
marketing.




                                         Our SEM Programs
                                         Save time and money by centralizing your search engine media strategy, planning
                                         and buying with one group of dedicated experts. Our SMLocal service is a
                                         turn-key	SEM	solution for your business.




     1.		 Evaluation. First, we                                     2.		 Implementation. Then,        3.		 Results. Advertise
          analyze your market,                                           we create and implement           on search engines
          customers, and                                                 campaigns that help               when consumers are
          competition to fully                                           increase your profits             researching their next
          understand your                                                and drive quality leads           purchase, and when
          business environment.                                          to your Web site.                 they’re ready to buy.


1. comScore Media Metrix, Top Ranked Properties, June 2008.
2. Also sold through our resellers.
3. Print directories business with Idearc Media and its predecessor companies.

© 2008 Idearc Media Corp. All rights reserved. SP-1008-001
SMLocal




What Makes SMLocal Superior?

Marketing your business on search engines is a great way to help more
customers find you. Idearc Media surpasses other firms in providing
quality service and reporting to help build your business.



   •	 Your	ads	are	placed	on	quality	sites to get more qualified leads coming
      your way. Ask other search firms where they’ll place your ad.

           We’re proud of the fine sites where your advertising may appear:1




   •	 The	SMLocal	services	we	provide	have	been	perfected	over	12	years through Superpages.com®                    Sign Out Contact About Superpages.com

      and Idearc Search Marketing, an industry-leading expert. We’ve developed proprietary account
                                           my account report center tools and tips account administration products
      management tools and use exclusive	click	fraud	detection.
                                            view a report | create a report
                                                                                                                                                                              Report Settings                                       hide
                                            ABC Company                          Report Type: Call Tracking Report
   •	 You	start	with	a	Google	certified sales representative and then we provide Grouping: By Dayto a	dedicated	
                                                                                2
                                                                                 access
                                                                                 Monthly: 1/1/2008 - 1/12/2008
      account team, certified in optimizing campaigns for search results. That means you can speak export options
                              3
                                                                                                                 copy & edit
      with a live	human	being for campaignClicks
                                              support. Other companies only give you an email address or
                                                                  Total Calls                  Conversion Rate

      send you back to sales.                          870                    37                                   4.89%


                                                                                            Google AdWords                                                                                                             800-123-4567
   •	 You	pay	what	the	search	engine	                                                        Date           Day            Time           Duration   Answer
                                                                                                                                                     Status
                                                                                                                                                                    Caller        Caller’s
                                                                                                                                                                                  Number
                                                                                                                                                                                                   Caller’s
                                                                                                                                                                                                   Address

      charges us and not one penny                                                           1/10/2008       Thursday       10:35          2          answered       [name]        817-555-1212    123 Main St                   listen
                                                                                                                                                                                                   Euless TX 12345
      more.4 We work every day to                                                            1/12/2008       Saturday       11:20          0          busy           [name]        214-555-1212    123 Main St                   listen
                                                                                                                                                                                                   Dallas TX 12345
      provide a great	ROI. The other                                                         1/12/2008       Saturday       11:47          3          voice mail     [name]        972-555-1212    123 Main St                   listen
      guys just spend your money.                                                                                                                                                                  Irving TX 12345
                                                                                                                                                                                                               View All | 1 2 3 4 Next


                                                                                            Yahoo Search Marketing                                                           Your Business Phone Number: 800-123-4567
   •	 We	reveal	all	the	details	available	                                                   Date           Day            Time           Duration   Answer         Caller        Caller’s         Caller’s
      for your program in regularly                                                                                                                  Status                       Number           Address
                                                                                             1/10/2008       Thursday       9:14           2          answered       [name]        817-555-5555    123 Main St                   listen
      emailed	reports, or through                                                                                                                                                                  Euless TX 12345


      monthly/semi-monthly meetings                                                          1/12/2008       Saturday       11:17          0          busy           [name]        214-555-5555    123 Main St
                                                                                                                                                                                                   Dallas TX 12345
                                                                                                                                                                                                                                 listen


      with your specialist. And with our                                                     1/12/2008       Saturday       11:23          3          voice mail     [name]        972-555-5555    123 Main St
                                                                                                                                                                                                   Irving TX 12345
                                                                                                                                                                                                                                 listen


      breakdown at the search engine                                                                                                                                                                           View All | 1 2 3 4 Next


      level, you can see just where your                                                    Superpages.com                                                                                                             800-123-4567
      investment is generating results.                                                      Date           Day            Time           Duration   Answer
                                                                                                                                                     Status
                                                                                                                                                                    Caller        Caller’s
                                                                                                                                                                                  Number
                                                                                                                                                                                                   Caller’s
                                                                                                                                                                                                   Address
      Can other firms provide such                                                           1/10/2008       Thursday       8:47           3          answered       [name]        817-555-1234    123 Main St                   listen
                                                                                                                                                                                                   Euless TX 12345
      proactive reporting?                                                                   1/12/2008       Saturday       10:42          0          busy           [name]        214-555-1234    123 Main St                   listen
                                                                                                                                                                                                   Dallas TX 12345
                                                                                             1/12/2008       Saturday       11:14          2          voice mail     [name]        972-555-1234    123 Main St                   listen
                                                                                                                                                                                                   Irving TX 12345
                                                                                                                                                                                                               View All | 1 2 3 4 Next


                                                                                                                                                                                                         copy & edit     export options

1. Superpages.com traffic distribution affiliates are subject to change at any time.is based on data reported at the end are trademarks offees are not included in this report. Please refer to your monthly statement to view your
                                                                         Note: Reporting Google and AdWords of the previous day. Service
                                                                         service fees.
   Google, Inc., and are registered in the U.S. and other countries. Yahoo! and its logo are registered trademarks of Yahoo! Inc.
2. Sales certified on Google AdWords®.
3. Google Advertising Professional certified.
4. Monthly management fees apply. Offer is subject to change without notice.

© 2008 Idearc Media Corp. All rights reserved. SP-1008-001
SMLocal




What	Kind	of	Service	Will	You	Receive?
We	make	SEM	simple	for	you.	An	SMLocal	campaign	provides	you	with	certified	campaign	managers	who	
will help with all the aspects of your campaign. They’ll get it up and running, and monitor it to continually
maintain	or	improve	your	results.


Here’s what you can expect from your SMLocal team:


Hands-on	Personal	Assistance                                                            Keyword	Management
•	 Identifying	your	business	objectives                                                 •	 Impacting	the	likelihood	of	your	business	
•	 Reviewing	results	and	making	adjustments	                                               being found
   to your campaign                                                                     •	 Matching	keywords	to	your	business	goals
•	 Available	for	support	during	regular	business	
   hours                                                                                Landing	Page	Selection
•	 Certified	on	Google	AdWords                          ®1
                                                                                        •	 Improving	your	conversion	rate	by	delivering	
                                                                                           relevant results and information for visitors
Bid	Management
•	 Managing	your	portfolio	with	individual	                                             Tracking Tools
   attention                                                                            •	 Tracking	the	results	that	you	want	to	know	
•	 Keeping	your	bids	competitive                                                           about, whether it’s the number of leads
                                                                                           you’re getting or the number of purchases
                                                                                           generated from your Web site (or both)
Creative	Management
•	 Developing	persuasive	ad	titles	and	
                                                                                        Regular	Emailed	Reports
   descriptions for each keyword, which can
   greatly influence click volume and quality                                           •	 Sending	conversion,	revenue,	and/or	traffic	
   of leads                                                                                reporting results to you on a regular basis




                                Get the most out of your search
                                marketing	program.	See	why	we	
                                          are	the	better	choice.




1. Google and AdWords are trademarks of Google, Inc., and are registered in the U.S. and other countries.

© 2008 Idearc Media Corp. All rights reserved. SP-1008-001
SMLocal


                                                                                                                                                                                        Sign Out     Contact About        Superpages.com




Easy	and	Accessible	Reporting                                 my account           report center         tools and tips         account administration              products
                                                               view a report | create a report



Our robust tracking provides several                         ABC Company                                                                                                             Report Settings                                       hide
                                                                                                                                                                                     Report Type: Account Report
reporting views that detail your campaign                                                                                                                                            Grouping: By Day
                                                                                                                                                                                     Monthly: 1/1/2008 - 1/31/2008
activity, track your advertising investment
                                                                                                                                                                                                           copy & edit      export options
and help you manage your business more
                                                             help with terms | hide graph



effectively.                                                                       Impressions                         Clicks                        CTR                             Avg. CPC                      Cost

                                                                                   Impressions                         Clicks                        CTR                             Avg. CPC                      Cost

                                                                  Impressions                                                                                                                                                    Clicks
                                                                                                                                                                                                                                      40
                                                                 20,000
                                                                                                                                                                                                                                      35

•	 Track	your	revenue. Call Tracking and                         15,000
                                                                                                                                                                                                                                      30
                                                                                                                                                                                                                                      25
                                                                                                                                                                                                                                      20
   Action Tracking reports give details to                       10,000
                                                                                                                                                                                                                                      15
                                                                                                                                                                                                                                      10
   show how clicks resulted in a phone call,                      5,000                                                                                                                                                               5
                                                                                                                                                                                                                                      0
                                                                             Jan 12, 2008                                                         Jan 19, 2008                                                    Jan 26, 2008
   email, form submitted, or an actual sale.
                                                              Impressions                            Clicks                             CTR                                  Avg. CPC                       Cost
   You’ll know more than just how many
                                                                             870                                  75                                     8.62%                        $2.50                              $187.50
   clicks were recorded.
                                                             help with terms

                                                              Date                          Imp.                           Clicks                         CTR                         Avg. CPC                    Cost

•	 Improve	your	results. Recorded phone                                      1/10/2008
                                                                             1/12/2008
                                                                                                                      56
                                                                                                                      17
                                                                                                                                                     4
                                                                                                                                                     1
                                                                                                                                                                             7.14%
                                                                                                                                                                             5.88%
                                                                                                                                                                                                          $2.50
                                                                                                                                                                                                          $2.50
                                                                                                                                                                                                                                     $7.89
                                                                                                                                                                                                                                     $2.50
   calls allow you to hear what kind of calls                                1/13/2008                                19                             1                       5.26%                        $2.50                      $2.50

   your advertising brings, allowing you                                     1/14/2008
                                                                             1/15/2008
                                                                                                                      37
                                                                                                                      18
                                                                                                                                                     2
                                                                                                                                                     1
                                                                                                                                                                             5.41%
                                                                                                                                                                             5.56%
                                                                                                                                                                                                          $2.50
                                                                                                                                                                                                          $2.50
                                                                                                                                                                                                                                     $4.05
                                                                                                                                                                                                                                     $2.50

   to track and improve your results by                                                                                                                                                                           View All | 1 2 3 4 Next

   coaching employees.                                                                                                                                                                                     copy & edit      export options

                                                             Note: Reporting is based on data reported at the end of the previous day. Service fees are not included in this report. Please refer to your monthly statement to view your
                                                             service fees.
                                                                                                                                                                                          Sign Out       Contact About     Superpages.com
•	 Get	a	clear	picture. Some reports are
   available at the search engine level
                                                                my account          report center         tools and tips         account administration              products
   so you know exactly how your ad                              view a report | create a report

   performed on those sites. No more
                                                              ABC Company
   guess work at how your investment                                                                                                                                                  Report Settings
                                                                                                                                                                                      Report Type: Conversion Summary
                                                                                                                                                                                                                                            hide


   is performing across the Web.                                                                                                                                                      Grouping By Day
                                                                                                                                                                                      Monthly: 1/1/2008 - 1/31/2008


                                                              help with terms | hide graph                                                                                                                  copy & edit      export options

•	 Monitor	the	performance. Whether                                                         Clicks                Calls                 Emails                   Sales               Forms                Total Conv.            Conv. Rate
   you like details or a high-level picture,                                                Clicks                Calls                 Emails                   Sales               Forms                Total Conv.            Conv. Rate

   we offer reports with different levels
                                                                   Impressions                                                                                                                                                    Clicks
   of information to help you manage                              20,000
                                                                                                                                                                                                                                       40
                                                                                                                                                                                                                                       35
   your business more effectively.                                15,000
                                                                                                                                                                                                                                       30
                                                                                                                                                                                                                                       25
                                                                                                                                                                                                                                       20
                                                                  10,000
                                                                                                                                                                                                                                       15
                                                                                                                                                                                                                                       10
•	 Choose	your	timing. Our reports                                   5,000                                                                                                                                                             5
                                                                                                                                                                                                                                       0
                                                                              Jan 12, 2008                                                         Jan 19, 2008                                                    Jan 26, 2008
   give you the option of when and
   how you receive them. They can be                           Clicks                   Calls                      Emails                     Sales                      Forms                  Total Conv.              Conv. Rate

   emailed daily, weekly, bi-weekly or                         870                      37                         1                          4                          0                      42                       4.89%


   monthly. Or if you want to access
   them online, you can see them                               Date                  Clicks                   Calls                 Emails                 Sales                 Forms               Total Conv.          Conv. Rate

                                                               1/1/2008               56                      1                     0                      1                     0                   2                     3.74%
   anytime at our self-service site:                           1/2/2008               17                      0                     1                      0                     0                   1                     4.13%
   www.advertising.superpages.com                              1/3/2008               19                      1                     0                      0                     0                   1                     4.31%

                                                               1/4/2008               37                      2                     0                      0                     0                   2                     5.95%

                                                               1/5/2008               18                      1                     0                      0                     0                   1                     4.93%


                                                                                                                                                                                                                   View All | 1 2 3 4 Next

                                                                                                                                                                                                            copy & edit      export options

                                                              Note: Reporting is based on data reported at the end of the previous day. Service fees are not included in this report. Please refer to your monthly statement to view your
                                                              service fees.




© 2008 Idearc Media Corp. All rights reserved. SP-1008-001
SMLocal



           Our dealership had a search engine marketing program with another company for a few
           years, but we weren’t getting the results or service we wanted from them. Recently, we
           switched our SEM campaign to Idearc Media, and are already	seeing	positive	results	and
           growth	in	our	ROI. And, online traffic to our parts and service departments has increased.
           Our	SMLocal	campaign	manager	oversees	just	a	few	accounts,	and	he	is	very	concerned	about	
           our business, which is evident by the level	of	service	he	provides	us. We are very happy with
           our decision to have Idearc Media handle our search engine marketing program, and look
           forward to continued sales and growth of our dealership.




           Matt Wagner, Internet Sales Manager
           Auto Dealer in Fife, WA




           We are a full-service painting company specializing in residential and commercial interiors
           and exteriors, and have been in business for 12 years. I was trying to promote our website
           on another search engine by myself, but was having a hard time getting the positioning
           I wanted. I decided I	needed	help, so I enlisted the experts from the Idearc Media search
           engine marketing program. Already business is starting to pick up, and I just received a call
           to	bid	on	a	$50,000	job.	My	SMLocal	account	manager	is	wonderful	to	work	with	and	always	
           comes	through	for	me.	I’m	very	happy	with	our	SMLocal	program	and	the	positioning it has
           given	us	on	search	engines.	I	am	finally	ahead	of	my	competition!




           John Engen
           Painting Contractor in San Diego, CA




                                                                  Amplify your business results
                                                                  with	SMLocal.		Contact	us	
                                                                  today	at	800-555-4833	or	
                                                                  visit	superpages.com/sem
                                                                  for	more	information.




© 2008 Idearc Media Corp. All rights reserved. SP-1008-001

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Search Engine Marketing Google Yahoo Superpages

  • 1. Search Engine Marketing Amplify your business with search engine marketing
  • 2. Search Engine Marketing Why Search Engine Marketing? Is your Web site working as hard as it can for you? Simply having a Web $63 $55 $52 presence may not be adequate to drive the volume of qualified leads 60 your business needs to stay profitable. 40 Automobiles $26 The20 Major Place to be Online $20 Hottest Appliances $12 $11 $8 Cable or Satellite TV Service 63% Search Engine Marketing offers your business: 0 Small Appliances Internet Internet Yellow News- Maga- Direct TV Radio 53% Yellow Pages papers zines Mail Pages ne, Wireless or Internet Service of advertising • Fastest growing area 49% • Strong return on investment Jewelry 44% • Targeted audiences who are ready to buy Advertising solutions Sporting Goods 44% that reach people Linens/Home Decor/Furniture 43% when they’re most Consumer Electronics 43% Local search will grow from 24% of online ad ready to buy have the Baby/Children’s Products spending in 2007 to 44% in 20101 38% greatest return on Footwear 38% investment. 50 Clothing Accessories 44% 33% General Apparel/Clothing 40 23% 30 24% 20 2007 2010 Median Sales ROI (Per $ Invested) by Media2 $63 60 $55 $52 40 $26 $20 20 $12 $11 $8 0 Internet Internet Yellow News- Maga- Direct TV Radio Yellow Pages papers zines Mail Pages 1. Borrell Associates Outlook for 2007, Sept. 2006. 2. CRM Associates, Dec. 2007. ROI based on top 135 headings. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
  • 3. Search Engine Marketing Ready-to-buy Customers 78% of consumers research online before they purchase offline at a local business.1 The Buying Process Time Purchase Decides & Finds a Business (Local Search & IYP) Evaluates Buying Criteria (Search Engines) Research Aware of Need Commitment Search Engine Marketing: Turning Clicks into Customers Search engine marketing (SEM) places your advertising on search engines when consumers are researching their next purchase, and when they’re ready to buy. Consumer searches for You connect with local products the buyer in store & services or online Your ad appears Consumer evaluates next to relevant your products search results & services Consumer clicks on your site 1. WebVisible and Nielsen/NetRatings survey, Sept. 2007. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
  • 4. SMLocal Idearc Media: The Best Choice for SEM Idearc Media is a multi-platform company that connects sellers with buyers wherever they are. Our Experience Your business benefits from our more than 12 years of search engine marketing experience through Superpages.com® and Idearc Search Marketing, an industry-leading expert. Rank Unique Top Brands on the Web1 June 2008 Visitors (000) We’re Good Google Sites 1 140,163 The Superpages.com Yahoo! Sites 2 140,080 Network is ranked in the Top 20 Brands on the Web.1 Microsoft Sites 3 119,677 We offer the only place to get the high-quality traffic found on Superpages.com Superpages.com Network 20 30,155 and Switchboard.com.2 Providing Broad Options Idearc Media is a multi-platform company that has been connecting local small businesses with buyers for over 80 years.3 We can help your business with much more than just search engine marketing. Our SEM Programs Save time and money by centralizing your search engine media strategy, planning and buying with one group of dedicated experts. Our SMLocal service is a turn-key SEM solution for your business. 1. Evaluation. First, we 2. Implementation. Then, 3. Results. Advertise analyze your market, we create and implement on search engines customers, and campaigns that help when consumers are competition to fully increase your profits researching their next understand your and drive quality leads purchase, and when business environment. to your Web site. they’re ready to buy. 1. comScore Media Metrix, Top Ranked Properties, June 2008. 2. Also sold through our resellers. 3. Print directories business with Idearc Media and its predecessor companies. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
  • 5. SMLocal What Makes SMLocal Superior? Marketing your business on search engines is a great way to help more customers find you. Idearc Media surpasses other firms in providing quality service and reporting to help build your business. • Your ads are placed on quality sites to get more qualified leads coming your way. Ask other search firms where they’ll place your ad. We’re proud of the fine sites where your advertising may appear:1 • The SMLocal services we provide have been perfected over 12 years through Superpages.com® Sign Out Contact About Superpages.com and Idearc Search Marketing, an industry-leading expert. We’ve developed proprietary account my account report center tools and tips account administration products management tools and use exclusive click fraud detection. view a report | create a report Report Settings hide ABC Company Report Type: Call Tracking Report • You start with a Google certified sales representative and then we provide Grouping: By Dayto a dedicated 2 access Monthly: 1/1/2008 - 1/12/2008 account team, certified in optimizing campaigns for search results. That means you can speak export options 3 copy & edit with a live human being for campaignClicks support. Other companies only give you an email address or Total Calls Conversion Rate send you back to sales. 870 37 4.89% Google AdWords 800-123-4567 • You pay what the search engine Date Day Time Duration Answer Status Caller Caller’s Number Caller’s Address charges us and not one penny 1/10/2008 Thursday 10:35 2 answered [name] 817-555-1212 123 Main St listen Euless TX 12345 more.4 We work every day to 1/12/2008 Saturday 11:20 0 busy [name] 214-555-1212 123 Main St listen Dallas TX 12345 provide a great ROI. The other 1/12/2008 Saturday 11:47 3 voice mail [name] 972-555-1212 123 Main St listen guys just spend your money. Irving TX 12345 View All | 1 2 3 4 Next Yahoo Search Marketing Your Business Phone Number: 800-123-4567 • We reveal all the details available Date Day Time Duration Answer Caller Caller’s Caller’s for your program in regularly Status Number Address 1/10/2008 Thursday 9:14 2 answered [name] 817-555-5555 123 Main St listen emailed reports, or through Euless TX 12345 monthly/semi-monthly meetings 1/12/2008 Saturday 11:17 0 busy [name] 214-555-5555 123 Main St Dallas TX 12345 listen with your specialist. And with our 1/12/2008 Saturday 11:23 3 voice mail [name] 972-555-5555 123 Main St Irving TX 12345 listen breakdown at the search engine View All | 1 2 3 4 Next level, you can see just where your Superpages.com 800-123-4567 investment is generating results. Date Day Time Duration Answer Status Caller Caller’s Number Caller’s Address Can other firms provide such 1/10/2008 Thursday 8:47 3 answered [name] 817-555-1234 123 Main St listen Euless TX 12345 proactive reporting? 1/12/2008 Saturday 10:42 0 busy [name] 214-555-1234 123 Main St listen Dallas TX 12345 1/12/2008 Saturday 11:14 2 voice mail [name] 972-555-1234 123 Main St listen Irving TX 12345 View All | 1 2 3 4 Next copy & edit export options 1. Superpages.com traffic distribution affiliates are subject to change at any time.is based on data reported at the end are trademarks offees are not included in this report. Please refer to your monthly statement to view your Note: Reporting Google and AdWords of the previous day. Service service fees. Google, Inc., and are registered in the U.S. and other countries. Yahoo! and its logo are registered trademarks of Yahoo! Inc. 2. Sales certified on Google AdWords®. 3. Google Advertising Professional certified. 4. Monthly management fees apply. Offer is subject to change without notice. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
  • 6. SMLocal What Kind of Service Will You Receive? We make SEM simple for you. An SMLocal campaign provides you with certified campaign managers who will help with all the aspects of your campaign. They’ll get it up and running, and monitor it to continually maintain or improve your results. Here’s what you can expect from your SMLocal team: Hands-on Personal Assistance Keyword Management • Identifying your business objectives • Impacting the likelihood of your business • Reviewing results and making adjustments being found to your campaign • Matching keywords to your business goals • Available for support during regular business hours Landing Page Selection • Certified on Google AdWords ®1 • Improving your conversion rate by delivering relevant results and information for visitors Bid Management • Managing your portfolio with individual Tracking Tools attention • Tracking the results that you want to know • Keeping your bids competitive about, whether it’s the number of leads you’re getting or the number of purchases generated from your Web site (or both) Creative Management • Developing persuasive ad titles and Regular Emailed Reports descriptions for each keyword, which can greatly influence click volume and quality • Sending conversion, revenue, and/or traffic of leads reporting results to you on a regular basis Get the most out of your search marketing program. See why we are the better choice. 1. Google and AdWords are trademarks of Google, Inc., and are registered in the U.S. and other countries. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
  • 7. SMLocal Sign Out Contact About Superpages.com Easy and Accessible Reporting my account report center tools and tips account administration products view a report | create a report Our robust tracking provides several ABC Company Report Settings hide Report Type: Account Report reporting views that detail your campaign Grouping: By Day Monthly: 1/1/2008 - 1/31/2008 activity, track your advertising investment copy & edit export options and help you manage your business more help with terms | hide graph effectively. Impressions Clicks CTR Avg. CPC Cost Impressions Clicks CTR Avg. CPC Cost Impressions Clicks 40 20,000 35 • Track your revenue. Call Tracking and 15,000 30 25 20 Action Tracking reports give details to 10,000 15 10 show how clicks resulted in a phone call, 5,000 5 0 Jan 12, 2008 Jan 19, 2008 Jan 26, 2008 email, form submitted, or an actual sale. Impressions Clicks CTR Avg. CPC Cost You’ll know more than just how many 870 75 8.62% $2.50 $187.50 clicks were recorded. help with terms Date Imp. Clicks CTR Avg. CPC Cost • Improve your results. Recorded phone 1/10/2008 1/12/2008 56 17 4 1 7.14% 5.88% $2.50 $2.50 $7.89 $2.50 calls allow you to hear what kind of calls 1/13/2008 19 1 5.26% $2.50 $2.50 your advertising brings, allowing you 1/14/2008 1/15/2008 37 18 2 1 5.41% 5.56% $2.50 $2.50 $4.05 $2.50 to track and improve your results by View All | 1 2 3 4 Next coaching employees. copy & edit export options Note: Reporting is based on data reported at the end of the previous day. Service fees are not included in this report. Please refer to your monthly statement to view your service fees. Sign Out Contact About Superpages.com • Get a clear picture. Some reports are available at the search engine level my account report center tools and tips account administration products so you know exactly how your ad view a report | create a report performed on those sites. No more ABC Company guess work at how your investment Report Settings Report Type: Conversion Summary hide is performing across the Web. Grouping By Day Monthly: 1/1/2008 - 1/31/2008 help with terms | hide graph copy & edit export options • Monitor the performance. Whether Clicks Calls Emails Sales Forms Total Conv. Conv. Rate you like details or a high-level picture, Clicks Calls Emails Sales Forms Total Conv. Conv. Rate we offer reports with different levels Impressions Clicks of information to help you manage 20,000 40 35 your business more effectively. 15,000 30 25 20 10,000 15 10 • Choose your timing. Our reports 5,000 5 0 Jan 12, 2008 Jan 19, 2008 Jan 26, 2008 give you the option of when and how you receive them. They can be Clicks Calls Emails Sales Forms Total Conv. Conv. Rate emailed daily, weekly, bi-weekly or 870 37 1 4 0 42 4.89% monthly. Or if you want to access them online, you can see them Date Clicks Calls Emails Sales Forms Total Conv. Conv. Rate 1/1/2008 56 1 0 1 0 2 3.74% anytime at our self-service site: 1/2/2008 17 0 1 0 0 1 4.13% www.advertising.superpages.com 1/3/2008 19 1 0 0 0 1 4.31% 1/4/2008 37 2 0 0 0 2 5.95% 1/5/2008 18 1 0 0 0 1 4.93% View All | 1 2 3 4 Next copy & edit export options Note: Reporting is based on data reported at the end of the previous day. Service fees are not included in this report. Please refer to your monthly statement to view your service fees. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001
  • 8. SMLocal Our dealership had a search engine marketing program with another company for a few years, but we weren’t getting the results or service we wanted from them. Recently, we switched our SEM campaign to Idearc Media, and are already seeing positive results and growth in our ROI. And, online traffic to our parts and service departments has increased. Our SMLocal campaign manager oversees just a few accounts, and he is very concerned about our business, which is evident by the level of service he provides us. We are very happy with our decision to have Idearc Media handle our search engine marketing program, and look forward to continued sales and growth of our dealership. Matt Wagner, Internet Sales Manager Auto Dealer in Fife, WA We are a full-service painting company specializing in residential and commercial interiors and exteriors, and have been in business for 12 years. I was trying to promote our website on another search engine by myself, but was having a hard time getting the positioning I wanted. I decided I needed help, so I enlisted the experts from the Idearc Media search engine marketing program. Already business is starting to pick up, and I just received a call to bid on a $50,000 job. My SMLocal account manager is wonderful to work with and always comes through for me. I’m very happy with our SMLocal program and the positioning it has given us on search engines. I am finally ahead of my competition! John Engen Painting Contractor in San Diego, CA Amplify your business results with SMLocal. Contact us today at 800-555-4833 or visit superpages.com/sem for more information. © 2008 Idearc Media Corp. All rights reserved. SP-1008-001