This document presents a pattern for translating a business strategy into a technology strategy. It uses ING, a Dutch banking group, as a case study. The pattern involves extracting keywords from the business strategy, extrapolating technology themes from those keywords, and mapping capabilities to the themes to develop a technology investment strategy. This allows the technology strategy to have traceability to the business goals and drives the organization forward at the least cost. The capabilities are split into buckets to help manage ICT budgets. Executing the technology strategy and keeping existing systems running enables the business to continue functioning as new technologies are adopted.

1. MOVING FROMTHE BUSINESSMOVING FROMTHE BUSINESS
STRATEGY TO TECHNOLOGY STRATEGYSTRATEGY TO TECHNOLOGY STRATEGY
((ATO P-DO WNAPPRO ACH TO STRATEGY DEVELO PMENTATO P-DO WNAPPRO ACH TO STRATEGY DEVELO PMENT ))
Presentedby: Daljit RBanger
MSc FBCS
OMG(Business ArchitectureGuild) Amsterdam– 19th
June2019

2. AGENDA
• EXAM QUESTION
• PRECURSOR
• A SIMPLE REUSABLE PATTERN FOR STRATEGY
DEVELOPMENT
• BUSINESS ARCHITECTURE / PATTERN MAPPING
• PATTERN DISCUSSED USING ING AS A CASE STUDY
• ING
• THE GLO BAL BUSINESS STRATEGY EXTRACT
• DEFAULT WO RDS EXTRACTED FRO MSTRATEGY
EXTRAPO LATING TECHNOLO GY THEMES
• EXTRAPOLATING – TECHNOLOGY CAPABILITIES
ASSEMBLING THE ELEMENTS
• EXTRAPOLATING – TECHNOLOGY CAPABILITIES
• FINAL MESSAGE

3. EXAM QUESTIONEXAM QUESTION
Yo ur Busine ss Archite cture te am has
co m ple te d a Busine ss Strate g y. Bo th
the Strate g y and Budg e t have be e n
appro ve d
Yo u are taske d with translating the
abo ve into a te chno lo g y strate g y.

4. PRECURSORS
• UNDERSTAND THE TECHNOLOGY ECOSYSTEM
• APPRECIATE, IF ANY, THE ON-GOING TECHNICAL
DEBT BEING ACCRUED BY THE BUSINESS
• THE REGULATORY COMPLIANCE REQUIRED IN YOUR
MARKETS BY THE BUSINESS.
• BE AWARE OF THE UNKNOWN KNOWNS I.E. SHADOW
IT
• AWARENESS OF COMPETITOR/NEW MARKET
ENTRANTS USE OF TECHNOLOGY
• DISRUPTIVE MARKET FORCES AT PLAY IN YOUR
INDUSTRY
• MANDATORY REPORTING – FINANCIAL / REGULATORY

6. Stakeholders
Business
Lenses
Keyword
Extraction
Technology
Themes
System
Capability
Technology
Investment
Control/Execute
/Monitor
Strategies
Organisatio
n
Value
Streams
Products
Policies
Business
Strategy
Informatio
n
BUSINESS ARCHITECTURE GUILD/PATTERN MAPPING
Initiatives

7. To demonstrate the use of the Pattern
we will use ING the Dutch multinational
banking and financial services
corporation headquartered here in
Amsterdam as our case.
ING’s primary businesses are retail
banking, direct banking, commercial
banking, investment banking, asset
management, and insurance services.

8. Source : ING Website
(https://www.ing.com/About-us/Annual-reporting-suite/Annual-Report/2018-Annual-Report.htm)
Example Keyword Extraction

9. Looking ForKey Words – To Map to Themes

14. DEFAULT WORDS EXTRACTED FROM STRATEGY

15. EXTRAPOLATING TECHNOLOGY THEMES

16. EXTRAPOLATING –
TECHNOLOGY CAPABILITIES

18. EXAMPLE - FINANCIAL CRIME EXAMPLE FORDOMAIN /
CAPABILITIES MAPPING

19. TECHNOLOGY INVESTMENT

20. Business
Strategy
Keyword
Extraction
Technology
Themes
System
Capability
Matrix
Technology
Investment
Control/Execute
/Monitor
From Business Strategy to Technology Realisation
Assembling all the Elements
Top Down
Bottom UP
Maintain
Adapt
Shape
Technology
Dis-Investment

21. C
• Part 2- Technology Strategy
• Current Technology ecosystem
• Shadow IT
• Issues
• Drivers for Technology Transformation &
Change
• Suppliers / vendors
• Target Model – Reference Architecture
Canvas
• Capabilities Definitions
• Channels
• API / Data Interchange
• Process Automation / Robotics
• Compliance / Reporting Information
• Capability assessment and Issues
• Target end-state architecture
• Proposed global standards
• Roadmap and migration scenario(s)
• Transition architectures
• Appendix
• Systems Inventory by Domain
• Maturity Levels Guide
• Acronyms
• Part 1- Business Drivers
• Assessment – Strategic /
Operational
• Initiatives
• Value Streams
• Aligning the Business Strategy to IT
Outcomes
• Business Themes
• Transposing the Business Themes
into Technology Themes
• Automate
• Innovate
• Collaborate
• Optimise – Kill Complexity
• Architecture Principles
• Governance
• Business
• IT
• Policy & approach
• Strategic Objectives
• Background
• Purpose of Document
• Intended Audience
• Intended usage and
lifecycle
• Related documents
• Management
Summary

22. ABRIDGED
• TARGET OPERATING MODEL / BUSINESS STRATEGY
(CORPORATE / FUNCTIONAL) PROVIDE THE DRIVERS FOR
THE TECHNOLOGY STRATEGY
• TECHNOLOGY THEMES ALLOW THE BUSINESS TO HAVE
TRACEABILITY BETWEEN THE ICT AND THE GOALS OF THE
ORGANISATION
• DISSECTING THE THEMES TO MAP TO FUTURE, CURRENT
AND INNOVATION CAPABILITIES THAT DRIVE THE AGENDA OF
THE BUSINESS FORWARD AT THE LEAST UNIT COST
• SPLITTING THESE CAPABILITIES INTO BUCKETS ALLOW THE
ICT BUDEGTS TO ME MANAGED FURTHER
• EXECUTION AND KEEPING THE LIGHTS ON IS THE ENABLER
FOR THE BUSINESS TO CONTINUE FUNCTIONING

23. FINAL MESSAGE
• WISE RULERS : NOT RESTRICTING THEMSELVES TO DEALING WITH
PRESENT THREATS BUT USING EVERY MEANS AT THEIR DISPOSAL TO
FORESEE AND FORESTALL FUTURE PROBLEMS AS WELL
- NICCOLÒ MACHIAVELLI
Kno w yo ur Enviro nm e nt – Inte rnal/ Exte rnal.

24. Website : www.s-ea-t.com (Tools, Papers Downloads)
Blog : https://dalbanger.wordpress.com/
Email : dal@s-ea-t.com
Thank YouThank You