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Introduction:
Payment Platform team in Rakuten
Daisuke Matsuda (Deen)
Payment Product Management, Payment Platform
December 2017
2
Purpose of this slide
This slide is for any persons and candidates who are
interested in us, Rakuten Payment Platform team ☺
3
Self Introduction - My history in Rakuten
US
Japan
Indonesia
SingaporeMalaysia
Thai Taiwan
Spain
UK
GermanyLuxemburg
Israel
Rakuten Card
(Credit card issuing and
acquiring services)
Rakuten SmartPay
launch
(mPOS type business)
Global EC Platform
(Platform product management across various countries)
Payment Platform
(work on any type of EC projects for
both Japan and global)
2010 Jan. 2012 May 2012 Sept Now (2017 Dec.)2016 Aug
Brazil
Source:Pacific Centric SVG World Map, Dmthoth, https://commons.wikimedia.org/wiki/File:Blank_Map_Pacific_World.svg
• As a product manager, working on both global and Japan projects in Rakuten.
4
Rakuten’s Strengths (from our corporate site)
https://global.rakuten.com/corp/about/strength.html
Rakuten Group’s broad range of online and off-line
services includes e-commerce, travel, FinTech, digital
contents and communications, as well as credit cards,
banking, securities, insurance, electronic money and
even professional sports.
By linking these many diverse services through a
common membership and loyalty program, we have
created a unique Rakuten Ecosystem.
Concept of the Rakuten Ecosystem
5
Key Platform Products in Rakuten Ecosystem
Membership
(Rakuten ID)
Super Point
(Reward Loyalty
Program)
Payment
• We Rakuten have various type of businesses on our Ecosystem, then here is one of the aspects to
think of the Rakuten Ecosystem is about platform products.
6
Payment – One of the Key Platform Products
• Payment Platform is one of the key platform products to leverage our strengths and create great
synergies among all the businesses in Rakuten.
Membership
(Rakuten ID)
Super Point
(Reward Loyalty
Program)
Payment
7
Why Payment Platform is necessary in Rakuten
Payment
Platform
BEFORE
we build Payment
Platform
AFTER
we built Payment
Platform
Service A
Service B
Service C
Service D
Payment Service Provider /
Company-X
Payment Service Provider
/Company-Y
Service A
Service B
Service C
Service D
Payment Service Provider /
Company X
Payment Service Provider
/Company-Y
Each service developed the same features for each, and these were duplicated a lot.
One connection
(API integration)
The one connection to Payment Platform enables us to use multiple and various payment services.
Services in Rakuten Group
8
Payment Platform Product Vision, Product Value Proposition
Payment Gateway
Payment Step
Tokenization for
credit cards
Payment Back-Office
• Enables the use of multiple payment services with a
single API integration
• Hosted payment page that enables easy payment
features such as credit cards, Rakuten Super Points, and
other alternative payment methods
• Card Tokenization System for credit card information. It
makes payment transactions secure and compliant with
PCI DSS requirements
• Provides a single place for managing all payment
transactions and business operations across multiple
payment service companies.
For Payment
Easy
For Payment
Secure
Who is UserPayment Products for…
Make Payment Easy and Secure
Rakuten Services
Shoppers
Internal Business
teams
Rakuten Services
Product Value Proposition
9
Our Projects in several aspects
What type of business / service
I can work on?
• Any type of E-commerce projects which need payment features.
• Ex: Rakuten Ichiba (EC marketplace), Rakuten Travel (online booking), any new
launch EC services.
Any relationship with Rakuten
FinTech services?
• Yes we work with Rakuten FinTech services as well to enable any Rakuten Services
to use these Rakuten FinTech services via our Payment Platform.
Japan or Global projects, and
what communication
languages?
• Both Japan and global
• Communication languages are English and Japanese and any other
languages (It depends on the project members you work with).
Any security knowledge
opportunity?
• Yes we have such as PCI DSS projects to work on.
Any advanced technology
knowledge opportunity?
• Yes we have such as Public Cloud services, Automation, Blockchain technology
product etc.. These are already available with our products then you can work with
such environments and have opportunity to work on any improvements.
Questions Answers
10
Teams - Places
Tokyo
(Global HQ)
Fukuoka
(Engineering team)
Bangalore
(Engineering team)
Luxembourg
(EU Regional HQ)
• Tokyo is a global HQ of Rakuten Inc. , then we have other teams too.
Map data @ 2017 Google, ORION-ME, SK telecom, ZENRIN
11
Tokyo – Engineering team introduction
• We are looking for an experience engineer who is interested in advanced payment platform
development projects!
Morning daily scrum
https://rakuten.careers/
12
Fukuoka – Engineering team introduction
• We just built a new development team in Fukuoka, where is located in south area in Japan. We are
looking for an experience engineer who is interested in advanced payment platform development
projects!
Why tech companies open their office in
Fukuoka?
• Less expensive for living cost than Tokyo
• Very nice local foods (we love!)
• Very convenient for commuting
• Close to Fukuoka Airport (5 min by subway
from Fukuoka Airport to Hakata Station)
https://global.rakuten.com/corp/about/map/index__p12.html
Various nationalities and Diversities
Join us! ☺
Teams in Payment
Platform
14
Rakuten Job Opening - HR Recruiting page
Visit - https://global.rakuten.com/corp/careers/engineering/
Search by “Payment Platform”
15
JD about Engineer and Product Manager for Payment Platform(As of Dec, 2017)
Engineer for Payment Platform
Responsibilities:
• Specification, design, coding, testing, release as well as maintenance of
software programs
• Depending on your skills and experience you may also be tasked with
the job of a technical or project leader
Minimum Qualifications:
• Hands-on development experience in JAVA (minimum 3 years)
• Experience in development with DBMS(Oracle, MySQL, etc.)
• Web application development experience
• UNIX/Linux experience
• 3 to 10 years of development experience
Preferred Qualifications:
• Experience in E-Commerce and Fintech industries
• Have experience connecting with payment services and systems
Product Manager for Payment Platform
Responsibilities:
• Product Management using modern methodologies such as Agile
• Define product road-maps, feature prioritization and feature enhancements
• Business requirements definition, product specifications, stakeholder management
• Negotiation with payment service providers from different countries
• Documentation for product materials and specifications
Minimum Qualifications:
• Bachelor Degree (BS) in Engineering, Computer Science, Economics, Business or
related field
• 5+ years of experience developing web applications
• 3+ years as a product manager of a large scale web service
• Experience with Agile development and related tools such as JIRA and Confluence
• Experience in defining and analyzing business requirements
Preferred Qualifications:
• MBA or advanced degree in a related area
• Industry knowledge of financial transaction processing systems in E-commerce,
FinTech, Credit Card and Payment industries
Introduction - Rakuten Payment Platform team

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Introduction - Rakuten Payment Platform team

  • 1. Introduction: Payment Platform team in Rakuten Daisuke Matsuda (Deen) Payment Product Management, Payment Platform December 2017
  • 2. 2 Purpose of this slide This slide is for any persons and candidates who are interested in us, Rakuten Payment Platform team ☺
  • 3. 3 Self Introduction - My history in Rakuten US Japan Indonesia SingaporeMalaysia Thai Taiwan Spain UK GermanyLuxemburg Israel Rakuten Card (Credit card issuing and acquiring services) Rakuten SmartPay launch (mPOS type business) Global EC Platform (Platform product management across various countries) Payment Platform (work on any type of EC projects for both Japan and global) 2010 Jan. 2012 May 2012 Sept Now (2017 Dec.)2016 Aug Brazil Source:Pacific Centric SVG World Map, Dmthoth, https://commons.wikimedia.org/wiki/File:Blank_Map_Pacific_World.svg • As a product manager, working on both global and Japan projects in Rakuten.
  • 4. 4 Rakuten’s Strengths (from our corporate site) https://global.rakuten.com/corp/about/strength.html Rakuten Group’s broad range of online and off-line services includes e-commerce, travel, FinTech, digital contents and communications, as well as credit cards, banking, securities, insurance, electronic money and even professional sports. By linking these many diverse services through a common membership and loyalty program, we have created a unique Rakuten Ecosystem. Concept of the Rakuten Ecosystem
  • 5. 5 Key Platform Products in Rakuten Ecosystem Membership (Rakuten ID) Super Point (Reward Loyalty Program) Payment • We Rakuten have various type of businesses on our Ecosystem, then here is one of the aspects to think of the Rakuten Ecosystem is about platform products.
  • 6. 6 Payment – One of the Key Platform Products • Payment Platform is one of the key platform products to leverage our strengths and create great synergies among all the businesses in Rakuten. Membership (Rakuten ID) Super Point (Reward Loyalty Program) Payment
  • 7. 7 Why Payment Platform is necessary in Rakuten Payment Platform BEFORE we build Payment Platform AFTER we built Payment Platform Service A Service B Service C Service D Payment Service Provider / Company-X Payment Service Provider /Company-Y Service A Service B Service C Service D Payment Service Provider / Company X Payment Service Provider /Company-Y Each service developed the same features for each, and these were duplicated a lot. One connection (API integration) The one connection to Payment Platform enables us to use multiple and various payment services. Services in Rakuten Group
  • 8. 8 Payment Platform Product Vision, Product Value Proposition Payment Gateway Payment Step Tokenization for credit cards Payment Back-Office • Enables the use of multiple payment services with a single API integration • Hosted payment page that enables easy payment features such as credit cards, Rakuten Super Points, and other alternative payment methods • Card Tokenization System for credit card information. It makes payment transactions secure and compliant with PCI DSS requirements • Provides a single place for managing all payment transactions and business operations across multiple payment service companies. For Payment Easy For Payment Secure Who is UserPayment Products for… Make Payment Easy and Secure Rakuten Services Shoppers Internal Business teams Rakuten Services Product Value Proposition
  • 9. 9 Our Projects in several aspects What type of business / service I can work on? • Any type of E-commerce projects which need payment features. • Ex: Rakuten Ichiba (EC marketplace), Rakuten Travel (online booking), any new launch EC services. Any relationship with Rakuten FinTech services? • Yes we work with Rakuten FinTech services as well to enable any Rakuten Services to use these Rakuten FinTech services via our Payment Platform. Japan or Global projects, and what communication languages? • Both Japan and global • Communication languages are English and Japanese and any other languages (It depends on the project members you work with). Any security knowledge opportunity? • Yes we have such as PCI DSS projects to work on. Any advanced technology knowledge opportunity? • Yes we have such as Public Cloud services, Automation, Blockchain technology product etc.. These are already available with our products then you can work with such environments and have opportunity to work on any improvements. Questions Answers
  • 10. 10 Teams - Places Tokyo (Global HQ) Fukuoka (Engineering team) Bangalore (Engineering team) Luxembourg (EU Regional HQ) • Tokyo is a global HQ of Rakuten Inc. , then we have other teams too. Map data @ 2017 Google, ORION-ME, SK telecom, ZENRIN
  • 11. 11 Tokyo – Engineering team introduction • We are looking for an experience engineer who is interested in advanced payment platform development projects! Morning daily scrum https://rakuten.careers/
  • 12. 12 Fukuoka – Engineering team introduction • We just built a new development team in Fukuoka, where is located in south area in Japan. We are looking for an experience engineer who is interested in advanced payment platform development projects! Why tech companies open their office in Fukuoka? • Less expensive for living cost than Tokyo • Very nice local foods (we love!) • Very convenient for commuting • Close to Fukuoka Airport (5 min by subway from Fukuoka Airport to Hakata Station) https://global.rakuten.com/corp/about/map/index__p12.html
  • 13. Various nationalities and Diversities Join us! ☺ Teams in Payment Platform
  • 14. 14 Rakuten Job Opening - HR Recruiting page Visit - https://global.rakuten.com/corp/careers/engineering/ Search by “Payment Platform”
  • 15. 15 JD about Engineer and Product Manager for Payment Platform(As of Dec, 2017) Engineer for Payment Platform Responsibilities: • Specification, design, coding, testing, release as well as maintenance of software programs • Depending on your skills and experience you may also be tasked with the job of a technical or project leader Minimum Qualifications: • Hands-on development experience in JAVA (minimum 3 years) • Experience in development with DBMS(Oracle, MySQL, etc.) • Web application development experience • UNIX/Linux experience • 3 to 10 years of development experience Preferred Qualifications: • Experience in E-Commerce and Fintech industries • Have experience connecting with payment services and systems Product Manager for Payment Platform Responsibilities: • Product Management using modern methodologies such as Agile • Define product road-maps, feature prioritization and feature enhancements • Business requirements definition, product specifications, stakeholder management • Negotiation with payment service providers from different countries • Documentation for product materials and specifications Minimum Qualifications: • Bachelor Degree (BS) in Engineering, Computer Science, Economics, Business or related field • 5+ years of experience developing web applications • 3+ years as a product manager of a large scale web service • Experience with Agile development and related tools such as JIRA and Confluence • Experience in defining and analyzing business requirements Preferred Qualifications: • MBA or advanced degree in a related area • Industry knowledge of financial transaction processing systems in E-commerce, FinTech, Credit Card and Payment industries