At Network FOB we believe in empowering agents by providing them with self-service tools to speed process flow while at the same time keeping administrative costs low. Network FOB is for the best few who see themselves as the cream of the crop, know how to run a business and want to be paid accordingly.

1.
Self
Service
is
Better
than
Full
Service
At
Network
FOB
we
believe
in
empowering
agents
by
providing
them
with
self-­‐
service
tools
to
speed
process
flow
while
at
the
same
time
keeping
administrative
costs
low.
Network
FOB
is
for
the
best
few
who
see
themselves
as
the
cream
of
the
crop,
know
how
to
run
a
business
and
want
to
be
paid
accordingly.
Case
in
Point
Carrier
set-­‐up.
Most
principals
religiously
guard
new
carrier
set-­‐up.
While
gaining
little
in
security
this
causes
innumerable
delays
and
potential
lost
sales
on
the
part
of
agents.
Network
FOB
has
built
in
automated
crosschecks
of
carrier
safety
and
reliability
which
advise
agents
of
potential
troublesome
carriers
while
allowing
agents
to
take
responsibility
for
validating
their
own
carriers
making
new
carrier
set-­‐up
a
2
minute
process
instead
of
a
2
hour
wait.
Case
in
Point
Customer
collections.
Probably
the
worst
job
in
the
industry
is
collecting
from
customers
who
don’t
pay.
This
is
seconded
only
by
ignorant
headquarters
staff
who
don’t
understand
the
customer,
arbitrarily
shut
off
otherwise
good
clients
and
can’t
spot
the
root
problem
let
alone
the
fix.
Network
FOB
maintains
the
person
who
sold
the
account
should
do
the
collection.
Once
upon
a
time
we
had
a
collection
staff
and
invariably
the
old
game
of
telephone
was
repeated
over
and
over.
You
know
the
one
where
one
person
tells
somebody
something
then
they
repeat
it
back
to
somebody
else
and
before
you
know
it
the
result
is
non-­‐sense.
We
ask
agents
to
solve
their
own
collection
problems
by
making
sure
orders
(and
resultant
invoices)
are
correct
when
they
go
into
the
system
ensuring
timely
processing
by
the
client.
Case
in
Point
Credit
Allocation
and
Agent
Risk.
At
Network
FOB
we
assign
all
established
agents
a
credit
risk
limit
allowance
to
enable
them
to
extend
credit
to
new
clients
on
the
spot.
Many
times
waiting
on
establishment
of
credit
has
cost
sales
or
at
the
very
least
added
workload
and
anxiety
to
the
agent’s
job.
Beyond
that,
establishment
of
actual
new
credit
facilities
and
the
increasing
of
credit
limits
for
older
more
established
clients
is
typically
a
5-­‐minute
affair
at
Network
FOB.

2.
Case
in
Point
Carrier
payment
changes.
Network
FOB
take
a
unique
approach
to
carrier
settlements.
If
the
amount
the
carrier
invoices
and
the
amount
the
agent
had
set
up
for
carrier
pay
match;
no
problem;
nothing
new
here.
In
those
case
where
they
don’t
match,
carrier
invoices
are
first
sent
to
audit
and
only
if
the
amount
cannot
be
resolved,
they
are
referred
to
agents
to
resolve
with
the
carrier
directly.
This
process,
similarly
to
customer
collections
lowers
the
amount
of
touches
on
any
task
to
the
minimum
thereby
keepings
costs
low.
Case
In
Point
Carrier
payment
inquiries.
Network
FOB
was
one
of
the
first
to
create
a
simple
solution
to
carrier
payment
inquiries
by
putting
all
carrier
payment
information
on
the
web
accessible
by
carrier
and
agent
alike.
Network
FOB
also
notifies
carriers
of
entry
into
the
settlement
queue
the
day
we
get
their
billing
and
again
the
day
we
issue
payment.
This
increases
carrier
satisfaction
and
reduces
redundant
payment
inquiries.
Case
in
Point
POD
receipt.
Network
FOB
electronically
notifies
agents
the
minute
a
POD
is
received
to
facilitate
faster
billing.
Agents
may
then
view
POD
files
to
ensure
accuracy
or
facilitate
special
billing
requirements.
Case
in
Point
COD
payments.
Network
FOB
takes
credit
cards
of
all
types
and
web
entry
checking
account
debits
at
the
control
of
agents.
For
clients
you
do
not
think
should
have
credit
terms,
this
is
a
timely
and
convenient
option
and
its
all
automated
when
it
comes
to
posting
payments.
Case
in
Point
Commissions.
What
its
all
about
is
fast
timely
and
larger
commission
payments.
At
Network
FOB
agents
pay
themselves
as
often
as
daily.
Each
time
an
invoice
is
created,
the
commission
for
that
shipment
is
placed
into
an
online
commission
program
and
available
to
the
agent
via
ACH.
This
eliminates
the
waiting
and
wondering
for
the
weekly
commission
settlement
and
finds
and
solves
errors
in
real-­‐time.
The
Real
Point
At
Network
FOB
we
pay
better
because
we
keep
our
costs
low.
We
use
2011
thinking
supported
by
technology
and
live
by
the
philosophy
of
not
solving

3. $4,000.00
problems
with
$40,000.00
solutions.
When
you
join
Network
FOB
you
join
with
the
confidence
that
you
run
your
business
responsibly
and
enjoy
a
higher
pay
rate
than
those
who
do
not.
Network
FOB
is
not
for
those
who
need
daily
hand
holding
and
never
was,
Network
FOB
is
for
the
best
few
who
see
themselves
as
the
cream
of
the
crop,
know
how
to
run
a
business
and
want
to
be
paid
accordingly.