How does your resume look?
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Product Highlight: Resume
1. Desiree O. Leos
EMAIL
DLprowriting@gmail.com
PHONE
(469) 803-6314
LINKEDIN URL
HTTPS://WWW.LINKEDIN.COM/IN/D
ESIREEOLEOS
COMPANY WEBSITE
WWW.DLPROWRITING.COM
COMPANY FACEBOOK
WWW.FACEBOOK.COM/DLPROWRITI
NG
OBJECTIVE
To write quality and captivating
content specific to the needs of
individuals, businesses, and public
organizations.
SKILLS
19 years of professional
experience in the areas of
marketing, technical and creative
writing, management, one-on-
one group facilitation (training,
coaching, development), and
leadership.
Experienced in the following
services: policy creation, grant
writing, contract writing,
organizational story-telling, case
studies, social platform
communications (i.e.,
newspapers, articles, journals).
PUBLIC AND PRIVATE SECTOR EXPERIENCE
PRESIDENT/OWNER | DL PROFESSIONAL WRITING SERVICES, LLC
September 2016 to Present
Create creative content based on the direction and needs of our clients
Create branding and marketing copy write for a variety of social media
platforms to enhance our clients’ economic relevance
Strategically develop internal operations and the business’ “Blueprint for
Growth”
Manage relationships and network via professional organizations, Facebook,
and LinkedIn to expand market reach of 25% by December 2016
Develop internal capacity through continual learning, reading, writing, and
researching of developmental tools and articles on a daily basis
MANAGER OF LEADERSHIP STORIES | THE MANAGEMENT CONNECTION, INC.
(TMC)
November 2013 – September 2016
Captured external and internal leadership stories in the form of narratives,
organizational development stories, playbooks, impact summaries, executive
summaries, and other client products
Staff writer and writing coach
Involved in developing staff strategic business operation strategies and
growth initiatives
Co-produced visual representations of process outcomes
TMC Internal Trainer of culture initiatives, customer experience, and effective
personal productivity
Responsible for Team Leader and Co-Team Leader leadership responsibilities
such as modeling, cultivating an environment conducive to growth, and
exhibiting the best behaviors of the Five Levels of Leadership leadership
philosophy
Product highlights: developed Touch the Heart as a Fundamental TMC Service
Overview; revamped the Daily Internal Operations Report document (DOR) to
capture daily operational decisions and radar items; lead on TMC’s internal
follow-up system and created its Implementation Guide; developed TMC’s
Leadership Playbook which is used as a daily “leadership vitamin” by staff to
present-time
VARIOUS ROLES / THE CITY OF HURST, TEXAS
Assistant to the City Secretary/Special Projects Manager; Management
Assistant, Management Intern in the City Manager’s Office
March 2009 – August 2013
Utilized skills to write and manage federal and private grants including the
following:
2. PROFESSIONAL AFFILIATIONS
CURRENT
Professional Writers Alliance
Member
2016 – Present
Leadership HEB Alumna
2009 – Present
FORMER
North Texas Municipal Clerks
Association
Member
2011 – 2012
HEB Chamber of Commerce
Member
2010 – 2012
Urban Management Assistants of
North Texas
Executive Committee
Membership Committee Chair and
Special Projects Committee Co-
Chair
2009 – 2012
Texas City Management
Association
Member
2009 – 2011
North Texas City Management
Association
Member
2009 – 2011
Applied for and received a City Hall Energy Improvements Grant from Oncor
Electric for a City Matching Grant of $50,000; applied for and received a $50,000
Energy Improvements Grant from Oncor Electric for the Hurst Library Roof
project; applied for and received a Financial and Governance Study Grant for
NETS which equaled $35,000 from County Commissioner Fickes' Office; applied
for and received a $32,725 grant from County Commissioner Fickes’ Office for a
NETS community marketing initiative, which included soliciting, reviewing, and
scoring submitted Request for Proposals; applied for and received a City Hall
Energy Retrofit Grant from the Department of Energy, an Energy Efficiency and
Conservation Block Grant of $165,500
City liaison for the City collaborative transportation program – Northeast
Transportation Services (NETS)
A certified Notary Public while employed with the City. Notarized community
documents and enforced legal requirements required by the Texas Secretary of
State and City Bylaws.
Revised City Ordinances as requested by the City Secretary and City Manager such
as the amendment of the former Smoking Ordinance to improve the public health
and presented to the City Council for adoption
Provided administrative support to the City Secretary, City Manager, Mayor and
Council as requested by the City Manager or City Secretary
Processed permits including solicitors, secondhand dealers, itinerant merchant,
& alcoholic beverage
Researched and reported on legislative, judicial, and citywide issues as a
proactive effort to remain ahead of potential changes to City operations
EDUCATION
MASTERS OF PUBLIC ADMINISTRATION / DECISION MANAGEMENT AND
RESEARCH
University of Texas at Arlington
2008 – 2011
Pi Alpha Alpha Academic Honor Society
Golden Key International Honor Society
BACHELORS OF SCIENCE IN PSYCHOLOGY AND COUNSELING
Dallas Baptist University
2004 – 2008
2x Dean’s List honoree
4x President’s List honoree