A brief overview of DC10plus

3. It is neither morally acceptable nor economically sustainable to leave millions of people behind, unable to use Information and Communications Technologies to their advantage," "In today's society, access to information by all citizens is a right as well as a condition for prosperity. Viviane Reding, EU Commissioner for Information Society and Media. 30/11/07

5. A Quick Recap..... 11% don't have a mobile phone 27% don't yet have a digital TV, and 26% of those who do, have non-interactive forms of Digital Terrestrial TV 33% of UK households don't have a home computer 39% of adults in the UK don't use the internet 23% of children have never accessed the internet from home and 29% lack such access 47% - “do not want to, do not need to or have no interest”

9. The drivers for new approaches to digital inclusion Economic Opportunity Social Inclusion Service Delivery Environmental Opportunity

13. “ ..worklessness is a challenging agenda; this is particularly true in today's economic climate. As we face the realities posed by this climate it will be increasingly important for public services to deliver for those most in need of support.” Communities Minister Sadiq Khan at Inclusion's Local Works Convention on 17 November 2008 Economic Opportunity Homeshoring - Delivers customer services work from home or from a community contact centre. It responds to changing demands of the sector and improved technology. No one size fits all, clients, contractors, communities have differing requirements Slivers of time - creates a local ultra-flexible jobs market place that links buyers and sellers of ‘spare hours’ - like an e-bay for employment. Unlocks economic potential by brining people with limited or irregular availability into the workforce. Increases efficiency by better equipping employers to meet changing staffing needs and peaks in demand.

14. Aston Pride - Computers in the home Families Learning & Working A lone mother of two who is fluent in English, Somali, Dutch and Swahili has begun working from home as an online interpreter “ I deal with between ten and 20 calls a day and work for a variety of organisations – from local authorities and job centres to immigration offices, the police and doctors’ surgeries. I also work in the evenings for companies in the USA and Australia.” Designed to improve children’s education prospects and to help adults enhance skills and employability

16. Social Inclusion through Independent Living STREAM Hull City Council - community care service for over 65’s available through Internet Protocol Television (IPTV) Interactive broadband TV access to telehealth and telecare services Information about local services and communication tools - facility for booking services and email Free broadband enabled set-top box - access to free to view digital channels and video rich public services, on demand.

17. Environmental Opportunity Examines the relationship between ICT and Sustainability. Complex Challenges - making IT, Using IT & Applying IT Move to more efficient systems, less reliant on hard-wired solutions Identifies areas of potential improvement benefiting the people and the planet Work, Travel, Shopping & Meeting Forum for the Future March 2007 “ In the long run, technology needs to be the central element of response strategies to climate change”. Intellect. (High Tech, Low Carbon, 2008)

21. The Four C’s C C onnectivity apability ontent C

24. Next regeneration through digital inclusion. Communities Building Capacity Digital Switchover & Convergence Flexible Working & Worklessness Next Gen Connectivity Independent Living Digital Environment