This technology is capable of advanced communication features and also provides a sophisticated and scalable telephone system for growing business enterprises.
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Internet Phone System with Advanced PBX Features?
1. Internet Phone System with Advanced PBX Features?
To those who may be less familiar, an IP PBX is a total telephony solution that facilitates
telephone calls over IP data networks. All phone conversations are transmitted as data
packets over the network.
This technology is capable of advanced communication features and also provides a
sophisticated and scalable telephone system for growing business enterprises. The IP
PBX also has the feasibility to connect to the traditional PSTN lines through an optional
gateway.
Thus business houses need not disturb or disrupt their existing external communication
infrastructure. With IP PBX installed, a business organization can even retain its regular
telephone numbers.
An IP PBX comprises of multiple SIP phones, an IP PBX server and as optional VOIP
Gateway to connect to existing PSTN lines. An IP PBX runs as software on a computer
and thus can utilize the complete processing power of the computer as well as user
interface.
Any person with knowledge of networking can install and maintain an IP PBX. An IP
PBX can be operated through a web-based configuration interface enabling you to easily
maintain and further refine your phone system.
With an IP PBX you can make significant cost savings on your long distance and
international calls hiring a VoIP service provider. If you have branch offices spread over
different locations, you can connect the phone systems with your branches and make
free phone calls.
An IP Telephone system permits you to connect your phones directly to a standard
computer network port - which it can also share with any adjacent compute. In fact,
2. software phones can be installed directly onto the PC. You can completely get rid of
phone wiring and easily add or shift your extensions.
Please know that IP PBXs are based on the open SIP standard. The advantage is you can
mix and match any SIP hardware/software phone with any SIP-based IP PBX, PSTN
Gateway or VOIP provider.
Scalability of an IP PBX system is a huge plus. With an IP PBX in place, any standard
computer can manage with ease a large number of phone lines and extensions giving
you the facility to expand your network.
An IP PBX you can help you render more efficient customer service and lead to
improved productivity: As the IP telephone system can be computer-based, you can
integrate you phone functions with business applications.
As an IP PBX is software-based, you can add advanced features. As it is, VoIP phone
system come with a host of useful features including auto attendant, business greetings,
call forwarding, call transfer, conferencing, call screening, caller id, voice mail, ring
groups, internet fax, advanced reporting etc.
Users can now have the privilege of roaming. If an employee has to work away from
office, he/she can simply fire up their SIP software phone and answer calls to their
extension, just as they would if they were at the office. Interestingly, calls can be
diverted anywhere in the world in view of the SIP protocol capabilities.
In short, with an IP PBX the user can perform all features through a user friendly
Windows GUI. Furthermore, users get a clear picture of the status of other extensions
and of inbound lines and call queues with the aid of the IP PBX Windows client.