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NetSuite Recurring Billing
Overview
Changing Business Landscape - Moving to
Cloud
Software
Hardware
Storage/
Documents
Platform
Media
Driving different behavior
Pay-as-you go and Usage-based pricing
I want to
pay less for
off-peak
hours
Pricing
package for
my
business
I want to
pay for
usage
Prorate my
bill based
on
vacation
Perpetual
Subscription
Fixed
Metered
Direct
Multi-tier
Offline
Online
New Requirements - Pricing Flexibility
Customers want flexible pricing & packaging
New Revenue Models
By 2015, 35% of Global 2000
companies will generate revenue
through subscription-based
services and revenue models
— Gartner, Building a Strategy for the Subscription Economy, April 2011
Subscription-based businesses Require….
Multiple, complex pricing/billing
models
1
2
3 Real-time visibility in to business
Flexible, Customer-centric recurring
billing platform
Current Solutions
in the Market
Too Expensive/
cumbersome
Inflexible/
Not Scalable
Not Integrated
Current options are inadequate
Ecommerce
CRM
Billing
Warehouse
Business Cloud - ‘Hairball’
Financials
Marketing
Over time:
more money, more resources, more integrations
2
1
3
4
5
Support new usage models & complex invoicing
Effectively manage recurring billing & revenue recognition
Provide accurate billing in timely manner
Leverage new metrics to run subscription business
Get a clear visibility in to business
The Result – You can’t…
Risks with inadequate Billing solution
Can’t keep up with Cash Flow due
to big DSO
Inaccurate Revenue Recognition –
misstating revenue
Incorrect & late Invoicing
No visibility in to MRR, Churn,
Renewables, ACV
Lack of customer trust and
satisfaction
NetSuite
Recurring
Billing Solution
Comprehensive Business Suite:
Billing is not a separate process
Billing
© NetSuite Inc. 2012 Confidential
NetSuite Recurring Billing - Supports
Feature Business Benefit
Custom pricing and
discounting plans
Offer right mix of services to
target customers
Automate invoicing Integrate Rev. Rec and update GL
automatically
Multiple renewal options Up-Sell and Cross-sell
opportunities
Flexible proration Align invoice items with pro-
rated charges
Multiple perpetual billing Accurate billing and timely
collection of payments
NetSuite Recurring Billing Advantages
Integrates recurring billing with
CRM, ERP, eCommerce
Automates recurring and usage
based billing processes
Adapts to changing billing needs
Integrates revenue recognition with
recurring billing
Quote
Contract
Configurable
Billing Terms
Usage Based
Invoicing
Financial
Reporting
Renewal
Cross-Sell / Up-
sell
© NetSuite Inc. 2012 Confidential
NetSuite Recurring Billing Advantages
Centralizes multiple revenue
sources
Embeds analytics at multiple
touchpoints
Integrated & Real-Time
Reporting
© NetSuite Inc. 2012 Confidential
NetSuite – Advanced Billing & Pricing
Supports pricing, discounting,
proration and policies
Allows billing frequencies
– monthly, quarterly semi-annually, yearly,
biennial, triennial billing
Supports anniversary & day of
month billing
Easily configurable billing terms &
renewal options
© NetSuite Inc. 2012 Confidential
NetSuite – Usage Based Billing
Supports rate pricing on
historical usage
– Trailing periods, custom date
range, within a subscription
Provides minimum or maximum
threshold charges
Allows multiple ways to record
usage
Enables flexible billing
– Flat rate, cumulative tiered rate
& price, volume rate & pricing –
multiple rating models
© NetSuite Inc. 2012 Confidential
Why NetSuite?
Reference Slides
1. Term must be divisible by billing frequency
2. Term
3. Billing frequency
4. Migrate on renewal
– Used to change price plan upon renewal
5. Subscription cancels at
– End of billing period
– Immediately
Pricing
− Initial discount period
− Initial discount amount
Invoice Options
− Use custom template
− Invoice email timing
Proration
− On sale, on termination
Penalty
− Early termination
Renewals
− Auto
− Manual
− Create opportunity
− Term renewal options
– No term
– Same term
– New term
Rate Plans
Price Plans
Rate Plans
Ratable Unit
– The dimension of the usage data that is to be rated
– Dollars, minutes, texts, trucks, alarms, etc
Charging models
– Flat rate
– charge = rate x use
– Cumulative tiered
– tier charge = tier rate x tier use
– charge = sum of tier charges
– Volume tiered
– Highest tier usage selects tier rate
– charge = highest tier rate x total usage
Thresholds
– Included usage, subtracted before tiering and rating
– Minimum usage charge
– Maximum usage charge
Filtering
– Saved searches can be used to filter usage data prior to
rating
www.curiousrubik.com
@curiousrubik

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NetSuite Recurring Billing Module - CuriousRubik

  • 3. Changing Business Landscape - Moving to Cloud Software Hardware Storage/ Documents Platform Media
  • 4. Driving different behavior Pay-as-you go and Usage-based pricing I want to pay less for off-peak hours Pricing package for my business I want to pay for usage Prorate my bill based on vacation Perpetual Subscription Fixed Metered Direct Multi-tier Offline Online
  • 5. New Requirements - Pricing Flexibility Customers want flexible pricing & packaging
  • 6. New Revenue Models By 2015, 35% of Global 2000 companies will generate revenue through subscription-based services and revenue models — Gartner, Building a Strategy for the Subscription Economy, April 2011
  • 7. Subscription-based businesses Require…. Multiple, complex pricing/billing models 1 2 3 Real-time visibility in to business Flexible, Customer-centric recurring billing platform
  • 9. Too Expensive/ cumbersome Inflexible/ Not Scalable Not Integrated Current options are inadequate
  • 10. Ecommerce CRM Billing Warehouse Business Cloud - ‘Hairball’ Financials Marketing
  • 11. Over time: more money, more resources, more integrations 2 1 3 4 5 Support new usage models & complex invoicing Effectively manage recurring billing & revenue recognition Provide accurate billing in timely manner Leverage new metrics to run subscription business Get a clear visibility in to business The Result – You can’t…
  • 12. Risks with inadequate Billing solution Can’t keep up with Cash Flow due to big DSO Inaccurate Revenue Recognition – misstating revenue Incorrect & late Invoicing No visibility in to MRR, Churn, Renewables, ACV Lack of customer trust and satisfaction
  • 14. Comprehensive Business Suite: Billing is not a separate process Billing © NetSuite Inc. 2012 Confidential
  • 15. NetSuite Recurring Billing - Supports Feature Business Benefit Custom pricing and discounting plans Offer right mix of services to target customers Automate invoicing Integrate Rev. Rec and update GL automatically Multiple renewal options Up-Sell and Cross-sell opportunities Flexible proration Align invoice items with pro- rated charges Multiple perpetual billing Accurate billing and timely collection of payments
  • 16. NetSuite Recurring Billing Advantages Integrates recurring billing with CRM, ERP, eCommerce Automates recurring and usage based billing processes Adapts to changing billing needs Integrates revenue recognition with recurring billing Quote Contract Configurable Billing Terms Usage Based Invoicing Financial Reporting Renewal Cross-Sell / Up- sell © NetSuite Inc. 2012 Confidential
  • 17. NetSuite Recurring Billing Advantages Centralizes multiple revenue sources Embeds analytics at multiple touchpoints Integrated & Real-Time Reporting © NetSuite Inc. 2012 Confidential
  • 18. NetSuite – Advanced Billing & Pricing Supports pricing, discounting, proration and policies Allows billing frequencies – monthly, quarterly semi-annually, yearly, biennial, triennial billing Supports anniversary & day of month billing Easily configurable billing terms & renewal options © NetSuite Inc. 2012 Confidential
  • 19. NetSuite – Usage Based Billing Supports rate pricing on historical usage – Trailing periods, custom date range, within a subscription Provides minimum or maximum threshold charges Allows multiple ways to record usage Enables flexible billing – Flat rate, cumulative tiered rate & price, volume rate & pricing – multiple rating models © NetSuite Inc. 2012 Confidential
  • 22. 1. Term must be divisible by billing frequency 2. Term 3. Billing frequency 4. Migrate on renewal – Used to change price plan upon renewal 5. Subscription cancels at – End of billing period – Immediately Pricing − Initial discount period − Initial discount amount Invoice Options − Use custom template − Invoice email timing Proration − On sale, on termination Penalty − Early termination Renewals − Auto − Manual − Create opportunity − Term renewal options – No term – Same term – New term Rate Plans Price Plans
  • 23. Rate Plans Ratable Unit – The dimension of the usage data that is to be rated – Dollars, minutes, texts, trucks, alarms, etc Charging models – Flat rate – charge = rate x use – Cumulative tiered – tier charge = tier rate x tier use – charge = sum of tier charges – Volume tiered – Highest tier usage selects tier rate – charge = highest tier rate x total usage Thresholds – Included usage, subtracted before tiering and rating – Minimum usage charge – Maximum usage charge Filtering – Saved searches can be used to filter usage data prior to rating

Hinweis der Redaktion

  1. Going to cloud-based solution by itself does not get the analytics problem. You still have disparate systems and it is still hard to gain visibility needed to make decisions.
  2. Going to cloud-based solution by itself does not get the analytics problem. You still have disparate systems and it is still hard to gain visibility needed to make decisions.
  3. Customers and prospects that we speak to seem to tell us the same thing - All we want to do is answer these basic questions to run our business efficiently. We have spent time in automating processes and implementing solutions so, why can’t we do it?
  4. What are some of the key elements in Best in Claass